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Everything posted by Aus Traveller
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P & O Explorer Sept cruise...boarding time?
Aus Traveller replied to CCC's's topic in Australia & New Zealand Cruisers
We have also booked a couple of P&O cruises. Somewhere I saw that we could book our embarkation time 60 days before the cruise. -
Princess Check-In Time Request query
Aus Traveller replied to cruisermsoon's topic in Australia & New Zealand Cruisers
In the 'old days' embarkation was usually under way by 10.45. Usually I have difficulty getting my husband to be on time, but I was surprised when he said he thought we should go "a bit early". I agreed. -
Princess Check-In Time Request query
Aus Traveller replied to cruisermsoon's topic in Australia & New Zealand Cruisers
When I click on the order, mine shows the black medallions. I haven't got the app open at the moment to see exactly where I saw the black medallion. -
Princess Check-In Time Request query
Aus Traveller replied to cruisermsoon's topic in Australia & New Zealand Cruisers
OK. We are in group A, 11-11.30. With everyone in that group also being Elite or in a suite, maybe all the check-in desks will be 'priority'. -
Princess Check-In Time Request query
Aus Traveller replied to cruisermsoon's topic in Australia & New Zealand Cruisers
... and here was me thinking we got the earliest boarding time because we got in early. -
Princess Check-In Time Request query
Aus Traveller replied to cruisermsoon's topic in Australia & New Zealand Cruisers
The colour still shows up on the default free medallion with lanyard. -
Princess Check-In Time Request query
Aus Traveller replied to cruisermsoon's topic in Australia & New Zealand Cruisers
At Portside Princess always had a separate queue for Elite and suite guests. We boarded from there many times. It was further from the door than the general section. -
Princess Check-In Time Request query
Aus Traveller replied to cruisermsoon's topic in Australia & New Zealand Cruisers
Sorry. I believe your Samsung Galaxy should be compatible with the Medallion app. I have to comment that if your TA can't tell you what time Group B is 🤣 I am not surprised she can't help you load the Medallion app onto your phone. We are in group A which is 11am - 11.30. I can't go into the system now and check, but it is reasonable to suggest that group B is 11.30 to 12noon. I just noticed that Bob (Rkmv) is group B at 11.30. -
Princess Check-In Time Request query
Aus Traveller replied to cruisermsoon's topic in Australia & New Zealand Cruisers
My guess is that we have to arrive at our designated time and may not be admitted to the terminal until then. Once inside, the priority desks will be available for elite or suite guests. This is just my guess. -
Princess Check-In Time Request query
Aus Traveller replied to cruisermsoon's topic in Australia & New Zealand Cruisers
You win. 😁 Three aces. -
Princess Check-In Time Request query
Aus Traveller replied to cruisermsoon's topic in Australia & New Zealand Cruisers
I think CruisecrazyAussie hasn't been able to load the app onto the phone. -
Princess Check-In Time Request query
Aus Traveller replied to cruisermsoon's topic in Australia & New Zealand Cruisers
I suggest you phone or try the chat line at 9am (or to be more specific, 9.02am). I have got straight through each time I call at that time. We have a Samsung Galaxy phone, an 11 I think. It is a fairly basic model. We were able to add the Medallion app so I don't know why yours won't. I remember going through Play Store. I can't remember the details but if you continue to have trouble loading it, I will ask my son who 'walked' me through the process on the phone. -
The only refusal to refund that I got was from a hotel in London where I had booked a five-night stay. They simply said that my booking was on a non-refundable basis. Luckily I had booked through QANTAS hotels and they refunded immediately. The same applied to QANTAS airfares I had booked through Princess EZair.
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That is your PVP who (sorry to say) didin't know what he/she was talking about🙂. I recall Kylie from P&O 😁. The contradiction I referred to is in the official Princess information. Their website says 'test within 24 hours', but Irene has found that the Medallkion app requires the test to be 'more than 24 hours' before embarkation. I will wait and see how Irene and Frank go with embarkation and what they find they have to do.
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Now for something completely different
Aus Traveller replied to Blackduck59's topic in Australia & New Zealand Cruisers
I am so sorry to hear that. I have been thinking about you. 💔 -
Health status info 48 hrs out
Aus Traveller replied to Cbtours's topic in Australia & New Zealand Cruisers
I think you could be right with this explanation. I have some spare time to wait on the phone so I might try to get another answer. It doesn't mean it will be the correct one ......😁 Whatever answer I get, we have to enter whatever the app asks for or we can't progress to the next screen on the Medallion app. Then boarding is delayed - not something I want to happen on 26th. -
I am still puzzled at the "upload proof more than 24 hours of embarkation" and take the test "within 24 hours of embarkation". Maybe I will phone and see what a different customer service rep says. We could have the old case of asking three different people and get three different answers. Years ago we had a running joke on this forum of "Kylie from P&O". Someone got a silly answer from Kylie, so for years, when someone got a strange answer from a phone rep at P&O, the explanation was that it had to be Kylie.😁
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Health status info 48 hrs out
Aus Traveller replied to Cbtours's topic in Australia & New Zealand Cruisers
It doesn't sound like she was in Australia because the only Princess 'cruise' we have had was the 24 hour or so activation cruise that has just finished. I don't know that they would have taken customer service agents on it. On the other hand, maybe they did to give them some experience of the ship. -
Health status info 48 hrs out
Aus Traveller replied to Cbtours's topic in Australia & New Zealand Cruisers
You and Frank are our guinea pigs. 😁 -
Health status info 48 hrs out
Aus Traveller replied to Cbtours's topic in Australia & New Zealand Cruisers
To double check - do we have to up-load the photo no later than 24 hours ahead of embarkation when the previous advise was that we had to take the RAT test within 24 hours of embarkation. I foresee chaos. I am glad we aren't on the first cruise. Oh, no!! You are. 😁