cheetosrevil

8 hours ago, STLCARDS82 said:

Thanks for your response.   this cruise has people getting off in San Francisco getting on in San Francisco and then it's got the rest of us going on to other port Mexico, Costa Rica, etc. I think where I was getting confused at is passengers that are staying on the ship and continuing on (Port Stop)When did they get to get off the boat? I think that was concern of another poster on the SF boards. 

My CA Coast cruises were all closed looped and only those who boarded in San Pedro were on the ship so my experiences do not match what you are describing. Re: clearing customs, never required to do that in San Francisco--merely the usual security scanners.

The Mexican Riviera cruise right after the CA Coast cruise has no stops in Costa Rica, etc. I've also done that cruise and again, no one got on or off the ship aside from where we boarded initially.

You’re welcome! My experiences departing in San Francisco were very quick. I would suggest buying tickets ahead of time…just makes things better for you and your experience. Enjoy your visit! SF seems daunting now but there’s so much wonderful to explore.

1 minute ago, STLCARDS82 said:

May I ask what your experience was?

thanks

Very easy for all ports. Are you interested in something particular?

I’ve done several CA Coast cruises on Discovery and never had any experience like that. All predicated on departing / arriving USA.

23 hours ago, karatemom2 said:

 

So sorry to hear about some of the issues you encountered, but glad you were able to make the best of it thanks to your beautiful days and destinations. Hawaii is a little slice of paradise!

 

But, I have to say this just jumped out at me and I was truly shocked. I don't blame you for being upset. I would be hopping mad if someone picked up wet, dirty, towels off of the floor where you are instructed to leave them as an indication you want them removed and replaced with fresh towels, and then hung them in my closet next to my clean clothes.

 

Never in all of our cruises have we ever heard of or experienced such a thing. I'm wondering if your steward was very new and still not fully trained? I hope Guest Services responded appropriately and that issue was fixed immediately. Can you share what happened with the GS response and if things improved?

 

Thanks for sharing your experience!

You know, I don't know if the steward was new. I mentioned several times to his supervisor and then again to Guest Services and was never answered. I expect he might have been since his supervisor was helping him clean my cabin on day 1 an hour after the "all cabins ready" announcement was made. No apologies from anyone. Guest Services had a small vase of flowers sent the next day, but that's all they did.

I only saw the steward one time after the incident and that was a brief passing in the hallway. Things did improve, but there were still issues--frustrating, but I planned my days to be mostly out of my cabin. A definite GRRRR experience.

My uneducated cruise experience in this situation suggestion is to (take that for what it's worth) post a brief summary on their Facebook or Instagram pages. You might get a response when it's more public.

37 minutes ago, reedprincess said:

That is incorrect.

 

Anyone in US or Canada can pay to have them shipped. It's $10 per order.

Those who've purchased the Plus or Premier Cruise Packages (at $60/80) have shipping included.  (Which is why you're reimbursed $10 if you buy the package aboard).

 

The poster stated their issue. I responded with my experience which was not incorrect.

10 minutes ago, reedprincess said:

That is incorrect.

 

Anyone in US or Canada can pay to have them shipped. It's $10 per order.

Those who've purchased the Plus or Premier Cruise Packages (at $60/80) have shipping included.  (Which is why you're reimbursed $10 if you buy the package aboard).

 

Your reply is incorrect. I live in California, always have a package, and have not paid for Medallion shipping...ever.

I was on this cruise and while anyone who asks me if I had a great cruise, I will say yes (plainly because of sunny sea days and gorgeous port days and adventures), but after four cruises on Discovery I will not actively cruise her again.

1. WORST cabin steward. As an example, I threw my used bathroom towels in a pile on the shower floor. He pushed my hanging clothes aside in the closet and hung them up on hangars to ostensibly dry.There were other issues as well. So much so that I spoke with Guest Services.

2. While waiting at various bars and the International Cafe I was ignored. Couples would walk up and be greeted immediately.

3. I saw the "service dog" late in the cruise, but in no way did I think it was service,

4. I was central balcony on the Caribe level and taking stairs every time and I saw dishes outside cabins once or twice but more in the actual stairways.

5. I paid for dining at The Catch and when I arrived the "restaurant" (really an area--old Le Mer) was not full and requested a table by the window. Was told not possible as they were reserved for larger parties. Think "Jugdish" if you know or want to Google the movie Animal House. Three solo travelers were banished to this area.

6. When I asked for a table by the window at the SDG I was met with pushback but in the end at this particular place I did get the table I wanted (BTW it's not a pub so I hope they change it to O'Malley's).

7. Not a Princess issue, but large man in a large scooter ran over one of my feet and it became an issue. His response when I confronted him was that I "could at least walk." *****? Not acceptable at all.

There's more, but meh too much negative is too much. My experience was obviously different than most, but it was my experience.

1 hour ago, axd said:

I tried to order our Medallions to be shipped to home address. The only choice is given to pickup at port. Is anyone know what the reason for not be able to get them via mail?

Thanks

If you don't have a package you will have to pick them up at the port. Since it appears you're in CA that would seem to be the issue. Is your cruise really soon?

I had the same issue, but went to guest services once on board and they "printed" a replacement for me. No sticker.

Recently off the Discovery. Initially crew reminding people entering the buffet to wash their hands. Noticed not many doing so and then crew were no longer posted. Days later I saw someone washing their face and blowing their nose directly into the sink. Shudders. I told the manager on duty and was told it’s a cultural thing and they can’t monitor everyone. 
 

Excuse me? Since when is that an acceptable reason?

37 minutes ago, nasa1974 said:

Sounds like your experience is a bit of an anomaly.  I have some really nice stories of people we chatted with on our roll calls and met on the ship and had a great time. There are two couples that we met in 2012 and we (I) are still cruising with them today.

That’s what I was hoping for, but it didn’t happen. I won’t lay all blame on others, I just had a higher expectations. Great to hear and thank you.

29 minutes ago, dickinson said:

Sorry that happened.  I approached someone from my roll call in the embarkation lounge.  Their picture was their avatar so I knew it was them.  They were very nice.  All kinds of people in this world.  Don't let that one incident spoil things.  Join another roll call for another cruise and forget about this last one.

Thank you for sharing. Great advice... thank you so much!

7 minutes ago, azbirdmom said:

Was just about to say the same thing!  Well maybe with slightly different word but the same sentiment.  There's all sorts of people in this world and on Cruise Critic too, some pleasant, others not so much!

Thank you! Will put my toe in the pond again for a future cruise, so to speak.

2 minutes ago, karatemom2 said:

In the words of Forrest Gump, Roll Calls are like a box of chocolates - you never know what you are going to get. 
 

We have had amazing roll calls where we have made lifelong friends, nonexistent roll calls where virtually no one signs on, or roll calls that were engaging in advance but didn’t live up to expectations onboard. 
 

The best you can generally hope is you find a few kindred spirits who may become your trivia crew, drinking or gambling buddies, shared excursion adventurers, dining partners, or, at the very least people with whom you can exchange pleasantries when you run into them onboard or in port. 
 

So sorry this one didn’t work out for you, but hopefully the next one will. All roll calls are definitely not created equally, so do give it another try on your next cruise. 

Ah, thank you so much for your eloquent words.

Just now, azbirdmom said:

 

You mentioned this happened on embarkation day.  Was there a Meet and Greet as well and if the person you were referring to was there did they act the same?  Maybe they were joking or were having a bad day (although the latter would be rare on sailaway day).

 

It's rare that I meet someone prior to the Meet & Greet but just like any other gathering some are as nice as they were during our pre cruise chats and others a bit distant.  I hope you didn't let it affect your cruise.

The meet and greet was scheduled for the following day, but since we had responded via the roll call I didn't think anything of approaching them. Maybe to your suggestions, but I was just so put off that I didn't go to the M&G scheduled for the next day. No, it didn't affect my cruise, but I was taken aback.

Thank you for your kind response.

Recently back from a 2-week Discovery Princess Hawaiian cruise. Loved joining a roll call for the first time and felt lucky that it was an active one. Come cruise time the same message board camaraderie didn't carry over IMO (I approached someone I recognized from their CC profile picture on embarkation day and feel I was reprimanded by being told essentially that profile and actual names would be done the next day). Anomaly? The usual? Just wondering.

And no, I'm not sensitive...just felt like it was an imposition made on my part that I didn't expect.

1 minute ago, memoak said:

Yes we are somewhat tongue in cheek 

Somewhat? I read your comments. Ha, ha, I appreciate your feedback.

4 minutes ago, BlerkOne said:

I normally don't cruise solo, so really the Premier package is cheap compared to me having to pay for two Plus packages. 🙂

 

 

If I understand your comment correctly, I don't pay double for packages as a solo...only the cabin.

I agree as a solo cruiser about having to pay double for my cabin and is the package offering worth it? The cost difference and what is provided in each package is subjective. I might have different wants/needs/desires/abilities for one cruise over another. Those factors will be taken into consideration and a decision made.

2 minutes ago, cheetosrevil said:

Great, thank you.

I look at that thread all the time, but...doh...missed that entry. Geez.

1 minute ago, startedwithamouse said:

Cole was supposed to leave the end of February, but was extended because Kristoff was needed on Majestic. I'm the one who gathered this information and posted on the aforementioned chart. 

Great, thank you.

26 minutes ago, Thrak said:

 

Yes, "our" was intended to denote my wife and myself. Sorry about that. It's my "belief" that Kristoff Greyling will take over as CD on April 13. Here is a snip from the listing on the Princess Senior Ship Staff, inc Cruise Directors & Entertainment Directors thread.

 

Yes, that listing is what I was referring to, but at some point Kristoff would be on earlier. It's all good...I've sailed with him previously and thought he was great, but love the reviews of Cole so looking forward to sailing with him.

1 minute ago, Thrak said:

 

Kristoff is supposed to take over sometime in April. I had been wondering if he would be on for our April 3rd cruise but the activities in the app clearly list Cole. I would suspect he will be leaving at the end our our cruise which ends on April 13.

Thanks again. I think I misunderstood your "on our cruise" comment, but you got my gist.