Catsgonebad

I called Omni Agent Solutions asking for a reference number that would go with my case. After many calls, I finally received a submission confirmation number ( which tells them that they received all my information and documents) . Supposedly, they have looked at my information and have sent it on to Argo Surety. I’ve called them many times and emailed asking when they are going to send us instructions. I have yet to get a response from them.

I am still waiting for a denial letter (which is specific to my tour, not the general letter they sent out). The denial letter is something my travel insurance (AIG travel guard) needs before they can work on my claim separately . Omni agent solutions said they were waiting on instructions from Argo Surety last week. I have tried contacting both by phone today and only got a busy signal from Omni and voicemail from Argo Surety. I keep plugging away at this.