Hello, all.
My daughter is going on a Greek Isles cruise with a friend, they are both 20. They ARE allowed to sail and both be under 21 since the cruise departs from Greece. Online check in is now available for their sailing but the app defaults to US so it won't let them check in since they are both under 21. I am not going with them so I can't check them in myself. We called Royal and were told to check in at the pier in person when they arrive.
1. I asked what arrival time should they use since I usually pick mine during online check in, the guy was not too sure he said probably no later than an hour before the last time slot.
2. Their room is guarantee and has not been assigned as of yet. Since they can't check in, they can't get their SetSail pass to do the barcode trick.
3. When dropping off their luggage at the pier, we were told they should give them their reservation number unless they do have their room number by then.
4. If they don't check in online will their cruise documents still be issued? I've never "not" checked in online as soon as I could so I don't really know.
Has anyone been in this similar situation?