CineGraphic

28 minutes ago, Ryan5645363 said:

Is this normal? Should I kick up a fuss? We are very disappointed

The terms of your booking state that they can change itineraries for any reason.

Every cruise line has this in their terms.

Don't let this keep you from enjoying your cruise!

4 hours ago, zumbaqueen1 said:

ever heard of Praktik Bakery

We are staying at the Praktik Vino this fall

1 hour ago, Lisa353 said:

Last week I was in the app and I had all these people who we don't know, linked to my account.  My partner and I are linked to friends who are coming on our upcoming cruise in October and we asked them if they knew who these people were and they didn't so it was just random people.  Virgin are blaming our TA but our TA says that it wasn't her that added them and we believe her because she is one of our friends.  I would hate to think that some stranger has my private details in their account.

This happens when your agent,or the agency they work for has you booked into a "circle" (group booking) https://www.virginvoyages.com/firstmatesahoy/latestnews/circles-group-bookings

Information = money. That's why I never take a survey unless they pay me.

You can bring 2 bottles of wine onboard when you first embark. Any bottles brought on in other ports will be collected upon re-boarding and delivered to your cabin on the last night of your cruise.

We try to cruise once every 200 days, usually late Feb-early April, and then again in October-November

If Virgin is saying it's your agent's fault, you should be asking your agent why this happened.

Time to talk to your agent, and have them deal with it.

No, but the lines are nowhere nearly as long as those at the MDR on other cruise lines, and they move fairly quickly.

If you booked with a travel agent, call them and see if they can book some dining for you.

5 minutes ago, MisterBill99 said:

The agent is one of their top agencies. They're offering an entry into a contest for a free cruise instead of the Sailor Loot.

You should have been on the Delta flight from ATL to San Juan today.

Sir Richard came on board and gave everyone a free cruise on the Resilient when she starts sailing out of San Juan later this year.

I believe only a certain level of agent gets the extra $100 per booking.

Maybe your agent lost their status.

I've heard probably August

7 minutes ago, Jumping Cruiser said:

And let’s just say… it’s definitely backfired!

Is that why they keep winning so many awards?

5 hours ago, Shrewsbury on Tour said:

I truly hope so…but still not back on website yet

They may consider this sailing to be "at capacity" and not offer it for sale anymore, but it's definitely sailing as planned.

19 minutes ago, CruisingWalter said:

I appreciate all the feedback from those of you who sailed in Australia.  It sounds like the season was marginally successful. 

Let's face it. If they had done well in Australia, they would find a way to go back, but now in San Juan they can sell cabins for $3K instead of $600. They can't give the product away anymore.

They accidentally sent out email claiming this voyage was affected by the changes, but have since sent out a correction. We are sailing as planned!

We'd never sail Princess again after sailing with Virgin. They even offered us special fares for this summer/fall,14 days for $50 per cabin, and we still didn't consider them.

Virgin is vastly superior to Princess in so many ways.

It will be hard to find a cruise line exactly like Virgin, as there are kids on most other lines.

It all depends on what's important to you. Food, service, amenities, itineraries, entertainment, etc.

Have you reached out to your BDM?

44 minutes ago, SteelCityCruiser10 said:

There was no 2-3 minute demonstration for any of us.

This must be something new, as we've always had the brief demo.

1 minute ago, Ocean Boy said:

RCI wins on this issue.

But they lose on so many other, more important points. 🤣

2 minutes ago, ReneeFLL said:

Is this like the old style? I hated standing on deck in a crowd of people and in the sun.

No, you watch a video on your cabin TV and then report to your muster station for a 2-3 minute demonstration on how to put on your life jacket.

Just now, Wildcatllamas said:

I was told on my last cruise by the gentleman at the Future Cruise Credit spot that Sea Blazers would always retain the perks as recognition for their support of VV. Now whether this is true or not, who knows.

Some sort of perks like the extra bar tab yes, but not necessarily DBE.

32 minutes ago, SteelCityCruiser10 said:

Not ideal. We’ll make it work 😏

The rain will be over before you know it.

Enjoy your day!

1 hour ago, Evie555 said:

I am meeting someone at the port who is a member of staff working on Scarlet Lady (Virgin Voyages) . Do you know what time staff disembark and where is one supposed to meet them? Thanks

It's all going to depend on things like the department they're in, seniority, and if they're ending they're contract at disembarkation.