Scots Caz

given the current issues with website and trying to make contact on phone etc, I would look to book with a travel agent rather than direct.

lift and shift stopped some time ago I believe

there was Cruise with Confidence which allowed you to cancel for FCC but it ended at the end of 2022 after being extended many times (was book by end August 2022 for travel to end Dec 2022)

Currently (until 15th May) boarding groups are by status and deck numbers. When online check-in reopens (due to be 15th May) and if they follow the previous process, you will select your boarding time when you check in...earliest previously had been 2pm but the current ones (without online check-in) appear to be starting suites and high status from 1.30pm

You are requested/encouraged to stick to your given/selected times to avoid disruption at the terminal

2 hours ago, Mackdogmolly said:

which by my calculations, would be worth it on this cruise 

have you been able to work out what the rack rate is per night? 

I didn't use my 4 free nights as everything I looked at was cheaper paying for all nights plus gave OBC which you don't get with the free nights unless you book onboard

Used my 6 free nights when I got them on a 7 night cruise that I booked onboard but it still took some to-ing and fro-ing to get a price

4 hours ago, Llewie59 said:

Will call Azamara if still a problem in a few days. I hope your cruise check I  goes as well as can be expected!

they are only dealing with those with imminent departures, if your cruise is not for 11 months I would check back in a month or so once (if) they have completed the migration. There are many people travelling in the next couple of weeks that may need more immediate assistance.

Just now, Ekelley8804 said:

 

Thanks for your help!! I figured it might not be able to be accessed right now with the website update (that seems to be taking longer than anticipated). We fly out tomorrow. Hopefully we can get it done before we leave!

There is no issues...I had one trip where upgrade cleared when already away so no bag tags or pass printed with correct cabin number. I had one trip when I left everything on the kitchen table when I left so turned up with a photo of boarding pass from website on phone and all was simple at the pier

FOR SAILINGS DEPARTING FROM AND RETURNING TO EUROPE (INCLUDING THE CANARY ISLANDS)

• COVID-19 vaccination is still required for all guests 12 years or older sailing from Europe through 30 November 2022. 
• Beginning 11 March 2023, sailings departing from and returning to Europe do not require COVID-19 vaccination

from here - https://www.azamara.com/booked-guests/before-you-board/explore-well#

was menu and table service for a while due to covid but back to buffet in the evenings now

Ship Onward

Captain Carl Smith

Hotel Director Elisabeth Vogel

Cruise Director Martin Lawson - (on (short) leave from 18th March then going onto Pursuit for 2 months) Eric back on from 18th March

Executive Chef JP Keane

I would just do it on the ship...can be done at any of the bars. (not aware of any discount for booking in advance)

On my previous cruise someone had attempted to purchase in advance and had lots of issues with it being recognised and took two days of visiting guest relations for it to be eventually sorted out

Asked for fever tree in living room last night, no joy. Schweppes was available in spirits bar so they went and got some (anything is better than the default!)

2 minutes ago, PaulS said:

My wife and I are currently on the Onward voyage from Lima, Peru to Miami that began on February 12. I have to say that the internet speed is the best I have encountered on any prior cruise with any cruise line. 

great to hear, board next week for a B2B.....It is only because they have upgraded that I booked the transatlantic part...would not have done if old system (they were cabling during my December cruise so not experienced it yet)

42 minutes ago, gymfreak said:

 

Do you happen to know when Quest is being upgraded with the new system? 

 

post directly above yours

On 2/21/2023 at 9:45 PM, Baynanno1 said:

Ryszard said that Starlink is going in on Quest during the current voyage, Fremantle to Hong Kong.

15 minutes ago, Hapytocruise said:

On 2/22/2023 at 6:40 PM, Scots Caz said:

I believe you lose a bag of laundry and a discount off the Ultimate Beverage Package if you were upgrading

 

Elite Plus = Discovery Plus internet is free. $5/day off ultimate beverage pkg. 

Discovery Plus internet is 75% discount not free. (combined cabin benefit would make it free in Veranda Plus or Suite)

Poster was asking about what they would lose with lack of status booked in Owners Suite....internet would be free there with no status so no loss.

2 minutes ago, Heartfelttraveler said:

Not really sure what perks I will actually be losing.

I believe you lose a bag of laundry and a discount off the Ultimate Beverage Package if you were upgrading

@JM0115 I had that also but selected 'see if qualify for offers' and put in circle number then 'continue' was available

3 hours ago, hokiefans said:

  We cruise often with Princess and note that boarding time is often much ealier than what what is officially stated.  What is the normal boarding process at the pier?

 

11 post covid Azamara cruises and earliest boarding time for each has been 2pm (and latest time off ship is 9am)

Boarding process varies by port. My last in December in Miami was given a group number when arrived then through security then checkin desk then up to waiting area where first group was called for boarding at 2pm (they checked your group ticket before being allowed to board). Pireaus was given a group number and sat in waiting area before that group was called to go check in then through security and onto ship. Ravenna no group number given but was positioned in a seating area row to wait, then gathered a row at a time to go check in then into another waiting area before getting called for boarding.

Once boarded you get taken to your muster station for safety briefing then free to go about the ship. 

Are you in a suite? Combinable benefits would mean upgrade for free to unlimited for Discoverer in suite, 75% discount if in Veranda Plus or 50% discount for other cabin types

BUT....

It would be nice if it happens however the status/points may disappear before your cruise. It may be that it will not be till the website change next month that things will update (or it could be delayed further and still shows status at the time of your cruise) 

from the transition FAQs on website

• As a Captain's Club member, will I continue having status and points with Azamara if I have only ever sailed with Celebrity?

  Yes. Celebrity past guests will continue to have status points with Azamara if they only sailed with Celebrity until February 1, 2023.

  After February 1, 2023, Celebrity Cruises-acquired points will only be protected and transferred to our new program if you have sailed on and completed a sailing with Azamara by that date.

from the transition FAQs on website

• As a Captain's Club member, will I continue having status and points with Azamara if I have only ever sailed with Celebrity?

  Yes. Celebrity past guests will continue to have status points with Azamara if they only sailed with Celebrity until February 1, 2023.

  After February 1, 2023, Celebrity Cruises-acquired points will only be protected and transferred to our new program if you have sailed on and completed a sailing with Azamara by that date.

I find it surprising it is so empty at times, have also been only table...I wonder if people may assume it is the same menu as during day....maybe if they flagged "Patio evening menu" more may consider.

1 minute ago, nordski said:

That was our experience.

 

It seemed to be a change from the original policy.

mine was an onboard booking in December. past bookings 90% V1/V2 and 10% CC....balconies all full and was told I could only category down to outside and not up to CC 😞

does the OBC show on your Guest Copy documents?

mine shows

Whilst I agree that most things can be handled at the port, part of the online checkin is to select boarding time (which I guess is to stagger arrivals) many may not know boarding times don’t start till 2pm and turn up too early, everyone could turn up at once!

Mine shows checkin available 25th January and still not available (30 days to go) documents available today, many cruises having same issue - may be to do with website change

2 minutes ago, laurieb said:

We used our six nights on a seven night cruise; an owners suite for less than the cost of an inside, so yes it does work.  As others have said you need to do your homework. Another good reason to work with a travel agent.

out if interest, were your previous bookings also same grade? I know the wording is that it is for your usual cabin grade. My past bookings had been 90% V1 and 10% CC suite. verandas were full so I have ended up with an outside (1st time) as was told could not go higher than my norm.