TinkBellaMom

Just off the Oasis.  

I would often ask for all the veggies available for supper, or a 

larger garden salad for dinner, in place of an entree.  Often times we have a late lunch and are not super hungry at dinner. We didn’t ask on this cruise because of the disclaimer .
On this trip we tried a few of the new selections and most were very good, however they were only lukewarm.  I’m wondering if the kitchen is making dinner plates ahead of time to speed things along and the food is not arriving hot.  Our waiters were top notch, so it was not their fault.

On 9/30/2022 at 6:56 PM, seapad said:

There's no testing requirements at all for Rome or any of the ports in Spain. In fact, cruises that go out from Rome or Spain do not require proctored tests, just self-test is fine. Hence I'm wondering the logic. 
If RCL is concerned about too far-away proximity from land (which I'd understand), but then why would they allow self test for Panama cruises? Doe not seem to be consistent to me. 

I don’t understand either.  We are fully vaxed and boosted.  Leaving from Spain on a 12 day TA and have to have a proctored test.  It isn’t logical.

If you are on the previous cruise doing a b2b no test.🤷🏼‍♀️

20 hours ago, aubreyc1988 said:

Of course I would be sailing Sept 4th haha 

We leave on the 3rd.  I wish they just made it the 1st of the month.  Many of our test sites have closed down, but did manage to get an appointment.

oh well, maybe this will be the last time for us to test🤞

Could you possibly recommend an excursion to a winery, with tastings and a tour?  Perfect if there were a few stops of interest on the way there or back.

TIA

Deb

We have used Woodwind Snorkeling several times and they are top notch.  It is a catamaran and the crew is excellent.  They carry, on board, mask with Rx in them if you need glasses.  Great for those who need glasses.

Our last trip we saw sea turtles and barracuda.  Crew- guest ratio is great and they prepare a wonderful lunch for you, on the trip back, plus some island drinks.

We have used the Voom surf and stream on both our Meds.  We also have elderly parents.  We have used FaceTime and WhatsApp on both.  It can be a tough at times, but we managed.  We found it best outside on balcony or outside deck.  Our cabin was hit or miss.

The mystery continues, it is working now, wish I knew what I did to fix it.

🤞.  I was talking trash to it, maybe that did it.

I have an IPad mini 5, my version is 15.4.1.  I have cleared history, I cleared the cache for Cruisecritic in Safari and did a hard shutdown/restart.  Don’t know what is going on.

I am using an I pad.  I can’t access the RCCL forum.  It’s so frustrating.

We will have 4 nights in Barcelona in Oct. before a TA.  We love to try local food when we visit a country.

Could anyone recommend a tour to visit eateries?  We are interested in Tapas and Paella and wine or cocktails common to Spain.

I have seen positive reviews of James Bick’s tours, Devour.  Any info would be great!

Very interested in some advice also.  Ours is a TA in Oct from Tarragonia.

we will arrive in Barcelona 5 days before.

Wow, we had a problem with our FCC also.  Ours was associated with the TA and a group booking.  It was around and around but finally resolved.

I learned a lesson, we will just take a refund next time.  The extra 25% was just not worth the aggravation.  Good Luck!

On 3/14/2022 at 11:06 AM, SRF said:

 

NP, it happens.

 

If we sail together, you owe me a drink. 😄

You got it!

On 3/10/2022 at 9:40 AM, SRF said:

It seems the itineraries were CHANGED.  The ship still sailed.

 

Itineraries are not guaranteed.

 

So you DID cancel the cruises, and are subject to the rules based on your cancelling the cruise.

I am very sorry SRF for the comments I made.  I’m afraid I thought these comments were aimed at me, the OP, and I jumped the gun.

6 minutes ago, Cel_cruise said:

@TinkBellaMomSo happy you were able to get to a resolution!!

 

I think that @SRFwas responding to @cubletwith the indication of fault. 

Oops.  I can’t edit now.  
I will apologize.

On 3/10/2022 at 9:40 AM, SRF said:

It seems the itineraries were CHANGED.  The ship still sailed.

 

Itineraries are not guaranteed.

 

So you DID cancel the cruises, and are subject to the rules based on your cancelling the cruise.

It’s not necessary to accuse me of lying SRF.
Im not sure where you got your info but you are wrong.  The sailings of several ships were cancelled for a short period of time, due to a Covid outbreak amongst crew members.  Itinerary changes don’t matter to us, it was all about sailing on the Jewel.  We love that ship.

E- mail from Royal:
 

Dear Guest, As a result of the ongoing COVID-related circumstances, we are cancelling  Jewel of the Seas’  sailings from January 9, 2022 – February 12, 2022. Unfortunately, this means your January 29th, 2022 sailing has been cancelled. We know how much time and effort go into planning your vacation, and we’re sorry for the impact to your plans. We do hope you will take advantage of the options below and find another sailing to join us on.

On 2/25/2022 at 9:22 AM, Sunshine3601 said:

You cannot use fcc for royal up, so that would not have worked anyway.

Call c&a and ask if you can apply your fcc to your odyssey sailing then get cash back from what you paid with your credit card.  

Thank you for the suggestion!  C&A was very helpful, they reached out to our TA and they are issuing a credit to our credit card. 👍

23 hours ago, Sunshine3601 said:

You cannot use fcc for royal up, so that would not have worked anyway.

Call c&a and ask if you can apply your fcc to your odyssey sailing then get cash back from what you paid with your credit card.  

I didn’t think to ask to apply to Odyssey sailing and get my money returned to my credit card.  I’ll try that.  Thank you!

Thank you!

Yes, I was told we could gift a family member, wink wink.  He said whatever you can personally work out is your business.  At this point we are hoping to find a solution with Royal.

On 2/13/2022 at 6:53 AM, Mrs f. said:

We stayed at Jazz Hotel, which I would absolutely  do again. Walked out of terminal to taxi ramp. Longish line but moved very quickly. There were workers directing  people to lined up cabs. We were asked how many people we were.....directed to cab. Great driver.  No issues.

We are staying at Jazz in Oct , 4 days before a transatlantic on Jewel of the Seas.  Would you remember what a cab cost from airport?

16 hours ago, RosieRoo said:

I’m sorry you haven’t had any luck. After having multiple cruises cancelled during the pandemic there was no way I wanted any more FCC. I called C&A the day after they cancelled the Jewel and had the money moved. It wasn’t easy, but I was determined.  I’m not sure where to tell you to try if you already tried C&A.  They were super helpful when I called them. Is this the number you called (800) 526-9723?

Yes that is the number I used.☹️I may take another crack at it today.  What’s the worst that could happen?  They keep my money?😊

side note, we tried for a Royal Up on Odyssey.  Our luggage tags became available today.  So they didn’t except our bid.  If I knew what I know now I might have bid higher.  Trying to look at the bright side, we are healthy enough to travel.

16 hours ago, PTC DAWG said:

Did you get a % bump on the FCC'S?  If so, you took a big gamble and lost....I would do my best to find a way to use some of the FCC monies..upgrade in cabin, etc...

I see that I did gamble.  When I originally decided to take it as our Odyssey cruise was a splurge, as balcony rooms were a little pricey, I was planning on applying the FCC to offset the price.  Then it didn’t come thru in time.

I admit I blew it!  We had used previous FCCs very easily.  I even asked if they would take the bonus off and return our actual money, apply it to an acct where we could book excursions or Wi-Fi or Specialty dinners.  They said no.  Lesson learned.

Thank you for the input.  I tried calling customer service and I got cut-off twice, waited a total of 2 hrs. 45 min. on hold.  I was told no exceptions, one woman told me there was no reason to get a supervisor when I asked because the supervisor would give me the same answer.  I tried C&A, he said no exceptions.  I wrote customer service but they have not responded.  I’ve been completely disappointed in the way I’ve been treated.  

I’ll try to make this as short as possible.  We, like many others, had multiple cruises cancelled in recent times.  We are just getting things sorted out.  We have never been on any cruises except Royal, we are Diamond and very close to D+.

We were booked on the Jewel in Jan. and paid in full when it was cancelled.  We ended up with FCC to put towards our Odyssey cruise in 30 days.  However, the final payment came due before the FCC came through.  We have no cruises booked that are not already paid because of past FCC’s.  We have 1 booked, a Baltic in June 2023, but that one falls outside of the sail-by date.  
Royal won’t budge, saying we have to use it or give to a family member.  Period.

Our position is that we have been loyal, never taken our money back in all this time, sometimes leaving thousands on the books.  We have rescheduled all of the cruises and a few extras.  This FCC is a result of Royal canceling a cruise not us.

Not sure if there is something we can do to change things.

Any ideas?