RBrowny

Sorry to hear about this. It is annoying that you can't do anything about the flights, or move them. 

51 minutes ago, KittyCruz said:

Pre Covid - I got the fun pass for my husband husband- it was a flat fee and allowed my husband to play any of the video games, formula racer and the 4d theater It was tied to his card/wristband but they did allow me to also do the 4d theater a couple of times.  He seemed to enjoy the video games, bikes and formula 1

 

I do not know if there is a monetary limit tied to the pass or if it just allows unlimited play - because he just used it the whole week without issues.

 

Hope this helps

I've not cruised with MSC before, but I believe you have a fun pass and it works the way down on how much each activity costs, I am unsure if there's a way to check your balance. But I believe you get double what you put down, before you cruise, and you pay extra on board.

15 minutes ago, Beamafar said:

 

Thanks, RB.  Only second day onboard, but, so far, really happy, pleased and impressed.  
 

Food is surprisingly good and, for the most part, served hot.  Bit surprised at the limited offerings in the buffet, considering the size of the ship and its capacity.   Doesn’t bother me too much as I’m quite picky and haven’t had any problems finding something to eat.  That’s all I need.  They had one of my go-to lunch items on yesterday - sweet and sour pork.  Only place I eat this is on an MSC ship - light on sweet and definitely light on sour.   Very nice accompaniment of Cantonese fried rice with ham and shrimp (latter eaten by Mr B).   Hoping to see Indian butter chicken some time.  Only ever had it onboard and actually cooked it recently.  Turned out quite well.  

What we like to hear! Yeah, my partner is a bit fussy and we've heard that like the chicken curry has bones in, is this something you've noticed? The food sounds absolutely lovely though

Keep enjoying your vacation! Look forward to hearing more updates. Sounds like you're having an amazing time!

It will be the port time. I think it's only Royal Caribbean that do that.

I think your best chances of this are to speak to the team when you're on board and request this.

Fantastic update! I'm just making the assumption all drinks are within my package unless they are above 13 euros. 

Hope the food and drink selection are great! I assume it's going to be hard to get access to the Speakeasy without being in the YC.

43 minutes ago, sidari said:

Other way around 14 in Europe.

Ah got you, no problem. I thought as much

19 minutes ago, sidari said:

Further Update ... 

A Bea boo boo I'm afraid, the Old drink package is still in use on Europa until the ship reaches Genoa and the top price is still 13 Euros for the P.E package.

Does this mean, when in Europe and reaches Genoa it will go to 13 euros, or will it stay at 14?

I'm really looking forward to this, as the ship gets closer to the EU sailings. I hope you have an amazing time, and can't wait to follow this post all the way through.

I am still annoyed we pre-booked the premium extra drinks package and we can't get drinks that are now 14 euro without paying extra, however, looking at that menu, it doesn't look like much we can't get. Considering there's about 50 cocktails we can get.

Just now, hamrag said:

This is MSC customer services/corporate office, right.....mibbes aye, maybes naw....

Guess I will find out when onboard, but got to be optimistic. 

4 minutes ago, Beamafar said:

If they’re updated on our sailing and the WiFi plays nice, I’ll post them. 

Thank you, really appreciate that.

Just now, Beamafar said:

Yeah - I feel the same way.  I’d considered cancelling the upgrade but it’s too close to sail date, now. Had this arisen last week, I may have done so.  But I’m not convinced that we’d be able to pay the price difference for a drink outside our original included Easy package.  Also, I’ve never had to keep an eye on onboard spend for drinks (we’ve always had the top package) and I don’t want to have to spend the next 2 weeks doing so.  I’m just going to roll with whatever happens and not let it spoil our cruise.  

Yeah, don't let it spoil your cruise. It's just a shame they've done this. Our sailing is in Europe, and I assume that's where they will change the prices. I just need to see updated menus.

2 minutes ago, Beamafar said:

Totally agree!   Though, actually, this has happened in a slightly different way before.  The package prices would increase and then I’d find that items were removed from the menus.  For example:  the top package was known as Deluxe.  When it was first introduced, Remy Martin XO @ €12 a glass was included.  The price increased and RMXO disappeared off the menu. Janneau XO became the top cognac @ €9    That was removed and I was left with Martell @€6.75 (or thereabouts) as the best available covered by Deluxe.  

I would contact MSC directly, but I am unsure what they will say that is any different. I don't quite understand why I've paid for a package, but items will be missing, otherwise I'd have held out until it updates.

My Travel Agent has contacted me, and confirmed that whatever we have booked with is what we will get and this has been confirmed by MSC. So the 13 Euros drinks is what we will get, despite the drinks going up to 13 Euros. I think this is a disgrace if you ask me, especially given we've paid the extra money for the Premium Extra.

I would love to see the menu to see what we have to pay extra for now.

5 minutes ago, Beamafar said:

We have one booked for next week.  Really looking forward to it.  Love the big window view of the sea.  We don’t use a balcony much, so this really suits us. 

Was this through an upgrade, or just usual purchasing this room?

14 hours ago, SirJackDaniels said:

If I could put a bid in for you I would

14 hours ago, Beamafar said:

Aaahh, thanks, JD. 🤗 😁

Is that you offering to pay for the upgrade too 😏

We put an upgrade in for an infinite window, as we were happy to pay a "good" price for that, so hopefully we get it.

1 minute ago, Beamafar said:

 

We’re embarking Europa on Monday next. Someone currently onboard has posted that they could purchase a drink outside of their package and just pay the difference in price between it and the limit.  Someone onboard another ship said they can’t do that, so there’s a lot of confusion with these new package/drinks prices which I’m hoping won’t impact us negatively on our cruise. 
 

Also, a booking we made on 13 February last is indicating that we won’t be able to use the beverage package in the SRs.  The drinks package prices are the new ones with the increased limits. 

I don't see the point in why I've paid for the Premium Extra, if everything I'm going to get is going to cost me extra 😄

Just now, CruisingFox27 said:

 

The packages have different codes, when your card is scanned it shows the crew what you are entitles too.
Will it be increased is currently under discussion on other threads. At present, no one knows. Very much in a transition phase at present with old and new menus etc.

 

I'll find out what we can have in 10 days 😀

I've contacted our TA, to see what they say. But you will probably know when on board

5 minutes ago, CruisingFox27 said:

Identical to ours, which is the old package with drinks up to 13E. It appears to be the new packages, sold after 27th Feb(?) with drinks to 14E, which now excludes the SR restaurants.

 

@diesel1973 It was once the case that the Black Complimentary dinner was per person, however, it was then amended to one per cabin, circa 2018. The implementation of that was slightly haphazard too...

Really strange, I wonder how it updates. We are onboard in about 42 days, so would need to know. Will this be changed to €14? Or not, it seems all a bit strange now.

This is on my booking: 

ALL BEVERAGES PRICED UP TO €13! THE PREMIUM CHOICE TO QUENCH YOUR THIRST. OUR PREMIUM EXTRA PACKAGE INCLUDES AN EXTENSIVE VARIETY OF FROZEN AND CLASSIC COCKTAILS, PREMIUM BRAND SPIRITS, LIQUORS AND CORDIALS. THEN THERES A VARIED SELECTION OF WINES AND CHAMPAGNE BY THE GLASS, A 25% DISCOUNT ON BOTTLES OF WINE AND CHAMPAGNE PURCHASED ON BOARD, AND OUR ENTIRE SELECTION OF DRAFT, CRAFT AND BOTTLED BEERS, SODAS, FRUIT JUICES, MINERAL WATER, ENERGY DRINKS, COFFEE (LATTE, ESPRESSO, CAPPUCCINO, ETC.), HOT CHOCOLATE AND TEAS. THE PREMIUM EXTRA PACKAGE CAN BE ENJOYED IN OUR BARS, BUFFET, MAIN RESTAURANT AND SPECIALTY RESTAURANTS AS WELL AS OCEAN CAY AND OTHER EXCLUSIVE DESTINATIONS, BUT DOES NOT COVER OUR SIGNATURE VENUES, INCLUDING VENCHI 1878 ESTABLISHMENTS, LAVAZZA COFFEE SHOP, JEAN-PHILIPPE CHOCOLATE, COFFEE, CREPES & GELATO. 

So looks like mine covers speciality, assuming that the Taco place is speciality.

37 minutes ago, cublet said:

Hello,

 

Is there a website on which you can make bids directly, like RCI & X, or do you have to wait to be invited by MSC first?

 

Regards,

 

Cublet

I made a final payment and the day after doing the check in, apart from Credit Card, I got an email from MSC to upgrade.

Just now, UKCruiser2022 said:

If you buy a drink and pay the difference, do you know if you get charged a tip on the difference paid? Thanks

You will, yes

Just now, Beamafar said:

Our October booking is through a TA.  The MSC confirmation (which I always request from a TA, apart from their confirmation invoice) shows the inclusions  - gratuities/ drinks package etc, so I know they’ll be shown when I log in.  I would have your TA check into it. 

Yeah, I'll have to check with the TA. On the app it's showing no package, but press on beverages and it only shows me options to buy cakes so assume something back end isn't working

2 minutes ago, Beamafar said:

Is the limit indicated where you log into your booking?  Ours for next week shows the limit as €13;  our October Med cruise shows it as €14.   PE was included in the fare so I can’t say whether we’re paying the old or new drinks package price.

 

As the changeover hasn’t rolled over across the fleet, yet, the situation is still unclear.  

We booked through a TA, but upon logging in it's displaying as no packages or anything, but on our booking it displays we have it. So, I am really unsure

Just now, Beamafar said:

That’s the equivalent of €13 for cruises in the Med, which is the old limit.  The new limit will be €14, reflecting the increased drinks prices.  Seems that there’s gonna be a lot of confusion around this issue. 

But we booked with the €13, so will we now be  €14?