FraudBroad
-
Posts
1,320 -
Joined
Content Type
Forums
Store
Blogs
Downloads
Events
Gallery
Posts posted by FraudBroad
-
-
12 minutes ago, BarbinMich said:
Natalie, I look forward to reading your blog, esp. your thoughts on the Sky. We've been to Barcelona twice, 2003 on the old Regal (don't remember much about that visit) and again in Oct 2011 on a WB TA from Venice. On that trip we used the HOHO bus to get around, plus walked Las Ramblas (as we had in 2003). Enjoy!
We are actually doing the HoHo bus on Saturday. We have early tickets to see inside Sangrada Familia and then will take the bus. I LOVED Barcelona when we were there in 2017 so I'm really looking forward to being back again!
So funny about your shower in Copenhagen. We were there in 2016 and I SWEAR the shower in the hotel we stayed at was smaller than the one on the ship!
-
3 minutes ago, georgiacat said:
Tell me all about Hotel Lleo and Barcelona. We are going there in May.
Lucky you, a transAtlantic.
We loved the Hotel Lleo two years ago. The rooms were huge (by European standards). The bathroom had one of the biggest walk in showers I've ever seen in a hotel. The rooms were clean, service is great and the prices is exellent. It's only a couple of blocks off of Las Ramblas, so you don't have all of the noise, but you have the proximety. And the breakfast buffet was amazing!
Barcelona is such a great city. So much beautiful architecture to see (Gaudi was something else). Looking forward to seeing insde Sangrada Familia on this trip!
-
Hi All,
I've started a blog and will be posting from my TA on the Sky Princess - Barcelona to Ft. Lauderdale. We leave tomorrow for Barcelona and board the Sky Princess on Sunday. Would love to have you follow along!
http://confessionsofacruiseaddict.blogspot.com/
Cheers,
Natalie
-
4
-
-
It hasn't been announced...I don't even believe they've announced the date of a formal christening ceremony.
-
7 minutes ago, PE Cruisers said:
Freestyle Coke Machines are only RCL
They are supposed to be rolling these out. Listed on the Soda Package information:
-
Yes...or book two suites and I believe you would get three credits each!
-
1
-
-
Just now, SuzieQK said:
So EZ Air shows a 9:25 am flight available from Copenhagen. And if we take Princess’ transfers, we should be fine?
Absolutely! If EZ Air is allowing you to make a reservation for 9:25 am then yes, you should not have any problem getting to the airport on time!
-
19 hours ago, SuzieQK said:
We are sailing on the Sky Princess Baltic Cruise on April 25, 2020. It says that our ship gets into Copenhagen at the end of our cruise at 5am on May 6th. How accurate is that port time? And what is the earliest debarkation time we can get to get off the ship? Can we make a 9:30-9:40am flight?
When we did this sailing on the Regal in 2016 Princess allowed a 9:30 AM flight departure through EZ Air. We opted for the Princess transfer to the airport because I'd read that taxis may ocassionally be problematic at the port. The early transfers were leaving by 6:00 AM. You'll should be fine with a 9:30 AM flight. Check and see what EZ Air allows!
-
We are arriving in San Juan at 8:30 in the morning and are looking to do a short tour of Old San Juan prior to boarding the ship (Pan American Pier Vision of the Seas). Has anyone done this before? Do you have a tour company that you recommend?
our other thought is dropping our bags off at the shop then taking a different taxi to Old San Juan. Just not sure how early they will take our bags.
any help is greatly appreciated!
-
We will be in Punta Cana in February on Vision of the Seas. Looking for recommendations for a beach day or all inclusive resort. Thanks in advance for your help!
-
Will be in Tortola in February for the third time. Went to CGB the last two times and it's just too crowded. This time we'd like to try Brewers Beach.
Can someone please advise the following:
Cost of taxi from port to Brewers
Availability and cost of loungers/umbrellas
Availabiity of food and drink for purchase
Thank you SO much! Cheers and have a great day!
-
I priced matched two excursions on a cruise to Hawaii a couple of years ago. It was super simple. As it worked out, the one excursion was a total bust and we complained to the Shore Excursion desk upon our return (as did many others). Not only had we received the original refund (as OBC) we then received any additional 50% back (of the original cost). I wouldn't hesistate to price match again!
-
Everytime I've sailed out of San Pedro I've always stayed at the Crown Plaza. It's clean, well kept and quiet. And super close to the port. I believe the shuttle is $5 per person (last time we opted to take an Uber). There is a Mexican restaurant right across the street where we had dinner and a dinner behind the hotel were we ate breakfast. Both good food and very good prices. I wouldn't hesitate to stay there again!
-
We used an Uber from the port to LAX last year and it was super easy. A very short wait, not a problem getting a ride!
-
On 2/13/2019 at 7:44 AM, Markanddonna said:
Cabin: We chose a SQUARE inside cabin on the 11th deck which had to be the nicest, most roomy inside cabin we ever experienced. Lots of storage and the bathroom was well designed- especially the shower stall and controls. The fan located in the shower helped to keep the steam off the mirrors.
Look on the deck plans to find one of these square cabins. The square cabins also were placed within secluded interior corridors which meant very little traffic. The hallways seemed to be very quiet overall.
Our attendant was also top notch. If you love towel animals, you will be disappointed- not one, but that didn’t bother us at all.
Loving your review! We sail next week and can't wait to try MSC for the first time. Can you please tell us what cabin number you had? Thank you SO much!
-
TRACIE!!!! So excited to see your "Live from" thread....oh how I love them!
Glad you enjoyed your day at Tropicante. I just love Steve, and Oscar is the BEST! Hope you had the chicken and sour cream enchilada. They are to die for!
Keep having fun!
Natalie
-
Just booked my first MSC cruise on Divina. Can anyone tell me about the Internet packages? Do they offer an “unlimited” plan onboard or is it best to pre-book before we sail? Thanks in advance for your help!
-
My sweeet mamma and I will be sailing MSC for the first time in February on the Divina. We are Platinum on NCL and Elite on Princess and are excited to try a new line. We were thrilled to learn about the Status Match program and will both have a black card.
What tips cann you share with us about sailing MSC and specifically the Divina. Some of our questions:
What is the evening dress code? Are jeans allowed?
When do we find out what dinning time we've been assigned? Will we know before we go or once we get on the ship?
Which speciality restaurants do you recommend and why?
Where the best place to relax outside away from the crowds?
How is the Thermal Suite?
Is it possible to find a list of the wines included with the 7 bottle wine package (we'd like to pre-purchase)?
Is it customary to tip above and beyond the daily gratuity charges?
Any and all info is welcomed. Excited to try a new line!
-
I did it on two excursion for the my cruise and got almost $100 back as OBC. The form is online and super easy to fill out and return. Doesn't hurt to try!
-
Start panicking. This happened to a booking where air was not involved as the "cancelled" booking was for people who would be driving to Port Everglades!
Did it happen this week????
Sent from my iPhone using Forums
-
So, in order to keep people from panicking about this and their bookings, I just want to confirm some facts about this issue. I read the entire thread and this is what I have determined:
1) This happened only for a couple of people on these boards that are using EZ Air for their flights. So, for those that don't use EZ Air, most likely you would not be impacted by this computer error.
2) It sounds like the payment of the EZ Air was not made when final payment was made which is what resulted in the cancellation of the booking. They definitely need to fix their bug in their software. My understanding is that when you make final payment, that is supposed to include your cruise fare and EZ Air fare as your cruise fare total includes the EZ Air fare as well, correct? I have never used EZ Air so I am not sure. I always book my own flights.
Now, if others have this happen to them that aren't using EZ Air, then it might be time to start panicking :) Otherwise, those with just normal bookings not using EZ Air should be fine.
Did I miss anything?
Sorry you had to experience this and I would truly be in panic mode if I found that my cruise that I had already paid for got cancelled without me knowing. Sounds like in difficult circumstances, you kept a level head and you should be commended for that. Others might have come on here saying they would never cruise with Princess again and some have done that over much smaller issues. Mistakes happen, especially when computer software is concerned (I am a software developer) as as long as it was fully resolved then you can relax again and look forward to your cruise :)
I tend to agree with you over the EZ Air connection...except for the fact EZ Air tickets don't get ticketed until much later than final payment. My final payment inlcuded the amount for my EZ Air ticket.
They said "system error" which could also mean "human error." While the call center reps are required to confirm your date of birth and and name when you give them your booking confirmation number, who knows if ALL of them actually do that. In other words, a rep could have cancelled my reservation by mistake. Which, if that was the case, my future cruise credit should have gone back to my "bank" which it did not. It was still showing up as assigned to my original booking number.
I'm more frustrated with the fact that I don't now or will never know what REALLY happened. But that is what it is...Yes, I could say I'm never cruising Princess again...but what would that buy me? They did fix it, I ended up with a really great free meal and some extra OBC which means the cost of my cocktails will be covered ;p
End of the day, we all need to check our reservations to confirm they are what they're supposed to be. I'm not obsessively checking mine...given my experience can you blame me? But that will eventually subside and in February I get to go to Hawaii. In the end, it all worked out!
-
Perhaps because the TA is receiving a commission for the booking and is the OP’s “Princess representiive”. The OP should not have needed to spend even a minute talking directly with Princess. That is the TA’s job. If the OP was insulted by the $50 OBC offer and the time it took to resolve this issue then the TA should have found a way to satisfy the OP. IMO a good high volume Princess TA has many options and resources available to satisfy the OP. Many more than the OP does dealing directly with Princess. Also IMO the TA’s failure to effectively do their job has lead to the OP having additional stress and anxiety.
In no uncertain terms do I place ANY blame on my TA. She went ABOVE AND BEYOND to get this fixed. Her rep was unavailable when she initially called Princess and the person she got was quite rude.
Last time I'll say this.....Princess has accepted FULL responsibility for everything.
As I said in a previous post the ONLY reason why I called was because Princess couldn't tell my TA what happened. And that, quite frankly, was unacceptable to me. For myself I needed to know what had happened.
My TA has expressed her dissatisfaction in the OBC. Princess has told her flat out that's all I'm getting.
I'm pretty sure that ANY compensation is directly tied to what I paid for this cruise...which was NEXT TO NOTHING.
I've used the same TA since 1994. And this is an excellent example of WHY I've used them. When this situation occurred they jumped right on it and got it resolved...period. IN NO WAY SHAPE OR FORM did my TA cause me ANY additional stress or dissatisfaction.
My dissatisfaction lies solely with Princess. It was THEIR fault any of this happened in the first place. Continuing to attempt to place any blame on my TA is a waste of time.
I'm sure if this had happened to you, no matter how wonderful your TA is, you would have wanted to know WHY this happened. Trust me, it ain't a pleasant situation to be in. It's super easy to say the way you think it should be handled...but it didn't happen to you...it happened to me...and it could happen to you. And if it does, I'm sure you'll be just as upset, pissed off and disatisfied as I've been. And quite honestly, no amount of OBC or specialty dinning will make you feel any better.
-
I called this afternoon and after explaining why I was calling I was put through to a very nice customer service representative by the name of Kelly. She looked over my account and could see the history of what happened. My booking too was the victim of computer error which she admitted. My airfare should have been charged but when it hadn't by the final due date of yesterday the system cancelled the booking.
We were offered a dinner at the Crown Grill as an apology which I accepted. We're looking forward to having dinner there twice during the week. Do keep an eye on your bookings folks!
So sorry you had to go through all of that. It's just been a mess. I'm happy that Princess fixed it for BOTH of us! When my TA called and said Princess was offering a free specialty diner and asked which restaurant I'd prefer I told her I wanted dinner for THREE in the Crown Grill (my parents are also on the sailing). She asked but they said since my folks weren't impacted that they'd only give it to me. I just figured it doesn't hurt to ask :)
Enjoy your cruise!
-
I received this apology today from Princess on Facebook. I’ve now received $100 OBC and dinner at the Crown Grill. Please note...they’ve admitted this was THEIR fault. Kudos to my TA for all of her hard work and effort in getting this resolved!
We do apologize for your frustrations, Natalie. We were researching your booking, and see that the cancellation was due to a system error. We take full responsibility for what has happened and have been working with your Travel Agent to fully restore your booking. We are happy to report that your booking has been fully restored and as a gesture of goodwill, we have applied an onboard credit to your account. Again, we are so sorry for your frustrating experience and hope that you enjoy your cruise!
Sent from my iPhone using Forums
CAn you book EZ-AIR AFTER cruise is complete?
in Princess Cruises
Posted
You sure can. When my sister made her EZAir reservations for a sailing from NYC to Fort Lauderdale, she stayed in Florida another month. Wasn't a problem booking her return for 30 days after her cruise ended. Enjoy Brazil...it's an amazing country!