I think reading this that we were short changed. We were never offered any alternatives to the canapés and never offered sparkling wine either. Also, the binoculars and hairdryer that should have been in our cabin were also missing. I couldn’t see the point of the concierge making restaurant bookings etc for us as it was just as easy to do this ourselves, and the concierges didn’t answer their phone anyway. Whenever I wanted to contact them, I ended up queuing at their office. As I say, and expensive mistake that we won’t be repeating!