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wgeddings

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Posts posted by wgeddings

  1. We went on the Horizon twice as shown in my signature.  Both times, the IMAX had first run movies and the hottest new movies as they came out (meaning the blockbuster tent pole movies).   Prices were $9.95-$13.95 which is about the same or cheaper than land based ones.   No showing was packed but all had 1/3 or more seats filled and I mainly went to afternoon shows.   Thoroughly enjoyed it!   

    • Like 3
  2. On 9/1/2023 at 9:58 AM, JamieLogical said:

    MSC's shoreside customer service definitely leaves a LOT to be desired. I had a sailing booked with them back in 2019 and the pre-cruise customer service issues (including with Voyager's Club status match) drove me to cancel altogether and swear off MSC.

     

    Fast forward to this year when one of my good solo cruise friends persuaded me to give MSC another shot. I just went in with VERY low expectations for the shore-side customer service and avoided dealing with them altogether. Onboard I had a fantastic time and will be sailing with them again this month, in October, and in February. We are even eying a sailing for April or May now as well.

     

    I know the Voyager's Club issue is frustrating. My advice would be to be prepared to just let it go.  I was actually able to get an issue resolved through the email address you listed after returning from my April sailing and having an issue where the cruise I booked onboard where not showing up on my Voyager's Club account. So be persistent, but also be prepared for the worst.

    Be prepared to let it go? 😒.  If only I could but sadly I am not too good at that.   I wish I was and in my head I see the wisdom in your advice but I know it will eat at me.   At least I have several months to “encourage” them to get it straight.   😃.   Last time I only had a few weeks then was onboard the ship where “costumer service” would mysteriously lose thei ability to speak or understand English when it suited them and I was faced with the choice of pressing it and losing relaxation time while they played “we will check and contact your cabin” (and of course did not and the person I dealt with would disappear later).  
     

    I’ve emailed and will wait a week or 2 but I will keep following up.  I will update when something happens though.  
     

     

  3. When we cruised on Divina in 2021, I had an absolutely awful time with what MSC calls "customer service".   I was told many things that were simply not true, received promises that were later denied, had problems with neighbors smoking awful smelling cigars/cigarettes on the balcony that made our cabin stink like a smoking room in an airport while the crew would do nothing about enforcing the "no smoking" rule and the list goes on and on.  I decided I would avoid MSC in the future.  

     

    Here it is 2023 and there is a perfect cruise for us for my wife's spring break 2024 and a great price so I decided maybe it was unfair to judge MSC by the 2021 cruise since it was toward the end of the COVID issues.  We booked it.  ANNDD the problems start back up.  There is no record in the Voyagers Club of us taking the 2021 cruise so we did not get points for it.  I tried to call and after 3 attempts of being on hold for more than 30 minutes before giving up, finally took advice I saw here and made a point to call first thing in the morning.  I actually go through to a person (Chris).  He seemed helpful and said he would have it added and update the Voyagers Club information.  I was happy because despite the inability to get through the other times, at least someone was being helpful.  He said it would be updated in a couple of days.  Now, 2 weeks later and nothing has changed so I called back (again first thing in the morning) and got through to someone again.  This person told me that they cannot change or affect the Voyagers Club so she had no idea why Chris would tell me that he could or did take care of it.  She gave me an e-mail address and said the only way to resolve any issue with the Voyagers Club is by sending an e-mail to mscvoyagersclub@msccruisesusa.com.  I have done so.   I did that before in 2021 and it lead to absolutely no help and my outlook now is not very good but I will let everyone know if MSC has actually changed their ways and is providing customer support.  The lie from Chris is not improving my opinion of MSC.  

     

    In addition, I completed their form for "status match" using my HHonors status.   I did that (3 different times) for the 2021 cruise and they denied every receiving it.  I am anxious to see if they lost this one too.   It is great to have a status match program like they have but it is far less great if it doesn't work.   I have read many other gripes about MSC and their "customer service" and it is shame because the Divina was a beautiful ship.  

     

    Let's see if MSC has improved since COVID. 

    • Like 2
  4. I asked as part of another thread but got no responses so I thought I would start it as a topic.  How much is it for a Coke (or Pepsi or whatever) on board?  A single one.  Non-Yacht club, no beverage package.   Trying to figure out if the $126 for a 7 night cruise is as outrageous as it sounds.   Not interested in alcoholic beverages, coffee or anything else other than getting a soda.  

  5. I know that AARP and Allstate Rewards had discounted gift cards for Carnival, RCCL and Princess.  Does anyone have discounted gift cards for MSC?

     

    I know Allstate Rewards is going away and all the other things with what gifts cards are for other cruise lines but please limit comments to only if someone knows where you can get discounted MSC gift cards and not get into the collateral other issues.  Thanks!

  6. How much is a soda?  Trying to decide whether it is worth it for the non-alcoholic beverage package. 

     

    Also, on Carnival you can bring a 12-pack per person of canned soda.   Does MSC allow any soda to be brought on board?

  7. 17 hours ago, mantle said:

    Will be driving and staying at Sleep Inn, West Ashely - 1524 Savannah Hwy 17

    Have arrival time of 9:30 - 10 

     

    Thanks for offer of directions 

     

     

    Directions would be as I mentioned.  Follow directions on the website I linked on the night before to look for closed roads and such. Traffic will be light in the port area the night before so you can get a good idea of exactly what to do Monday morning.  Looks like you will be about 5.8 miles from the port and with light traffic allow about 15 minutes. For Monday morning, allow at least 30 minutes.  
     

    if you get in early enough Sunday, I encourage you to go to Patriots Point where you can walk though several navy ships.  Good way to stretch your legs after a long ride.  If you don’t like navy ships or lots of walking, head down to the old slave market downtown. There are horse-drawn carriage tours that are great.  There is also a great museum and aquarium available, again depending on how time you have and what interests you.  
     

    if you do not plan to get in too early, be sure to get great food.  My favorite downtown is Hyman’s Seafood.  About 2 miles from the port and right next to the old slave market their food is outrageously good and very reasonably priced.  The gator sausage appetizer is great.  There is a place beside Charleston called Shem Creek (in Mount Pleasant so about 10-15 minutes from the Port) that is known for irs seafood. Almost every restaurant in Shem Creek is great but my favorite is Red’s Icehouse.  My favorite place in Mount Pleasant is Page’s Okra Grill.  Great seafood and other things.  The have won tons of awards and if some of your group want non-seafood while others want seafood, this is a great place.  
     

    I hope that is some help.  Enjoy the cruise.  I really like the Sunshine so I know you’ll have a good time.  PS, watch for speed traps on I-95 in SC and when in Charleston!  While in Charleston, expect to go the wrong way on a one-way street at least once. 🙂. When you get back, you might want to post your turn by turn directions and others can see if that helps or if their trip to the port will be by a different route. 
     

    Tommy

  8. On 8/5/2023 at 2:17 PM, mantle said:

    Wgeddings - thanks for detailed explanation - very helpful - have one question

     

    You mentioned " the port does not open for parking all that early and there is quickly a long line of cars waiting to get in."

    I have 9:30-10 arrival time.

    I believe the entrance is at intersection of Concord and Lauren Streets

    Generally where does the line star"

    along Lauren Street? 

    or

    does line go up Concord Street

     

    I was planning on coming down Washington St and making left on Lauren - is that OK or should I come down Concord St

     

     

    I wish I could give more precise helpful directions but I would end up causing more harm than help.  There are condo/apartments under construction in that area so traffic is frequently re-routed.   I could give you great directions (assuming I knew great directions) and when you go, a street here or there could be closed and I would end up messing you up.   

     

    If you are coming in a day early (which I highly recommend and, unless it is somewhere like Charleston to me which is only about 1.5 hours away, I always do) when you get into town, drive to the port and see.   If you are flying in, since your tag mentions you are from Delaware, you would not be driving but then you would also not be asking about the route to take so I have assumed you are driving.  If that's wrong, let me know.  

     

    Hotel prices in Charleston can vary wildly.   It is less expensive to stay further out in the city but then you have the cost/issue of coming into the city for the best food and sites.  Tell me where you plan to stay, confirm if you are driving, and I will try to give you some more specific tips.  

  9. We are booked on an inside cabin on Carnival Magic (cabin 9312) and it is located beneath the Lido Deck "Beach Pool".  I am worried it might be really noisy or that the bands and other noise from deck parties will make it noisy.   Does anyone have experience with cabins on the deck right below Lido deck, especially below the open areas?

     

    Thanks

     

  10. We live near Charleston and have cruised out of there a few times so I will try to answer.   There is the parking lot and there is the pedestrian path.   The pedestrian path is where you see people walking from the port down a causeway into Charleston.  That is the people who are going for a cab or rideshare.  It is a bit of a walk but since non-port vehicles are not allowed near the embark/debark building, it is what it is.   If you wanted to take the pedestrian path and walk to your car parked at the port, it is possible but a bit of a longer walk.  

     

    The alternative to the pedestrian path is a shuttle/bus that will take you to the parking area inside the port.  There is often a sizable line at debarkation but it does move pretty quickly and given the oppressive heat/humidity we have in South Carolina, a long walk after a restful cruise is not an option I would take so I always wait for the shuttle.   The shuttle takes you to a building sort of in the middle of the parking area and it is a short walk to the cars (mostly).  

     

    Parking at the port can be confusing.  There are signs but, as with most places, the signs are not overly clear.   Here is a link with more information - https://www.cruisecritic.com/articles/charleston-cruise-port-parking-address-amenity-info.  The entry into the parking area is not where you think so unless you follow the directions, you are likely to have to double back.  The cost is $21 per day (as of 8-1-23).  It is secured and patrolled.   Vehicles with a valid handicap placard or license plate are free.  Credit cards, debit cards, or money orders are accepted but note that cash is NOT accepted.   There may be other areas to park nearby but parking is always a problem in downtown Charleston and seldom cheaper so for me (who is very cheap) I park in the secured parking for the port as the best option.  

     

    Getting from your car to the ship will sometimes be a challenge but it is not as hard as it sounds.  Things change so I can only speak to how it was last year when we cruised.  We parked and there was a guy with a little shuttle bus who picked us up and took us to the embarkation building (NOT the same as debarking).  There we checked in, left out luggage, etc. and then boarded another larger shuttle bus that took us to another building were we went through security and eventually boarded the ship.  That was the same building you go through at debarkation.  The embarkation building where we checked in was mostly temporary type buildings (think old mobile classrooms) but clean and most people were nice.  The shuttle bus driver from embarkation building to the building where we board the ship was not nice or helpful but of course had a tip jar.  The security people were decidedly unfriendly in my opinion but I may just have encountered some people in a bad mood.  Try not to let them ruin your time.  

     

    Suggestions and thoughts - the port does not open for parking all that early and there is quickly a long line of cars waiting to get in.  If you have one of the first boarding times, you may want to either arrive really early to avoid the line or arrive a little late to avoid the line that will have built up waiting for the port gates to open.  When disembarking, there will be guys with luggage carts offering to help you but that is just to help you get the luggage to the shuttle bus (not from the shuttle to your car) so keep in mind you will be tipping them for a pretty short trip distance wise.  Traffic is sparse leaving so don't let the traffic when you are getting in make you think it will be bad leaving.  At the best of times, traffic in Charleston is confusing and you should plan on at least once going the wrong way down a one way street since it is inevitable.  Don't panic.  

     

    Overall, stay calm and be prepared to follow instructions and you will have an easy time.  Stress too much ahead of time, which is easy to do trying to figure out Google Maps, will make things worse.  You will probably think "they should mark this better" or similar but remember that the City of Charleston dislikes the cruise port and is closing it soon so they can build more condos and shops so making things easier for cruisers is not something they are interested in.  The Carnival workers there do care and will try to do their best.  

     

    As for Charleston itself, this is a port where you should definitely arrive a day or so ahead of time or plan to stay a day or two after the cruise.  There is so much to do and see and i find it a challenge to find a bad meal in Charleston.  The restaurants are all terrific (including my favorite place - Hyman's- right downtown).   

     

    I'll watch in case there are any other questions but please keep in mind that the directions on that site I linked are far better directions than I can give so asking about specific street names will likely not be helpful. 

     

  11. On 6/15/2022 at 3:41 AM, BoozinCroozin said:

    Just curious because another poster stated it in another thread: how many times did you wait at any food venue for 45 minutes or more on the Sunrise? They stated they waited 45 minutes or more for food at every meal including MDR.

    Sorry I did not respond sooner and hope it is not too late.  First, we were on the SunSHINE, not the SunRISE and they are very different ships.  i will assume you meant the SunSHINE out of Charleston. 

     

    To answer your question, we never had to wait more than 10 minutes at anything other than peak demand times.  MDR never a wait and buffet no waits.  Pizza, deli and Mongolian Wok wait would depend on exactly when you went and sometimes there was a line, sometimes not.  But those are always busy on every cruise I have been on at peak times.  Pasta bar, Guys Bugers, and the Taco/Burrito places were all pretty quick.  

    • Like 1
  12. On 6/12/2022 at 12:40 PM, surfergirl15 said:

    Just got off Carnival Liberty and everything was good except the noisy neighbors who seemed to think they were the only ones on the ship.  They were up and making noise smoking and partying until at least 3 am.  Called security 2nd night on ship at around 2 am and asked them to ask the neighbors to please be courteous and pipe down so we could sleep.  Security knocked on their door and they did not answer and were very quiet.  No sound came from their room at that time but as soon as security left they started up again.  3rd night on ship they started up again and at 2 am and I asked through the wall for them to please quiet down and they did not.  At 3 am I heard one of them go on their balcony apparently to smoke some weed so I went onto our balcony and asked them to please keep it down or I would call security and the guy said ok.  At 3:15 they were still partying loudly so I called security and I met the guard in the hallway.  I told him which room the noise was coming from and he asked me to go back inside my room which I did.  Heard him knock on their door and someone answer and there was no more noise that night. The last night same thing but I didn't call security because after all it was the last night and I wouldn't have to put up with their behavior again.

     

    Please be mindful and courteous to your neighbors as most cruisers are.  It is no fun trying to wake up at 7 am on 3 or 4 hours sleep.

     

    Same thing happened to us on Liberty with a balcony except our room stank of the smoke no matter what we did.  It made me furious you could call security directly and have to call “guest services” (who are almost always the opposite of helpful). GS seldom answers the phone and when they do and contact security, by the time security gets there, the smokers have gone back in.  We asked GS to give us at least a way to contact security quickly but of course that is not allowed.  Instead they put a reminder letter under everyone’s door 2-3 cabins to either side of the smokers because GS did not want to single out the partners and smokers.  
     

     

    on embarkation day, they were on the balcony smoking up a storm and I reported it to 3 crew, our cabin steward AND an officer who each said they would take of it.  The next day when I went to GS because they would not answer their phone, they had the nerve to say I should have reported it earlier.  Said there was no record of any of 5 actually doing what they said and implied it was MY fault.  
     

    Carnival is not at fault for idiots who will not follow the rules but they ARE responsible for failing to take action and for lying about things.  

    • Like 8
  13. A rideshare (or friend dropping you off) uses a different entrance.  They drop you at the first building so cuts out the shuttle/walk from the parking lot.  You still have the other stages and a shuttle from check-in to security/boarding area.  
     

    ‘Coming back, you can avoid the shuttle from security to parking lot but it is still quite a walk to get to an exit where you can meet a rideshare.  

  14. 23 hours ago, mz-s said:

     

    I believe they will issue you a new gift card with your refund on it. They can't reload a gift card that has been zeroed out. I think the check-out paperwork used to mention that. Of course now that the ship is mostly paperless I have no idea where that is documented anymore - probably Carnival's FAQ page, but I don't know how they expect guests to know it.

     

    I have noticed the first night of a Charleston cruise to have a lot of movement. I guess sailing against the gulfstream is part of it but I'm not really sure.

    You might be right about it being a little rough going against the gulfstream.  At least that makes sense to me.  I was not complaining about it because it was not a problem but just wanted others to be aware and not to worry that the whole trip would be like that.  

     

    Also, I got a call from someone at Carnival who confirmed that they cannot just reload a gift card.  Sebastian was full of bull although the customer service rep made it sound at first like it was my fault for not knowing that and correcting Sebastian.  She was nice though.  Their system showed that a new gift card was issued to me and e-mailed to me but I did not receive it.  So yet another fun thing with Carnival's guest services and she said she would try to run it down and have them re-issue.  She has been helpful. 

  15. 23 hours ago, mz-s said:

     

    Carnival has dimensions on their site about size restrictions for carry-ons. They have to fit in the X-ray machines or you will have to check the bag.

     

    The shuttles to the port during embarkation do not have luggage storage.

     

    Usually the shuttles aren't slammed full (they have enough of them so the shuttles aren't a choke point) so you can keep your carry-on in the seat beside you.

    This had nothing to do with size restrictions.  I stand by my caution about making sure the porters do not grab your carry on. 

  16. As promised, more details.  

     

    Rough - we have been on cruises most of the year and normally the roughest is around Thanksgiving.  However, the first day or so of this cruise was rougher than normal.  None of our group got seasick but you felt the boat swaying a lot.  It smoothed out later in the week and some might have been due to weather Mon/Tues but people usually ask how calm or rough it was.  I STRONGLY recommend that everyone go to Walgreens, CVS or Walmart and get a pair of SeaBands.  SeaBands are like wristbands with half a marble on them that press on a pressure point on your wrist.  I did not believe they would work but they really did for me and my family.  

     

    Guest Services - and I use that term loosely because customer service is NOT good.  There was usually a long line for this so I try to avoid it but most of the time that is impossible.  From our April cruise, we had problems I will not go into here and as a result Carnival gave me, wife and daughter each a $50 OBC for our next cruise.  I told them thank you but I wanted something in writing.  "Oh, it is on your VIFP account so it will automatically be applied.".   I said "no offense but I have seldom had anything you tell me be the truth so please put it in writing."   They did.  Of course, on this cruise, it was not on any of our accounts.  So I had to go to "Guest Services" and wait in the line.  Of course their response was that there was no such credit and they have no record of it anyway.  BAM - here is the e-mail with the person's name and info and proof it should be there.  He seemed so disappointed that he might have to do something so resorted to "I will check on it and we will let you know."   I also e-mailed the customer service rep who sent me the e-mail about being sure it was on my account.  The next morning, bright and early, Guest Services called the cabin to wake us up to say that it was applied.  Then they waited a few minutes for us to go back to sleep to call again and ask if we wanted it applied.  We said yes, and went back to bed.  A few minutes later, they called a third time to let us know that it was applied.  Then later in the day left messages on the phone that it was applied.  Somehow, even correcting their errors managed to become even more annoying!

     

    "FREE" Drink on last night - As gold members, we were supposed to get a free drink the last night of the cruise.   We ordered from a lady at the Lobby Bar but we could not understand her due to her very heavy Russian accent, the loud music and her mask.  She kept putting in the information wrong and trying to tell us something but we could not understand her.  She realized it was supposed to be free so kept re-entering it.  Finally she just said she would take care of it later and made the drinks and we thanked her.  Next morning, as we were preparing to disembark, I looked at our bill and sure enough, we were charged for those 2 drinks.  So I had to go back to guest services and wait.  Again.  This time a guy named Sebastian tried to help.  It only took him 3 tries to understand were supposed to get those free and several minutes of looking at the bill to try to come up with why that was incorrect until he finally agreed and removed the charges.  He printed a new bill showing that I was to receive $37.08.  Then he tried to give me that in cash.  So it was another good wait while he kept trying to enter something over and over again.  Then he finally said "Oh, it was part of your gift card.".   I had used a $500 gift card to pay the other charges which totaled $462.92.  Reasonable thought and he said that the $37.08 was going to remain on my gift card.  I asked him to check to verify it and he said that they cannot but he assured me it was there.  Yeah, right.  Got home and checked the gift card balance and it was $0.00.   So I have contacted Carnival about that and we will see.  Bottom line, if someone from Carnival tells you anything, get proof and it is safe to assume it is not true.  Yeah, sour attitude and sorry if that offends everyone but they seem to do something like this every cruise.  

     

    Nassau, Bahamas and Half-Moon Cay - Those were our two stops.  I think every cruise I have been on for the last 6 has stopped at Nassau so I did not get off the boat nor did my wife.  My daughter and her friend walked to the straw market and around town a little since the friend had not been there before.  We did no excursions.   At Half-Moon Cay, my wife, daughter and friend all got off the boat and said the water was fabulous.  It was good as usual.  Nothing really to report other than the water was always a great temperature and of course beautiful. 

     

    Noise - This time we had 2 4J cabins.  Those are outside cabins with obstructed views on Deck 3 that are billed at about the inside rate.  We could see out of our windows and see the bottom of the lifeboats (or "survival craft" as they are now called).   There was a walkway outside the window too but I was pretty happy because you had a good enough view.  Then I learned why they were cheaper.  Boy was it loud!  Crew working on things sounded like they were in the cabin with us.  People walking on the walkway or the walkway above sounded like stampeding elephants.  In Nassau, they were conducting a life boat drill for the crew so we were awakened nice and early by what sounded like a group of people kicking buckets against our window (no idea what it really was but I think it was crew getting the lifeboats ready on Deck 4).  I am NOT complaining, because no one said it would be quiet, I am just saying that I will think long and hard before getting another cabin like this.  That combined with the fact that the cruise director made announcements every 2 second (okay, not really but it felt like that) which came right into the cabin through the speakers outside the cabin meant lots of noise.  I do not know it was speakers in the hallway or on the walkway that made all announcements so loud but one or the other did.  

     

    Havana Bar - In April we were on the Liberty.  I figured out the difference with the Sunshine and the Liberty and similar ships.  On Liberty, at the back of the boat, through the buffet, is another pool and the seafood shack and Pizza Pirate are located there. Other boats are similar.  On Sunshine, they removed that pool and enclosed that area.  Now that area on the Sunshine houses the Havana Bar and JiJi Asian restaurant and Cucino de Capitano.   The Havana Bar was a nice uncrowded area to eat or drink or watch the waves.  The 2 restaurants were great and I ate at the Mongolian Wok (which is the JiJi Asian place for lunch) everyday.  The Cucino de Capitano is closed for dinner but has a pasta bar for lunch (you fill out a piece of paper and they cook your pasta for you).  

     

    Overall - I really liked the Sunshine and would definitely sail on her again.  I did not like the port of Charleston but I liked how much closer it was.  I did not like the noise in our cabin but otherwise it was a good cabin.  The food was above average and our cabin steward (Henry) and our MDR servers were terrific.  Guest services were a nightmare as usual.  Casino was okay but people determined to see if they could smoke an entire pack of cigarettes in 15 min or less remained annoying.  Bartenders remain a bad part since there are too few of them and thus they get very surly.  

     

    Your cruise might be different but these are my opinions.  Happy Cruising!

     

    Tommy

     

    • Like 3
  17. 52 minutes ago, l2f said:

     

    Is this always the case or this driver on this day didn't have the motivation to stow check bags?

     

    We are going to take our first cruise from Charleston, and since we are driving to port, were considering 1 large suitcase as our carryon.  I would imagine the standard airline carryon bag is quite the struggle to sit on anyone's lap.  Let alone a larger one.

    My gut feeling is it was probably just that particular driver.  The later driver was not rude, but not nice, and also had a tip basket but did not harp on it.  

  18. More details to come but I wanted to clarify about the port (esp a 9:30 check in).  First, you have to keep in mind Charleston does NOT like having the port (yes some do but those with power do not).  As you get to the port it is easy to see why.  There is tons of construction happening all around it.  Then there is huge parking lot and lots of prime real estate begging for offices, restaurants and condos.  Cruising brings in $$ but not compared to the offices, restaurants and condos.   Tourism is not lacking in Charleston anyway so losing cruise tourism is not likely to matter to anyone except those of us who want to cruise out of there.  Port personnel want to keep it open.  Anyway, you have to keep in mind that “they” do not want to encourage cruising so making the port difficult is preferable to “them”.  
     

    Embarkation you have to enter the parking lot through a curving path.  Although the information says they check to be sure all passengers in the vehicle have valid boarding passes, no one checked.  Then you reach tellers who take payment for your parking (check port of Charleston website for current rates and note handicap parking is free). You then get to a porter area where they take your luggage.  Fast and efficient enough but be careful that they do not take your carry-on by mistake.  In 2019 a porter told me he had to take my bag with sodas in it and then the sodas were confiscated because I did not “carry them on”.  You are welcome to tip these porters but be aware none of these will be putting your luggage on the ship or delivering it to your stateroom so tip or no tip has no impact on your luggage.  
     

    After the porters you are directed where to park.  Then you can walk to the first staging area or catch a shuttle. The first staging area is part warehouse, part tent.  Here the usual cattle queue with multiple check-in points.  Moved reasonably well.  We used VeriFly and everything was smooth.    From there we proceeded to another building, like a temporary classroom.  Here we were chevked in again and had our pictures taken. Went smooth enough and then we exited that building to board a shuttle to the ship.  The driver watched with disinterest as I struggled to board with my carry-on and his comment was only that I needed to keep it on my lap.  The entire ride to the ship (no walking allowed because you have to exit the secure area and then re-enter for the ship) the driver gave a spiel about he needed tips (and I refrained that the best tip was be nicer to passengers).  
     

    Then you proceed to another building where you have to go through security.  I had sodas in my bag in the carton but the X-ray tech insisted I had to go have a very rude woman “inspect” my sodas.  While doing that, she noticed my power bar (that I have taken on 6 cruises in the last 9 months) and decided it was not allowed.  She was quite rude about.  Then we walk a little further, up a flight of stairs, and your boarding pass is scanned to let you proceed to the ship (which means walking up several ramps).  
     

    Disenbarking was bad.  First, the cruise director had announced it would be a “silent disembark”.  Meaning there would not be announcement so we were all to watch channel 14 for when we could leave.  Normally we carry everything off but decided to check most of our luggage so we would not have to wrestle it onto shuttles.  Turns out luggage pickup was right as you get off the ship so we still had to roll the luggage but at least they had porters this time to load/unload the shuttles.  Many people opted to skip the shuttles and walk but I don’t recommend it.  Why was it a “silent disembak” you may ask.  Because all the folks in the condos can tolerate the construction noise but not the sound of a ships speakers apparently.  
     

    We left our room at 8:30 and got to our car at 9:45 (admittedly I had to stop at guest services due to yet another guest service blunder I’ll explain later.  As we exited the parking lot, no new cars were being allowed in and there was a huge crowd waiting.  If someone got something to check-in at 9:30, that is NOT going to happen.  New cars are not allowed to enter until the cars there have left. I believe they do not let anyone into the parking lot until close to 11:00 and right at 11:00 I imagine the mob descending on the facilities will cause quite a backup.  
     

    For those considering parking off site, check Lyft and Uber to see what the ride will be back and forth.  When I checked, rideshares were quite high.  

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