My guess is maybe the TA booked you under a different fare code?
I have switched fare codes through my PVP and lost OBC, but it was a much better rate so it was worth it.
We were at Princess Cay in May but did not receive a private islands survey. Thank you for telling them they need to step up their game as far as that tired old buffet goes!
If both you and your spouse received the DOU offer, the casino will honor it for both of you no matter which one of you actually booked the cruise. If only one of you received the offer, it will only apply to that person.
2 months ago on Freedom we got our usual bucket of beer by the pool (the normal 4 16oz cans for a savings of about $2 ). This weekend on the Liberty a bucket was 6 cans for $45.00!! Just FYI.