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whataboutport

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Posts posted by whataboutport

  1. 4 hours ago, Reijo said:

    I just booked a last minute cruise on Equinox.  We ended up with a guarantee balcony and was surprised that almost immediately our room number showed up on our Xpress Pass.  We were assigned room 2144 on deck 12 and it appears that this is is a Concierge Class Stateroom.  I have two questions….what exactly is the Concierge Class/how does it differ from a regular balcony stateroom and is Celebrity still recognizing RCCL Loyalty Status?  I’m showing Elite status but was told they are no longer matching status.  Would appreciate any help.

    Which sailing will you be on? We also booked gty verandah on Equinox for Sept 10. We did not get Concierge, but we did get a fairly decent cabin location. Not immediately, but pretty soon after booking (a couple weeks maybe?). We booked after final payment. CC is supposedly more desirable locations but other than that the other perks are no longer worth it. I almost booked one for priority embark/debark but apparently that is now gone.

     

    You are lucky they did status match right away for you. My cabin mate is also Diamond on RCCL and she had to call to Capt Club to her her status match, even though she linked her loyalty accts on her profile. I've read that sometimes it's automatic, sometimes you have to call.

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  2. On 12/6/2022 at 9:04 AM, the penguins said:

    When doing the math also allow for the other Elite benefits:

    1) internet 90 minutes free each. You can use the minutes whenever you like. (Elite+ get 240 minutes each). A good tip is to share the first 90 and see how you get on. Then for the second 90 you still have the choice of using it as minutes or as a discount on a package by which time there might be a special for the remainder of the cruise. If you prepare all messages "offline" then log on, push send, log off, then read downloaded incoming messages you will be surprised at how long the 90 minutes last. We have never used our 90 x 2 minutes. 

    2) the Elite breakfast also includes mimosas, bloody Mary's and sparkling wine + speciality coffees.

    3) the Elite drinks also includes bottled (actually canned now) water and you can get enough to take you through the next day.

     

    Do you just ask for like 4 bottles of water at 6:55pm? Also what size are the bottles. I drink tons of water in the middle of the night, prob due to all the salty stuff I eat during the day. I can go thru my 40 oz hydroflask at home and sleep drink it empty during the night. 

     

    Last question, does the mini fridge in the rooms only keep already cold items cool, or will it make room temp stuff cold.

  3. I have received my boarding documents, yay! However there is verbage in the paperwork that states: 

    "Remember to print your Xpress Pass and bring it with you in order to board the ship. In the absence of a printed Xpress Pass, additional forms will need to be completed at the Pier."

     

    Then on the website, it says:

    "Your digital boarding passes are ready, get them in the app now

    Using the app will improve your experience, but if you don’t have a smartphone or cannot access the app, print this page and bring it with you to the terminal."

     

    If I have the Xpress pass on my app, why do I need it printed out? And if I have it on my app and not printed out, that inadvertently means I need additional forms? Or is this yet another example of the IT/website messed up again?

     

    Do I need to print out the entire guest ticket booklet or just the one with the bar code? Or none?

  4. We do not have the NA drink package, or any drink package for that matter. My cruise mate will have elite benefits, but we are not tied to only what's available for free during Elite HH. Tell me what are your favorite NA drinks, we prefer mocktails to NA wines or beer. But please share! What should we order? I def want something cute and refreshing in my hand at sailaway/sunset each day.

  5. On 7/25/2023 at 7:40 AM, davekathy said:

    When you first board the ship you can go directly to your stateroom, pick up your SeaPass cards (no medallions like with princess), drop off your carry on(s) if any. You are asked not to stay in your stateroom. Usually they'll announce staterooms are ready around 1:00PM. 

    I haven't sailed Celeb in about a decade, so maybe this changed. When you say "go to your room and pick up the Sea Pass cards" does that mean they have them in your room now? You don't get them at the counter when you check in at the port? How do you get in the room?

  6. 40 minutes ago, wrk2cruise said:

    @killarneylady As it seems you have done everything you should to have these sailing applied and you aren't  getting any response I think it would be appropriate to escalate to the head of the Captains Club program Andrea Shey ashey@celebrity.com

    Thanks for this info. I've had good luck getting timey responses from direct email addresses like this in the past. I'll try for my issue as well.

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  7. On 7/21/2023 at 4:29 PM, cruisestitch said:

    For those who don’t have a drink package, the bloody Mary’s and Bellini’s and sparkling wine are a nice breakfast treat.  
     

     

    And espresso style coffee too correct?

  8. Can anyone help  me figure out how to start checking in for a child on my reservation? I remember when I signed in the first time after booking my cruise it asked if I wanted to link my child's profile too to check in for them. I cannot figure out where to do it in the app.

  9. On 7/17/2023 at 11:36 AM, HiCCCs said:

    Things that make you go...."Hmmmm." I'm no expert on the matter (nor have I ever played one on TV) but that never stops me from offering my two cents worth. I wonder if a weak battery could result in a weak signal? On the final day of our 14-day cruise, my travel buddy's medallion battery died that afternoon before departure. We were told that guest services would change the battery. You know how long the line at guest services was on the final day, right? When we eventually got to the front of the line, they suggested it was a glitch and should eventually start working. 🤣  Look, I get it.  Perhaps not their top priority on the last day of the cruise to be fussing with batteries. But it seems to be the party line response when it comes to medallion problems. "It will correct itself." For sure....when pigs fly. Next time, we'll know to ask for the plastic card as a replacement option.

    I thought the medallions were using RFID technology? No actual battery, similar to a pet microchip? Sounds expensive to have so many batteries, when all they are really doing is replacing a swipe card. With all the cutbacks I find it hard to believe all the medallions have batteries in them. RFID chips are cheap. I used to work for Lululemon. Every single tag on every item in the store had an rfid chip in the tag for inventory purposes.

     

    Anyway, they should have just issued you a new one! Or given you a swipe card for the last night.

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  10. 1 hour ago, kamelia said:

    I just tested this out now, and after a few seconds of the waiting for the "processing" spinning wheel to quit spinning, instead of continuing to wait, I clicked on "Cruise Deals" at the top of the screen which then went directly to the My Account page with all of my upcoming cruises.  I can't tell you if the timing of being able to access it was sheer coincidence or not, I'm just trying to share what has worked for me several times over the past few days.  Hope you're able to get into your online account soon!  🤞

    This kind of worked for me. It did go to the "cruise deals" page and loaded correctly, however when I clicked oto my acct, it was still on mu husband's page, even though I already signed out. 

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