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When I saw this topic I did check, and the survey was not in my spam folder.

I’ve had many sailings on Seabourn, starting with Legend and most recently on Ovation. I did not receive this survey last week. From the comments here, I’m angry about the tone of the survey, but I think I would be angrier if I had to answer the questions you are all describing! I agree with 2SailingNomads, I believed we could expect more from Natalia.

Vitaly is still here in Seabourn square. I don’t know about Tino. I agree with you and your husband about the merchandise in the boutique. Although I did purchase a Seabourn hat that I didn’t love, but I felt it was ok.

We are scheduled for the zodiac excursion around Storstappen islands August 12. We received an email from Seabourn today that the departure time has been modified due to “operational considerations.” Rather than the previously stated departure time of 6 am, “the departure time will be assigned on board. All other aspects of the tour will remain the same.” No other information was provided, and nothing about cancellation. This is one of the excursions I have been most excited about, I do hope it is still permitted.

To jondfk, as well as SLSD and the others who have posted, I will repeat what I said on the other thread: thank you so much for all of your comments! As I have mentioned, my wife and I will be on Ovation in just over one month for 21 days, embarking in Reykjavik and continuing on to a repeat of your Norway itinerary. It has been very helpful to read about the ship, crew, atmosphere, ports and excursions and more. We are very excited to be back on Seabourn particularly with such a great itinerary. Thanks again to all of you and travel safely home!

SLSD and jondfk, and the others on board who have been posting, thank you so much for all of your comments. As I have mentioned, my wife and I will be on Ovation in just over one month for 21 days, embarking in Reykjavik and continuing on to a repeat of your Norway itinerary. It has been very helpful to read about the ship, crew, atmosphere, ports and excursions and more. We are very excited to be back on Seabourn soon, particularly with such a great itinerary. Thanks again to all of you and travel safely home!

My wife and I will be on one of these zodiacs in about 6 weeks and I’m very excited about it. And the trip to the North Cape. Thanks for your description and the pictures. What perfect weather for you. My fingers are crossed! We read the posts from you and from jondfk each evening with anticipation!

Thanks for these comments! I’ll be interested in what they provide for you to take along on shore excursions.

Thanks for your commentary, my wife and I are enjoying hearing your perspectives. When you have a chance, perhaps you can comment about the drinking water. We embark in Reykjavik in 47 days (just checked Source for that tidbit). This will be our 6th Seabourn cruise but the first since they stopped using regular bottled water in large and small sizes. Thanks.

We will be on Ovation embarking July 30 in Reykjavik, continuing on to Copenhagen and a repeat of your itinerary in Norway. Looking forward to your posts from your cruise! Particularly your impressions of the ship, the weather, and comments regarding shore excursions. Enjoy!

We are on the July 30 21 day sailing as well. We had the equivalent cruise booked for July 2020 and as SLSD says, we have been waiting for this for over three years. I very much look forward to your postings, particularly regarding weather, the ship, and shore excursions. Thanks in advance!

I enjoy caviar on a special occasion or at a nice party. On our prior Seabourn cruises, we have enjoyed the caviar at the special parties where they serve it on deck, near the end of the cruise. I hadn't realized we could order it for a certain time in the bar or lounge, or brought to the suite. May do it once or twice on our upcoming cruise to Iceland and Norway this summer (not every day though!). I do love champagne, and definitely enjoy a glass each day of a cruise, particularly at the sailaway parties on deck.

In fact, I thought we were treated quite fairly by Seabourn in another respect as well. Part of our payment for the cancelled cruise was refunded, but part stayed in our account as future cruise credit, FCC. The FCC had the restriction that we needed to book by 12/31/21 and sail by 12/31/22. In 2021, we weren’t yet comfortable committing to sail in 2022 and we assumed we would lose the FCC. Some time in early 2022, I randomly logged into my Seabourn account, and was quite pleasantly surprised to say the least: the FCC was still there and the terms had changed, to book by 12/31/22 and sail by 12/31/23. I immediately checked my wife’s account and of course it showed the same thing. It would have been nice for them to tell us this was happening, but we felt they had done the right thing and treated us fairly.

I put down a FCD in 2017. We applied it to a Norway and Baltics cruise in 2020 that was obviously cancelled due to covid and the FCD sat in our account for over a year. In 2021 I was talking to Seabourn and the representative said we could have the deposit refunded, but that we could also extend it for a year or even two years if we wished to do so. This would also extend the 5% discount benefit. All it took was my verbal request on the phone and our FCD with the discount was extended for two years. So last fall, when we booked a cruise for July ‘23, we used the FCD and received the discount. I got the feeling that this was a standing policy, not just because of covid, but I’m not 100% certain. So extending the FCD expiration date might be an option for others who are coming up to the 4 year mark but don’t want to lose the future benefit yet.