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roboref

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  • Posts

    1,457
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About Me

  • Location
    Albuquerque, NM USA
  • Interests
    Ocean cruising, river cruising, golf, history
  • Favorite Cruise Line(s)
    Rccl
  • Favorite Cruise Destination Or Port of Call
    UK

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roboref's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. Private Fares in my experience can be a great buy, BUT the ones I have been getting over the last year are non-refundable and non-transferable deposits. That is a deal breaker for me!
  2. You shouldn't make such a broad statement (No One), cigar smokers do enjoy the smell, and my wife enjoys the smell of my cigars even though she doesn't smoke at all.
  3. Give me a guarantee cabin rate without a non-cancellable deposit. I don't care if it is refundable, but at least allow me to move it to another booking. RCCL/Celebrity are both doing this, my reaction is to just wait until within 60 days and book!
  4. Bring Emerald on to LAX, don't be late, I will be waiting to get on! LOL. Very nice job! Thank you so much. I most enjoyed the food pics and reviews.
  5. Where can you find "drop and go" rates on Princess.com? Are drop and go rates always inside the final payment date?
  6. I consider a GTY cabin to be discounted yes. But it is the non-refundable discount I have trouble with.
  7. Non-refundable cruise deposits are a no go for me. This feature will just make me wait until inside final payment date to to book. I may even get to pick a cabin at a lower price than the GTY and no-refundable cabin further away from sail date. Celebrity as well has gone to the lowest price being non-refundable, or a charge of $500 to get a refundable deposit. If customers don't accept these changes or book under these conditions, then the cruise lines will make adjustments. If the cruise lines keep it this way then customers might go and try other types of journeys. We all have choices.
  8. It isn't even $100, it is an additional $15 when added to TSA Pre-check. Well worth it. The last Carnival cruise we got off and they took a picture and we were done at Customs. We have used it many times coming into the US from overseas and It is so quick and easy. Go the Global Entry area, put your hand in the fingerprint reader, use the camera to identify yourself, answer a few short questions and you are on your way, no long lines like when you go through Customs.
  9. Of course I log in. It just doesn't show. I click on the email advertising Private fares, log in, find the cruise I am interested in. I then either get the advantage fare or a regular fare. But the main point of the post is the inability to call and get to talk to someone, or use chat or get a call back.
  10. Yes, I have logged in, no private fare!
  11. We were on a TA cruise and I was in Speakeasy enjoying my afternoon/pre-dinner cigar. @ women came in and lit up cigs. When I am smoking I don't mind cigarette smoke, it all mingles together anyway. They went to waving their hands and giving me an evil look. Then one of them asked if I would mind putting out my cigar as they couldn't stand the smell. The nerve! LOL. I politely responded that I would mind being that this was the Cigar Bar and the only place to smoke a cigar. They angrily stubbed the cigs out and left offended. A 2nd on bringing your own cigars, the ones that are for sale are of dubious distinction and absolutely not very well cared for.
  12. I was prepared to stay on hold, even an hour or more if needed. I wasn't even given this option to hold.
  13. I would be happy to book online if the private fare would show up as an option. Thank you for confirming it doesn't show up. It does not. I have since researched the private fares on my own and don't think I would book a long way out using that fare. Maybe inside final payment would be OK.
  14. The price that is quoted as "private fare" doesn't ever show up when I try to book online, it is about $500 more per person than what is offered. Thanks for answering.
  15. I have been trying to talk to my PCC. I have emailed him and left messages for a call back. He may have left the company. I have twice responded to HAL emails on a specific cruise offer, I receive the generic "we will contact you asap" email, but have never got a call back. Today, when calling "due to high call volume we can't service your call right now" please use chat. Go to web site, use the chat function fill in my info, press chat now, get a blank white web page. I am really wanting to ask some questions about the private cruise fares and book a cruise. Why waste the time, money and effort to get a customer to call in, if you can't handle the calls?
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