We had a guest suite on Explorer of the Seas last July. We never had to check out towels, we enjoyed the suite lounge every evening, breakfast in Chops every morning. The first server in Chops was Sunshine and she was great. Our second morning we had a terrible server who brought us tepid coffee and cold food after 30 minutes. He never returned to ask how everything was, I had asked for cheese to top off my grits and it never melted because it was cold. My husband spoke to our Concierge Frederico about our breakfast and the next morning Sunshine was back, and the coffee was hot and the food warm. I enjoy the perks of suite life and our concierge was awesome. That was a third time in a suite and the only time we've ever had a problem which Federico quickly and quietly solved. Looking forward to our first cruise on OAS in December in a suite.😁😁😁