sergioag

Check-in done for our December 31th sailing and it did include all that you said. Hopefully it will make the whole experience at the pier more enjoyable.

Last December on Allure's Vitality Cafe they were using fresh fruits for the smoothies.

We could make reservations without issues on our Dec 31 sailing.

There was a "30% off" this weekend and it is active until today. I saved about 100 bucks on a refreshment package for 2 people :D

We're booked in the new year cruise and are a bit nervous about it (being that the dry dock is pretty close to it).

No noise problems either with deck 14 last December, room 14177.

Oasis or Allure pre drydock. It used to be in the area above the main lounge. Library reference gives it away. [emoji12]

 

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It was Allure, but just last December (2016). It was on the upper floor of the Concierge Lounge. There is a big table there.

Have taken part in many Chef's Table events on various ships and have never, ever had the pick up/waiting area to be in the Concierge Lounge. It is always one of the other lounges.

No, the Concierge Lounge was the venue for this event. The waiting area was the Library (which is next to it), but we didn't know until they contacted us with the concierge.

Be careful about Chef's Table times listed online...not always what happens in reality on the ship! We recently had a Chef's Table dinner pre-booked on Oasis. All paperwork stated 8 pm, as did online booking spot. Our TV calendar in our room also listed 8 pm. Turned out it was at 6:30 pm, which we discovered at 4:30 that evening by chance. Staff running the dinner were unconcerned that we almost missed it, saying the time on our tv, the time on our pre-paid booking sheet, and the time on online booking were not their concern. Oh and if we had missed it, they would have charged us an additional $25 pp cancellation fee for a prepaid dinner.

 

We were quite surprised at this situation, having done Chef's Table on both Celebrity and Azamara. Their attitude was very " Not our problem. We changed the time a while back."

 

Fortunately, food, drink, and tablemates made up for the beginning of the evening. Three others were very late and 4 missed the dinner. Was not a good start to a " major birthday " celebration for us.

Checking my notes, we had a similar problem. We reserved at 7:30pm, but the TV showed 8:30pm. Being cautious, we went to the Concierge Lounge aiming at 7:30pm. Obviously we couldn't enter. When we called, Guest services was clueless, even saying that we cannot go inside the Concierge Lounge since we are not diamond or staying in a suite. Upon complaining that it was absurd (since we already has a *paid* reservation), we got transferred to the Concierge, who told us exactly where to wait (Library, next to the lounge). After finishing our dinner and getting back to our stateroom, we found an invitation card stating "Please meet at the Library located on Deck 11, Aft at 8:20pm". Guess our invitation arrived too late (specially considering we went out of our room taking in to account the original 7:30pm time).

This was not really an issue and, in the end, we really enjoyed our meal. We will be doing the Chef's Table again by the end of this year :D

Last December on AOTS there was only one time at 7:30pm or so. In any case, we ended up going to our stateroom close to 11pm. It was great a great experience though.

No problems with Voom on the Allure last December, either on our stateroom (deck 14, near the forward elevators) or any public area.

Ship - Allure of the Seas

Deck - 14

Stateroom # - 177

Stateroom Category – C1

Starboard or Port Side - Portside

Quiet Stateroom? Yes, no problems with noise.

Was stateroom a connecting stateroom? No

Balcony View - Good view of Central Park from the front to the back.

Balcony Size? Normal or oversized for class? Normal

Was wind a problem? No

If an aft cabin, was soot a problem? N/A

Any specific problems with this cabin? No

Any other comments? There is a cleaning robot station that is accessed through the balcony of this cabin. The cleaning staff once asked us for access. They were very polite and they caused no problems, but it's something you should note.

We did Chef's Table on the Allure last December on the first night. I wore black pants and a shirt (no tie or jacket) and my GF wore a dress. Rest of the people were like that.

Thank you for the review. How long did dinner take at Samba Grill? Was service of the different meats in a timely manner?

I don't remember exactly, but it was more than 1 hour, but less than 2 hours. The service was timely and our dishes were never left empty for more than a few minutes.

Thank you for the great review !!! We are on the Allure on the 14th of May. Can't wait. Glad you enjoyed the ship.

I'm sure you'll enjoy it! We enjoyed this so much, that we're going back on it for New Year :)

So I'm flying from US to U.K. For my cruise, and we have two layovers only an hour each. I'm terrified they will lose my luggage. Anyone had that happen or not happen in similar situations?

 

Trying to figure out how to pack most of what I need in my carry on but also what to pack in my checked bag.

 

 

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What I've done in similar circumstances is to ask at the gate. After some checking, they've always been able to confirm, though not guarantee , that they have received my bags from the connecting flight.

(This review is also published at: http://www.cruisecritic.com/memberreviews/memberreview.cfm?EntryID=570269 , but this version contains some more details and small corrections)

Let me start by saying that we have never cruised before. I was into the idea of cruising since a few years ago, but my GF never really got into it. She dismissed all my attempts to cruise with different reasons: didn't like the idea of being in a port for just a few hours, didn't like the idea of being a whole week on a ship, didn't have US Visa, etc. I went around each of the reasons: convinced her that a few hours at each port would allow us to get an idea of what could be a vacation at that place (so we could travel there at another opportunity), got the US Visa and, most important, assure her that any Oasis-class ship would be large enough so she wouldn't feel claustrophobic (yes, I know that even the smaller ships are large enough to not feel claustrophobic, but I didn't want to risk it).

Having settled for the Oasis-class, we decided to sail form Fort Lauderdale, since we could stay at my family's house and save a bit in hotel, leaving more money for the cruise. I chose Allure instead of Oasis because of date constraints (couldn't travel before December 8th, but had to return before the air fares skyrocket for christmas -- and also wanted some time to go shopping). As per the stateroom, after reading a lot, I settled for a Central Park balcony so we could have a balcony with a view to a nice and quiet place with some sunlight, while also keeping the price low (compared to an Ocean view with balcony). We got stateroom 14177 during the purchase process (back in May 2016).

We had MTD and a "Royal Replenish" beverage package (no alcohol). We bought the beverage package one day before the new packages went into affect. This was changed to "Refreshment" package while at the cruise terminal (as expected).

Pre-embarkation

We arrived two days early and stayed at my aunt's house in the Ft. Lauderdale area, so nothing else to report here.

Day 1 (Embarkation)

We arrived at about 11am. Checkin was smooth as there were barely any lines. We waited about 25 minutes seated in the upper level. After being called, we were onboard short of noon.

We went to the Windjamer for lunch. Thankfully we could find a seat. It was really busy and we didn't enjoy it. Guess food was ok, but there were too many people to be enjoyable. And there's also the PA message that basically said "please hurry up and move on so we can seat other people".

After lunch, we were just going through the ship. It is certainly beautiful, well maintained and very clean too. We visited the Solarium, Boardwalk, Royal Promenade, MDR, Amber Theater, Spa, Gym, Studio B, Casino, and finally went to the Central Park. At this point (about 3:30pm), it was announced that the rooms were ready, so we quickly went to our room to leave our stuff. We also met our stateroom attendant, Victor Morales from Colombia. Great guy! Definitively made us happy during the whole week :D

While on the room, the muster drill was announced and we had to go out. Our station was at "On Air", deck 5. The drill was conducted quickly, though, if you ask me, the venue was a bit small for the number of people.

Outside it was both windy and rainy, so after we were dismissed from the drill, we decided to miss the sail away party and instead went to Park Cafe to eat the famous roast beef sandwich, which was great btw. Great collection of made-to-order salads too.

And this is where we had a small problem. We had booked the Chef's Table at 7:30pm in the Cruise Planner, but in the TV it showed at 8:30pm. We also didn't know where to go for it. I called Guest Services and they told me to go to the Concierge Lounge at 8:30. We went to the Concierge Lounge just to find that we couldn't open the door (obviously, since we are not Diamond nor have a Suite). I called Guest Services again and they told me that I won't be able to access it (!!!!). After saying that I already had a paid reservation, they transferred me to the Concierge, who told me to wait at the library (right next to the CL) and they would pick us up minutes before 8:30pm. After this, everything went fine.

Minutes before 8:30pm, Baba, the Sommelier, entered the room (along with some good champagne) to pick us up. We also met Chef Romain Hinds (from Jamaica), who gave a great background on each ingredient. Dinner was great and the wine pairings were also great. Baba is a great showman and made our night. We drank so much wine that when returning to our cabin, we couldn't walk in a straight line and we couldn't tell if it was due to us being drunk or because of the ship's movement (it was quite windy).

Day 2 (At sea)

We went early in the morning to the gym, which was awesome with the sea views everywhere. Great equipment too. After that, we ate breakfast at Wipeout Cafe. They could handle my GF's request for a made-to-order omelette. There's also a Coca-Cola freestyle machine in there.

After that, we spent our time at the Solarium. We had lunch at the Solarium Bistro. You really have to pick a table first, since it gets really packed at about 1pm. The food was good though. During the afternoon we "discovered" the whirlpools next to the Solarium (yeah... first time for us) and we enjoyed quite a bit of time inside them.

We had dinner at American Icon Grill at 6:30pm. Because they were out of space, we were relocated to The Grande. Food was great, as well as the service, and we had a nice chat with a couple on the table next to us.

After dinner, we went to the Amber Theater for Mamma Mia. The music and singing were great. Acting, however, was not. The girl cast as Sophie was not very good at acting, though she had a beautiful voice. Dancing was good. Overall, Mamma Mia is not our favorite play, but we enjoyed it. On a side note, they really keep the theater quite cold. Make sure you dress accordingly.

Day 3 (Labadee, Haiti)

My GF went to the gym and afterwards took a juice at the Vitality Cafe. She says it was great. Again we had breakfast at wipeout cafe (we would repeat this for all days, except for last one).

After breakfast we went off the gangway to enjoy a good beach day. Or so we expected. Labadee doesn't have any great beaches. Most of them are rocky. And the best one is reserved for suite guests (and platinum, diamond, etc). Don't forget your shoes. I don't know if they would allow to bring an umbrella, but it would be highly recommended. We ended up renting something like a little tent (about 40 bucks or so). At about noon, we wanted to have some food, only to find that they closed at noon. It's incredible! Why close at noon when the ship leaves at 4:30? We enjoyed the beach for a few more hours and left for the ship very hungry. We had a (late) lunch at Wipeout Cafe, since it was the only venue still open (or so I remember). Not what we would normally choose, but we were hungry.

We had dinner at Samba Grill. The meat was ok, quite soft. We ordered a nice wine form the list too (don't remember the name though). Near the end of our dinner, the chef came out and went through every single table to say hello, compliment his crew for the hard work and ask if everything was ok. I don't remember his name, but we really liked that.

We ended the day with Ocean Aria at the Aqua Theater. We really enjoyed this show. It's amazing that they can do this at sea! Specially the diving from the highest platform was incredible! It looked as a suicide!

Day 4 (Falmouth, Jamaica)

As always, GF at gym, then breakfast at Wipeout Cafe. We didn't really know where to go in Jamaica, so we asked our stateroom attendant and he recommended River Falls. We went off the ship and took a while to find someone who could take us to the River Falls. They suggested we buy water shoes and hermetic bags for our phones. At first we thought it was part of a tourist trap, since we didn't really know what to expect at River Falls. Thankfully we did what we were told. You really need water shoes and a hermetic bag for your phone/camera/whatever else. It's not optional. After that, they took us to eat some pork jerk, which was both delicious and cheap (about $25, including drinks, for both of us). Then back at the ship.

We had dinner at American Icon Grill. Food and service were great.

Day 5 (At sea)

GF at the gym, then breakfast at Wipeout Cafe. We spent the rest of the morning at the Solarium. For lunch we had reservation at Giovanni's Table, as part of "Eat, Drink, Play" from our Central Park Balcony room. We didn't have the full menu, but rather a limited one for this offer. Food was good though. Service was great.

We had dinner at American Icon Grill. Again, food and service were great.

Finally we had Ice Games at Studio B. What a great show! Specially a guy from either Vietnam or Philippines (I don't remember which one). He is a great performer and, taking into account that he is from a country not traditionally associated with ice skating, he must be truly talented to end up there.

Day 6 (Cozumel, Mexico)

GF at the gym, then breakfast at Wipeout Cafe. We went off the ship early. Since we are both native Spanish speakers, we didn't have much problems here. We ended up going to Madre Mía, which was ok. We did snorkel (for a fee, was great), and had lunch (complimentary buffet, was just ok, though the guacamole was quite good). Make sure you go back to the ship on time, since the way back to the port takes much more than than the other way around because everyone is returning at about the same time!!

We had dinner at American Icon Grill. This was lobster night, if I remember correctly. My GF said it was great. I preferred an aged steak, which was great too. Service was great too.

Also had Blue Planet. Though I find the story a bit boring, the show is great. The cast comes from all the other shows (i.e. dancers and singers from Mamma Mia, acrobats from OceanAria and I think even some guys from Ice Games).

Day 7 (At sea)

GF at the gym, then breakfast at Wipeout Cafe. The rest of the day at the Solarium, going to the whirlpools from time to time. We had lunch at the Solarium Bistro, great as usual.

We had dinner at Chops Grille. Out waiter, Luis, also peruvian like us, gave us the most wonderful experience possible on a restaurant. It was also the best of the specialty restaurants we had (food-wise). It really made our night!

Day 8 (Disembarkation)

We opted for early departure, carrying our luggage ourselves. We had breakfast at the Windjammer (the only possible choice for us). It was awful. Food was ok, but it was too packed and chaotic.

After going back to the stateroom to pick out luggage, we went off the ship at about 7am. Customs was empty and we barely had a line, so we were outside the terminal in less than 5 minutes. I doubt this can be faster.

Summary

This was our first cruise and we took this one to try something different. We now face a new addition :) Of course we would return. We would also do some things different. Specially, we would change our breakfast venue (probably to Park Cafe). And we would try the various night entertainment options available (disco, bars, etc). But the ship is so big and with so much to do that you simply can't do everything in a single week.

Helicopters will always try to avoid landing on a ship because, even on calm waters, the ship still moves a bit and that makes it more risky. In fact, there are special maneuvers just to land on a ship (I think it was moving next to the helipad - as in port and startboard - and then hovering sideways, but it's too long since I last reviewed that stuff). That's why the pier is the best choice.

We had almost the same issue last December on the Allure, but they notified us around day 3 or 4 that we had a cash account and should make a payment to "avoid delays" during debarkation. When I got to CS, they said my CC was denied, but they tried processing again and it worked fine. Didn't have any further problems. In my case it's a foreign CC and sometimes transactions get denied for whatever reason.

I have to get my wife to read this. We are cruising in 2 weeks and she has hate for the Chef's Table because of our horrid experience doing it on the Independence of the Seas, where the chef came out one time at the beginning and was never seen again. Had people asking questions about the courses throughout, which couldn't be answered but with guesses because he was no where to be found. I did it previously on the Allure and know how great it's supposed to be from that experience.

Just so your wife reads this, here is our experience:

We went to the Chef's Table on the Allure back in December 2016. It was also our first cruise btw and we did it the first night (great way to start a cruising adventure, right?). The menu was the same as the OP. It was wonderfully presented by Baba, the Sommelier, from Istanbul-Turkey, and the sous-chef (don't remember his name) from Jamaica. It was a very lovely dinner. It had everything: nice venue (the concierge lounge), nice people (there were just 8 of us), nice crew (Baba was specially amazing) and very good food and wine. Of course we liked some courses better than others, but everything was either excellent or awesome. We specially liked the wines, as well as Baba's explanation, which really gave an insight on each one (even for me, who knows almost nothing about wines). In fact, we had so much wine that we walked in zig-zag back to our stateroom :') In summary, it is highly recommended (at least as per our experience).

Hope you can convince your wife :D

I had read that you meet on Allure in the Library an hour ahead - and they offer champagne. For some reason, on our sailing we did meet there - but not until 8:20pm for the 8:30pm dinner.

Same for us. Beware that guest service is clueless as to where the meeting point is. The concierge, however, is the one to call.

No need to worry, you'll be in good hands.

May I ask how much was the final bill, even if approximate?

Just to extend my previous opinion, I do find the food to be ok. The single time I went to the WJ for lunch (on the Allure) there was a great variety and everything I tried was good.

However, the atmosphere was terrible. Too much people going around you. Too much noise (obviously due to the crowd). Too difficult to find a table. Too difficult to enjoy a conversation while having lunch. And, to make things worse, the PA announcement saying "please hurry up and go elsewhere so someone else can come in". All of that is what makes it a terrible venue IMHO. Not the food.

Does the oasis class have any outdoor seating?

No, absolutely none (for the Windjammer).

We were on the Allure last December. We only did WJ for lunch on embarkation day and for breakfast on debarkation. Food was ok, but it felt too rushed for us. Too many people and the PA asking you to move on didn't help. Finding an empty table was a challenge too.