moses0

Leaving Friday though eh?

Can you confirm arrival and departure time?

Probaly docks early Thursday am and leaves around 5 pm on Friday. Perhaps someone on board can confirm this.

After a long telephone conversation with a Cunard rep, she confirmed that staterooms are being used for Covid isolation and as we need an accessible room, there is nothing available for us. We explained that we had booked this cruise to meet up with friends who were joining us for the New England segment, said that we had booked our hotel in New York prior to the cruise, had a concert booked in New York that we would miss, all to no avail. We had already been cancelled and our refund was being processed. We are Diamond members, we have cruised exclusively with Cunard since our first cruise in 2008 and recommended the cruiseline to friends and relatives. We have always defended Cunard when people have said standards are slipping, and remained loyal to them. That is now at an end. We have completely lost confidence in booking a cruise, how can we ever book again, knowing that it could be cancelled at any time. Of course we understand about covid but surely they must have known which staterooms would be needed to be shut off when we paid our final balance. My husband has MS, he has to use a mobility scooter as he can no longer walk. We understand that we need an accessible room, we book it well in advance and we know we will never get an upgrade. We know that most of the excursions are inaccessible to us and we may have difficulty even getting ashore at some ports but I think this is now the final straw and regretfully concede that our cruising days may be over. I feel very strongly that people with disabilities are discriminated against and I am completely disillusioned with Cunard. That is terrible. So sorry you have been treated in such a way. We have so enjoyed Cunard in the past. Not so much last time. We found the people on the pursers desk abrupt and even rude for the most part. Don't want to bore anyone with all the details but I think the Covid situation has become somewhat over whelming for them. That was our impression last trip. As others have noted there is a terrible lack of communication. We are due to cruise from New York July 8th. If we were offered a refund I would seriously consider cancelling our cruise.

For any who don't know if you keep to the right past the pursers desk and walk toward the bow there's a desk just round the corner where the wifi reception is the best for trying to stream anything. Watched my football match with minimal interruptions🙂

It's not very often we see any of the Queens in our home port but we will be waving to her this Thursday. All aboard welcome to Florida.

You are probably right. We will most likely get our free Walgreens test if still required. I wonder if anyone has asked Cunard about this though.

I hope we can get an answer to this as my wife has just recovered from Covid and has proof of positive test and is acquiring a letter from her Doc to say she has recovered. We sail in July out of NYC and are hoping to avoid last minute testing. Better still hoping by then testing not required. Thankful the relaxing of masking.