KLM3164

2 hours ago, redrobin said:

I'm in a suite, and noticed I can now book a specialty dining reservation the first night for me and my husband without incurring a charge. I wasn't able to do that before. 

We are also in a suite. When I tried to make a reservation for specialty dining on the first night of the cruise the app wants to charge us $29/person. Our cruise is 8/29. Are you sailing before this date? I’ll keep trying and maybe I’ll be able to make the reservation without incurring a charge at some point before we sail.

Also are you able to make reservations for the shows and other events? So far the app shows no events for the 8/29 sailing so once again I’m wondering if you are sailing on an earlier cruise.

TIA for any information you can share.

2 hours ago, Steelers36 said:

There is an UPLOAD button on the Health page in MC App.  I must have missed it earlier - or it just appeared (probably the former).

Thank you for posting this information. I was able to successfully upload photos of our vaccine cards. It seems like every day there Is one more step to do so I really appreciate all the information that is being shared in this string and the DMW string. I’m learning so much!

1 hour ago, Thrak said:

You can use an existing photo for your Profile pic but the Security pic doesn't give that option. It wants you to take a new photo from within the app and it gives an "outline" to put your head and face into for the pic.

They must have changed the system as I was able to use a photo on my phone for my security photo. I didn’t have to take a selfie but I did my photos about 3 weeks ago so it sounds like the system has changed. 

16 hours ago, Steelers36 said:

First thing is, there is a new release out.  Most of the time (all???) I get notice if any of my Apps has a new version to install.  But not with MC App.  She mentioned a new release, so I deleted and re-installed.  After the install from Play Store, it changed to an UPGRADE button, so I did that.

@Steelers36Thanks so much for posting this information. I have an iPhone but I did as you suggested and deleted and reinstalled the app this morning. I was finally able to make dining reservations for our November 20th sailing. I was also able to complete the health status form for our August 29th sailing. Very happy that the app is working better for me today.

1 hour ago, AF-1 said:

Iphone Medallion Class app revision 3.1.3 came out July 13th.  It says Health & Vaccine Submission form available in MCLass Ocean Ready Checklist.  I assume this is part of Health Status link; which you can not submit until 72 hrs prior.  Any thoughts on this? 

We are sailing on August 29th and I was able to complete the health status section today. We’ve now got 5 green check marks and our QR code says proceed to the green lane. I guess we’ll see if we have to confirm the information again just a few days before the cruise.

5 minutes ago, Steelers36 said:

Yes, partially representative, but I think that sample is pretty old, right?

I believe the menus are a few years old but many of the items were still on the menu when I last sailed in November 2019. I also found a room service menu online from 2017 so hopefully this might also help @DuncanBlizzard

1 hour ago, DuncanBlizzard said:

I just want to see some menus and have a clue what to expect.

Another thing that is helpful to know if you can mix and match items on the menu. For example I’m really picky about vegetables so if I don’t like a vegetable that comes with my entree I tell them to leave it off and substitute something for another entree. You really can pick and choose whatever you like from anything on the menu. Also if you get something and you don’t like it then you send it back and order something else. It’s your vacation and they will bring you whatever you want from the menu. 

You said you prefer “to figure it out yourself”. Well once you figure out what you can/want to eat just tell your waiter and they will bring you what you order.

As for the buffet you have never needed a reservation but that was before COVID. I don’t think we will know for sure if it will require a reservation until the first ship sails on 7/25. If I had to bet I’d say it will be the same as before with no reservation required. I think the only difference will be the staff will serve you whatever items you want. You’ll point to what you want and they’ll put it on the plate for you. This will actually be a really good change and one many of us hope will continue into the future. 

I hope this information is helpful.

1 hour ago, DuncanBlizzard said:

I just want to see some menus and have a clue what to expect.

Here are some past menus from the Royal Princess. In my experience these menus are typical of the meals served in the main dining room. I hope this might help put your mind at ease on the type of food that is served in the dining room. 

royal princess menus.pdf

6 hours ago, HleeCruiser said:

How will we print our baggage tags? 

I was able to print our luggage tags today for our August 29th cruise. You still print these through the Cruise Personalizer on the Princess website.

5 hours ago, DuncanBlizzard said:

I have some significant dietary restrictions

Once you are able to get into the MC app there are 2 screens you can complete under “My Preferences”. One is for “Allergens” and the other is for “Dining”. Here are screen shots of the dietary restrictions you can enter through the MC app.

5 hours ago, DuncanBlizzard said:

I have some significant dietary restrictions and was informed yesterday I missed the date to register those (required 35 days before sailing).  The supervisor I talked to on Saturday claimed she took down my restrictions, but I was told yesterday that she did not.  We can get no boarding or meal reservations, and I can't take the late meal times.  I don't know if I can get food that I can eat and no one will tell me if I have any access to buffets or other food if I don't have reservations (which I doubt I'll ever have).

In my experience Princess takes excellent care of travelers who have specific dietary needs. We travel with friends who are vegan and each night the head waiter works to develop meal options for them for the next evening. Our friends basically tell the head waiter what they want to eat and the chefs make it happen. Our friends love the food they get in the MDR each evening. They were very apprehensive (as you are) the first time they sailed but they were so impressed with how their dietary restrictions were handled by Princess. After their first cruise they said this was some of the best vegan food they have ever had and they have continued to take additional cruises and the service has always been outstanding.

Aside from the MDR you will also have access to many food options at the buffet. I don’t know what your restrictions are but I’m sure you will be able to find option at the buffet as well. There is also the International Cafe which is open 24 hours per day.

I really don’t think you need to bring your own food on the ship. I think you will be pleasantly surprised at the options available for you and how Princess dining room staff will work with you to develop meals that you are able to eat each day.

I’m sending positive thoughts your way for your upcoming cruise. We are taking the same cruise on August 29th and can’t wait!

14 hours ago, PROCRUISE said:

I successfully scanned my passport, or at least it said I did. I then took the required picture of the face page of my passport. All the info appears correct but when I hit confirm it says: "unable to write your changes on O_C_E_A_N Network. So, what am I doing wrong?

I had the same issue a few weeks ago. I tried for several days and it looked like everything was working until I got the message at the end. I was using an iPhone 8+ so I decided to try my using my husband’s iPhone X. The first time I tried it I had the same issue but then I hit “retry” which was an option and it suddenly worked. So my advice is to keep trying and if you have an option that says “retry” hit that a couple times. 

Just went into the MC app and they have all the airports added now. I was able to add our flight information and we are back in the green lane for our Alaska cruise. 🤪

5 hours ago, azbirdmom said:

Then I tried to enter airports but it doesn’t seem to have Phoenix (PHX) or San Francisco (SFO) in the selections.

Thanks for reporting this issue to Princess. It also doesn’t have Seattle or Sacramento airports listed. In fact when I looked at the drop down options it only has airports listed that begin with an A, B or C. The last airport option I have on my drop down menu is COW - Coquimbo. I have no idea where this is! I guess the app developer in charge of entering all the airports went home for the day and perhaps this person will enter some additional airports tomorrow.

5 hours ago, Esjung1 said:

So this might be a dumb question but I'm not getting an option to "scan" my passport in.  Is this something obvious that pops up?

I did this a few weeks ago so it’s possible the app may be having problems now with the passport information. When I did it I received a prompt to scan my passport using the camera on my phone. The app had me focus the camera on the bottom of the passport under my photo and it was able to enter all my passport information into the app. But you need to double check it as it changed the Y’s in my name to V’s. After I changed and verified the information was correct the app asked me to take a photo of the passport. That was it…..a 2 step process and the app walked me through the 2 steps. 

14 minutes ago, Esjung1 said:

Any experience issues getting their travel documents entered?

I had difficulty getting our passport information entered too. It took me trying for a week before it finally accepted the scan and photo. I first used my iPhone 8+ and had no luck. I also used an iPad 6th generation and also had no luck. After 1 week I tried using my husband’s iPhone X and at first I got the error message but then I hit “retry” and it accepted his passport. I was then able to enter my passport on his iPhone X. So long story short….keep trying and use multiple devices to try and get the information entered. It shouldn’t be this difficult.😣 

1 hour ago, Eaglecw said:

everything works, the DMW is there, it's wasn't there before

Were you able to make DMW nightly reservations? When is your cruise? I’m still not able to make DMW reservations for a November 2021 cruise. Only cruise that DMW worked was August 29th cruise. I keep trying everyday to make reservations for our November cruise but so far it’s not working.

Has anyone been able to book DMW reservations for cruises in November 2021? I was successful in booking reservations for our August cruise but I haven’t been able to make reservations for our November cruise. I’m thinking I just need to be patient but thought I’d check to see if anyone else has had problems booking for sailings later in the year. 

5 minutes ago, MsSoCalCruiser said:

Thank you!  Does this port cam show the ship?   If so, which site are you using?  Can’t find my link.  

4 hours ago, traceytd said:

Did you book your time on the app

Yes.

We are platinum and have booked a full suite for the 8/29 cruise and received no advance notice to choose an arrival group. Got lucky and was able to book Group A for 11:30-11:15 arrival. I’ve been checking the Medallion app daily. Only step left now is the health questionnaire. So happy to be going on a cruise again!!!