Jadn13

4 minutes ago, Therese S. said:

Never bought Princess gift cards but ready to jump on the offer.  A few stupid questions for everyone please

 

1.  If I purchase $2000 in gift cards can I apply $1000 against my balance due and $1000 against my husbands balance?  Or only allowed to apply against the name of the person who bought them?  Final payment due this October.  

 

2.  Can I use the  $200 in bonus cards (50x4) and purchase onboard credit?  $100 under my booking and $100 under husbands?   Tried to test what would happen purchasing OBC and it only asks for credit card or paypal account, not gift card numbers?

 

3.  If cruise is cancelled by Princess are all amounts refunded?  Original $2000 plus $200 in bounds cards?

 

4.  If cruise is cancelled for a personal reason and covered under Princess insurance are all cards refundable? 

Thank you 

Yes to all 4.

You can call Princess and they will apply  the cards to your account  for OBC.

Gift cards are returned as gift cards but they will all be returned back to the original cards.

14 minutes ago, shel003 said:

Does anyone know if you buy the gift cards with your princess Visa card if you still get 2 points for every $1 spent?  As my statement doesn’t shoe that it was bought through princess (says e-gift card) wasn’t sure if I’d still get the right amount of points.

Yes, I checked my statement from the Mother's Day promotion so I can confirm that you get 2X

On 6/2/2021 at 8:05 PM, Daniel A said:

I have never before received a casino offer but I got my first one yesterday.  How can I determine if the casino offer is better than an existing booking?  My T/A doesn't handle casino offers.

You can call the Princess Casino Team and they can tell you what the offer is exactly and if it includes any extras. 

****Just a note- You need to keep your Gift Cards even after they are applied in case you cancel or change plans those funds will be re applied to the original gift cards.

Label them and put them with your other cruise docs 🙂

8 hours ago, Astro Flyer said:

Based on their FAQs excursion payments are not allowed:

 

“The Princess Cruises Gift Card can be used for most Princess products and services, with the exception of payment towards Land Excursions and eZAir”.

 

Already paid for Shore Excursions with gift cards which aren’t the same as Land excursions. Those would be pre or post cruise as in Alaska tours following a cruise.

9 hours ago, suzyed said:

Wondering the same.  I will know once my transaction goes from pending to posted.

You get double in points. 

2 minutes ago, chubbypiggy said:

If I want to bring them to be used on the cruise, I must get the "regular" cards and not the eCards?

You can use both on the ship, E and Plastic gift cards 

19 minutes ago, suzyed said:

I am going to put the Bonus card amounts toward my April/2022 cruise since those bonus cards expire 5/1/22.
I had wanted to post them now toward my Nov/22 cruise but the rep said they won't be honored because it is after the expiration date.  I thought if I posted them NOW they would be covered since they are not yet expired, but was told "no".

That’s incorrect.

They just need to be applied by that date.. 

I did this last week with my bonus card and didn’t have an issue.

6 hours ago, vjmatty said:

Does anyone with a Princess Visa card know if this would qualify for the usual double points on Princess purchases?

Yes, I double checked my statement to confirm. I purchased $1000 during the Mother’s Day promo and received 2,000 points.  

13 minutes ago, Sunset329 said:

Do you have to buy the gift cards in $500 increments? For example, can I buy a $5,000 card and receive a bonus $500 card? I am a little concerned about sending my agent ten gift cards for final payment.

I don't know the exact answer to the first question but I can tell you that I called Princess and had about 20 gift cards added to my account (From Promos, Gifts and Allstate)

It was a very easy process, I just read the numbers off and they were applied automatically.

Here is what the big red note on top of the board reads....

There are unresolved issues with logging in, staying logged in or logging out of the site.  There is no eta on a fix for this at this time, and we do apologize.

Here's what you can do:

You will need to clear the cruise critic cookie that is stored on your browser.  I have included a link that explains the process for various browsers:

https://www.lifewire.com/clear-cookies-for-one-site-4587347

We hope this helps, and please understand that we are unable to offer help via email on this issue at this time.

4 hours ago, TxShenanigans said:

Well i was able to buy 1k in gift cards (2 x 500).  When i attempted to buy more princess denied the transaction (not my card i checked). Repeated questions wont tell me why one charge went through but not others. Looks like they are onto it. I actually tried 2k at first before the 1k and it wouldn’t let me. O well i still got something out of it. Stinks i cant get more promo gift cards out of it. My final payment is in 2 weeks so the timing would have been perfect. 

Whomever is traveling with you could purchase them as well. 

I just used my cards and bonus to pay for excursions  for a TA cruise and British Isles.  Easy  money if you have upcoming excursions to pay for and you’ll get 10% back if you are elite. 
lots of savings$$$ 💰💰

2 hours ago, MissP22 said:

We're leaning towards a HAL cruise for our next trip and from the looks of it the value just might be an advantage over Princess. 

Does HAL have anything like the medallion for their cabin door entry system? (Just curious) 

No, HAL sill uses the ship card. It is a lovely line and has some good points over Princess. 

10 minutes ago, donaldsc said:

What will you do with the gift cards when Princess decides to change the rules and and not honor the gift cards that you have paid good money for.  Note all the recent posts on how they have taken away perks that used to be included in your fare.  Maybe you didn't actually specifically pay for the discontinued perks in cash but you can be sure that you paid for them in your cruise cost.

 

DON

Apply them to your ship board account.

I ordered some in the Mother's Day Promotion and  used them for excursions. It took just minutes to apply them to my ship board account for 3 Europe cruises, next year.  Saved $100 and now an extra 10% off, used my Princess Credit Card and earned points for what I spent. WIN WIN! 

It's unlikely that they will not honor gift cards even in the future unless they fold. 

16 minutes ago, MissP22 said:

Confusing. 

https://www.princess.com/downloads/pdf/cc/captains-circle-loyalty-benefits.pdf
 

this is the page I am directed to once logged in, it’s not listed

1 hour ago, PescadoAmarillo said:

We have applied FCCs to several upcoming cruises. These FCCs started out as FCDs, which would have fulfilled the deposit requirement plus brought some additional OBC. Except now, because they’re FCCs, it required the intervention of Customer Relations (after being told several times by Princess agents that was not possible and begging to have them transfer me to Customer Relations). Those were some long and involved phone calls, and I was glad when they were over and everything was in place. Meanwhile, I sent in the information required to get our CCL OBCs applied to our bookings. 
 

Time passed, and the fare on these bookings dropped. It is before final payment so I phoned Princess to get them re-fared. Oh no no no.  This again involved being transferred to Customer Relations, but, after an hour on hold, someone came back online, took my contact info, and said they’d call me the next day. Yesterday was the next day, and though I didn’t get a call back, I did receive new booking confirmations with the new fares. All was well…I thought. I first realized that our CCL OBCs had been removed from all the bookings. That was one (easy) phone call to get fixed, and I was told that is a known issue with re-fares.
 

Then I noticed all the OBCs associated with the original FCDs had also been removed. That started a 2 hour 20 minute phone call to Princess, most of which was spent on hold with Customer Relations to get the OBC applied again. I never received an acknowledgement nor apology for what I was required to go through, just a statement that they were being bombarded this week. 
 

I know these prices are going to drop again, and I almost hope it’s not enough to warrant any action on my part. It shouldn’t have to be this hard. 

Wow!! It shouldn’t have to be this hard, you are right. 

It seems for many of us getting credits sorted has turned into a part time job. 
 

8 minutes ago, mollygirl said:

Thanks.  Mine only shows promotional credit when I look at the payment details ($100 each).  This is a casino cruise booked with my friend’s offer for a free balcony.  I may not get it for that reason.  

I received it on all my Casino cruises (Comped) for Princess, I have only been denied by Holland America. 

Just now, mollygirl said:

One more question- Where did it show up?  Did you also get an email confirming it?

I didn’t get an email but if you look under payments and scroll all the way down it would be listed in the last box marked Credits

Just now, mollygirl said:

How long after you submitted your request did the OBC show up? 

It ranged from a few hours to a day.

I would submit again if it's been longer than a day. 

The link is the old benefits.

Updated Benefits 
https://www.princess.com/downloads/pdf/cc/captains-circle-loyalty-benefits.pdf

What is the cost for internet?  The discount is half off, is that for all packages?

I can't even find it to add to my booked cruises.

1 minute ago, fluffybunny22 said:

It seems to have changed to 300 days sometime during the shutdown. I keep getting the 300 days message. I'm tracking prices by looking at air for previous departure dates.

I was doing that as well but the flight I was very interested in booking isn't being offered through EZ Air, I didn't realize they only offered up some flights and not all.

7 minutes ago, skynight said:

For RT flights timing is 330 days before the return flight and could vary depending on the airline's rules. If you call Princess from the east coast call exactly at 11am. They open 8am Pacific time.

Thank You.

I'm going to call since I I'm in the 330 window but it doesn't seem to be an option to book.  I'll be on hold when they open 🙂

Thank You!

I'm not sure why it's not showing then. 

EZ Air states 330 days before  departure. I must be missing something.

I'll put in a call to Princess and attempt to sort it out.