julig22

Yea, as to that...OP made no mention of using a NCL hotel post-cruise yet said they had a 3-day deviation on the back end. NCL doesn't do 3-day deviations without the hotel, hope that works out for them.

Try post #16 or #80 on this thread.

Correction - He has stated "I was notified when I got to the check in desk at the port" and in response to a ?? regarding others "It happened to a couple who traveled all the way from Europe. They decided to wait until final boarding, so I don't know if they made it onboard. I was so upset that I needed to get away from the port or I would have probably been arrested for disorderly conduct if I had stayed"

The person named on the letter posted under the same F_B name as on the letter. And continued to post, even after the original posts and letter were deleted - presumably by the OP. No, as of now, when the person that was denied boarding has not been disclosed. Which is a red flag. I don't recall any mention of him having to wait around just to find out he wasn't boarding (which I certainly would have included with my list of "wrongs" had this happened to me). Just a mention of NCL not offering to pay for his taxi back to the airport. Yes, mistakes do happen. Sure NCL, just like anyone, can make mistakes. And they can usually be rectified without drama. And yes, people do make up stories for attention. Their 15 minutes of fame.

Still waiting for you to post links to the "VAST" publicity on this one. A withdrawn post on Reddit, reiteration of the withdrawn Reddit post, a withdrawn F_B post, and a discussion on CC, based on the withdrawn Reddit post isn't exactly vast. My search on the subject came up with exactly 1 which is based solely on the Reddit post. And no, if it wasn't true, NCL wouldn't add to any publicity by making a statement, especially since the original posts are gone. They might however insist that the posts be taken down...

You should be OK but here are a couple of options for you. Peel off the label (or print a copy of the label from the website) and attach it to the pouch. That's what I've done with all my meds, prescription or otherwise, when I've traveled places that have restrictions. Never had them look, but I'm pretty sure it would pass inspection. After all, most prescription meds aren't in sealed containers so there could be anything in there anyway. You could also get a small container of a similar product and just put your Costco ones in there. They're not gonna know the difference.

Logistically, I would guess all the other passengers had already boarded LOL. Why on earth would NCL tell this passenger that there was no room until they knew that everyone booked had arrived? I'm guessing that there are no-shows on nearly every cruise. So NCL has no idea of whether or not there will be a cabin until after the final check-in time. As to asking for volunteers - again, they don't know for certain that they have an issue until everyone has boarded. At the airport, they know in advance how many people to expect because people have checked-in/gone through TSA prior to arriving at the gate, they know you are somewhere in the airport at least.

Could be a picture of a printed email LOL. A letter created on the scene should still have margins aligned and probably wouldn't come from "Guest Experience" He gave no details about when he was notified (I read his original post on another site). No mention of the fact that he would have had to sit in the terminal and wait until everyone had boarded - in the event that there was a no-show. Why would they send him away any earlier?

You mean other travel locations that are just repeating what he posted on Reddit and other sites before they were removed? If you find an additional original source please post a link for all us.

Just for those of you (like me) that think this is a cut and paste job, here is what the correspondence I've always gotten from NCL looks like. Note the placement of the logo, the inclusion of an address, the consistent left margin (it's hard to not line up margins when typing a letter LOL). And my letter from Guest Experience was from a comment I sent after my cruise - not the department that I'd expect to be handling an issue such as this.

You are assuming that it really happened - I have my doubts. But, yes, his Reddit and his original post on the book site have been removed. But he's still making comments about it on other posts.

You mean clear out a broom closet, put the passenger in a room that has issues, ask a couple of solo travelers if they'd be willing to bunk together? From what I've gathered, this was a sold-out cruise but suddenly an inside room was available for booking 6 days in advance, at a bargain rate. So no extra rooms - and if they discover at the end of the previous cruise that there are issues with one or more cabins that can't be remedied prior to sailing, what do you suggest?

I agree that the letter looks a little suspect - wording, layout, terminology are just a little off from other NCL communications I've gotten. Guessing this was an email?

Since this doesn't seem to be a common occurrence on NCL, I don't think it's a matter of what the cruise line seems to think it means. Lots of speculation that the ship was intentionally oversold instead of a last minute issue that reduced the number of available rooms - which makes more sense.

Or they chose to bump the last person to book the last cabin, which happened to be a cheap inside.

From another site

True that it's probably easier to bump someone who doesn't have an assigned cabin BUT just because you have an assigned cabin doesn't mean you can't be bumped - if your cabin is no longer available for some reason. I've booked GTY many times - not by choice, sometimes all cabins in selected categories are listed as GTY (as opposed to Sailaway). But I've never not had my cabin assignment long before I printed out my edocs.

You can put excursions in your cart before final payment. However, that does not reserve them, they can sell out and you might not be able to book the ones you want.

I'm out of the exclusive group too- there are always chairs on my balcony, always thought they were deck chairs.

For my last upgrade, I worked in reverse, more or less. The balcony cabin I wanted was one of the solo balconies, but I'd booked a regular OV, based on prior information regarding upgrading solo bookings - assuming that would be OK. It wasn't, I needed to be booked in a solo OV cabin to upgrade to a solo balcony. The WP agent worked with my PCC to change my original reservation to what it needed to be, booked me in the cabin I wanted. And since the solo cabin was cheaper, saved money as well.

I tend to sail the colder itineraries (Antarctica, Alaska, Norway...) and I prefer the hull balconies because of the added protection from wind & rain. And don't worry about a stale smell on the balcony - it's really not that much different IMHO, at least with respect to fresh air.

Yes, you probably need to call. A couple of things to keep in mind. The FCC is only on the fare, not the total. And it shows as a reduction of the fare, not a payment. Also, I believe you have to each apply your discount, otherwise it only comes off of 1 person - which might explain the 10%.

Actually, if they give you a % FCC deal, it's been FCC off of the fare for a future cruise in my experience. But they also may give FCC in specific amounts - which would be based on what you paid. So if they have to cancel your cruise or cut it short for some reason, they might give you a partial/full refund of what you paid, plus some % FCC.

Been discussed ad nauseum on this forum. Port fees and taxes are pooled. IF there is an overall excess, there will be a refund, NCL cannot keep them. And by the same token, if they incur excess fees because they change the itinerary, they do not charge you the difference.

Stockholder credit is (usually?) split 50/50 between guests 1&2, regardless of who owns it. If you are paying for everything, you can put everyone in the same room on the same credit card so it doesn't matter who makes the purchases. You can also choose to use separate cards. I'm not sure if you can use your NCL cc OBC for another person - I could not use my points to upgrade a cabin that was not booked in my name - points are not transferrable, not sure if that also applies to OBC. However, I would never use my points for OBC in the first place. You can buy OBC through NCL, then use your statement credit to pay the bill - if it's a gift for someone in another cabin. You end up getting more points that way. Or just forget OBC, pay the bill with your NCL card, get the points.