Hi,
I purchased internet packages for my Navigator B2B, that I am presently on. My Account doesn’t show any discount. Would it do any good to stand in line at Guest Services? Can they be of help here OR do I need to call from home?
I went to GS on the 2nd day regarding my cancelled items, that I had purchased back in February & March. Still haven’t received a refund …
GS guy said he could help. But, he dialed a number and handed me the phone. I’m listening to the same recorded voice that belongs to the “famous” 2+ Hour wait to talk to a representative. I asked him if he minded me holding here at the GS Desk for the next couple of hours? Well … maybe it would be best to call from home ma’am.
I was figuring since I’m in front of him, I’m on the actual cruise I need refunds for AND he has my file there too … with the list of Cancelled BUT not refunded items … well, he could help out. But, he can’t.
7-10 working days???????? Nope, at least not for me.
🛳🛳
Bobbi