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kokopelli-az

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Everything posted by kokopelli-az

  1. I have found that most of the "cancel for any reason" insurance is only available if you buy the policy within a certain number of days from your initial payment.
  2. For anyone who follows consumer expert Clark Howard, you might be interested in reading his take on insurance. Click on the link in his rule #1. https://clark.com/personal-finance-credit/never-not-ever-money-rules/
  3. Here's the price list we got in November for laundry. If you're in certain suites you get some services for free. I know that if you're Elite Plus you get two complimentary pressed items.
  4. We were on the Reflection in November and here are the hand-outs regarding Book Later. See the fine print on the bottom of the second page. Maybe someone currently on board could post the newest hand-out to see if there are any changes. Regarding your TA, I would choose a replacement TA before your cruise and have Celebrity transfer it to that person. Then you won't have to worry about whether you can transfer the cruise to your TA 5 months from now. Here's also a press release: https://www.celebritycruisespresscenter.com/press-release/989/celebrity-cruises-presents-celebrity-future-cruise-vacations/
  5. It would help to know which ship you will be on, but here are a couple of fairly recent inquiries regarding the same issue: https://boards.cruisecritic.com/topic/2913694-any-wheelchair-accessible-tenders-for-belize-city-belize-or-plan-a-day-on-the-ship/ https://boards.cruisecritic.com/topic/2913688-wheelchair-accessible-tender-or-plan-a-day-on-the-ship/
  6. You probably won't know about any specials until you receive the Celebrity Today newsletter. We were on the Reflection in November and I think they advertised spa specials nearly every day. Attached are some spa special advertisements. (Note: your Celebrity Today, if you get the hard copy, is typically delivered the night before to your stateroom so it seems like you could call the spa number on the ad and make reservations for the next day.)
  7. Getting in and out of your stateroom: If you have an accessible stateroom, many ships have automatic room doors that open when you push a button. I know for a fact that Celebrity has automatic doors for their suites. I believe the automatic doors on cruise lines would only be available for accessible staterooms. If this would be of interest to you, you could ask your cruise line's Access Dept if any of their accessible staterooms have automatic doors. Also check out the Wedge-it device (Amazon has them). I've never used one but if you're interested you might post a new question on this board asking if anyone has used one for their stateroom door. And any other tricks passengers have used to prop open their door to get their mobility device through. The buffet: Does your rollator have a seat? I've seen many passengers use the seat of their rollator to set their plate on and then put items on their plate as they walk around to the various food stations in the buffet. Tenders: Many passengers with rollators use the tenders. But it really depends on the port and the sea conditions and type of tender. Generally, if you can walk a few steps, you can go. The ship personnel and tender personnel are there to assist. They especially assist passengers who might need a little extra help.
  8. In looking at their video of the Beyond casino, they do show multi-choice game machines (at the beginning of the video - they're called Super Star); however, the game choices are different kinds of poker games. No Keno or anything else.
  9. Yes you can. If the staterooms have not been announced as being ready, you have to drop off your luggage in your room and then leave. (However, we usually quickly use the bathroom while we're there....) Your room cards will be outside your door.
  10. @oslofjord you might want to hop over to the Disabled Cruise Travel Board and post your quesion. There will be mobility challenged people on that board who have personal experience in Tampa. Have you seen this? https://www.celebritycruises.com/faqs/accessible-cruising Check out Assistance and Assistive Devices. Celebrity will also request that a Special Needs form be completed CEL-Special-Needs-Form-Revised-062221 (1).pdf
  11. If you cannot get the check-in time you want, reserve the closest time. Then go back and keep checking if any new check-in times are showing up. The available check-in times are often different on the Celebrity app vs your account on their website. As an example, for our cruise next month on the Apex, the app shows 1-1:30, 1:30-2 and 2-2:30 as available check-in times. On their website it shows 12-12:30,1:30-2 and 2-2:30 as available check-in times. Once you've chosen your check-in time, you can always go back and change it if a better time becomes available.
  12. By riser are you talking about a separate device that is put on top of the toilet seat to make it taller? They may be able to provide you with a riser that is installed on top of the existing toilet seat; however, in their accessible staterooms, the toilets themselves are typically higher. The Princess Access Department is who to contact to ask about availability of a separate riser (and also how tall their accessible stateroom toilets are). accessofficeprincess@princesscruises.com Here's a video showing an accessible stateroom on the Enchanted. The bathroom is about 15 seconds into the video and also at 3 minutes. https://www.youtube.com/watch?app=desktop&v=FtbFAoPcyH4 Also, Special Needs at Sea discusses the Enchanted here (look under Accessible Stateroom Features): https://www.specialneedsatsea.com/cruise-accessibility/princess-cruises/enchanted-princess/
  13. Have not rented a wheelchair out of Galveston; however, have rented many times for cruises, including on Royal Caribbean. Have you seen Royal's mobility page? You will need to rent either form Scootaround or Special Needs at Sea. These are the two vendors allowed to access Royal's ships in the United States. You might want to compare the cost of renting vs buying. Of course if you buy (or rent from another company near your home), you will have to bring the wheelchair with you during your travels instead of having it waiting for you in your room or outside the terminal. If you compare pricing between Scootaround and Special Needs, use discount USCRUISE (from United Spinal) for Scootaround (you might have to call to have the code applied). https://www.royalcaribbean.com/experience/accessible-cruising/mobility-disabilities Royal will also want you to fill out a Special Needs Form.
  14. She should definitely ask her physician for an alternative. Here's an interesting article about it: https://www.cruisemummy.co.uk/bringing-weed-on-a-cruise/
  15. You didn't say what ship or port, but this is from the Reflection in Fort Lauderdale. Walk-off was at 7:30am but there were plenty of people waiting to get off the ship before then.
  16. I would contact your hotel and ask what/who they recommend. And if you want to break down your wheelchair, you might consider an UberXL vehicle. They are larger vehicles, like a SUV or similar. This is what we always order. What cruise line are you going to be on? For transportation from the pier back to the airport, your cruise line should have accessible transportation options. Recommendation for accessible transportation (vehicles with ramp) from TripAdvisor are Alert Transportation: https://alerttransportation.com/transportation-services/mobility-impaired-transportation/
  17. What type of transportation are you looking for? Do you need a vehicle with a lift? Or a vehicle that's large enough to transport your collapsible wheelchair/scooter (no lift)?
  18. We always check in about 6am Pacific time. We've always gotten the earliest time available.
  19. I constantly look at the pricing of the beverage and Internet packages. For our cruise in September 2024, I had purchased the beverage package at "buy one get one 50% off" ($77.99 pd/pp). I saw the Senior Savings Sale a few days ago and the beverage package was $67.99 pd/pp). So I cancelled the $77.99 pd/pp and rebooked the Senior Savings Sale price. So for two people the new price was a good savings. Royal was very quick to charge me for the new package but I haven't received a refund yet for my original package. Internet package still the same: $19.99 per day for one device. I'll keep checking. The prices might go down again....
  20. Take a look at the multi-game machines. They should have Keno as a selection on them.
  21. According to Celebrity, here's what is currently available with the PH: https://www.celebritycruises.com/things-to-do-onboard/staterooms/suite-class/penthouse-suite
  22. Make sure you have a print-out of your OBC amount. We have had several Celebrity cruises where not all of it was showing (commonly missing is the bonus OBC for booking a new cruise while on another cruise). I make sure I have a print-out (either the original booking from Celebrity or the confirmation from the TA) because I have gotten used to having to go to Guest Services to tell them not all of my OBC is showing and then give them my documentation. If your OBC is not correct and you don't have documentation, you are out of luck. Perfect example is attached. I actually have $850 OBC for this cruise but the $250 bonus OBC for booking while on-board is missing. Off to Guest Services again...
  23. Definitely carry it on the plane. It does not count as one of your carry-ons and flies for free. You can stow it in one of the overhead bins (or the crew can assist). Never check your cane.
  24. Thanks for the info on the Apex. We will be on her in February with a scooter. We will keep a look-out for bumps. If you had any tender ports, did you happen to take the Magic Carpet to get on the tender?
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