I am floored !!!!!!

[Gottacruise3]

Two days ago I faxed my savings certififcate to RCCL . Today I recieved an email telling me my certificate has been applied. Wow that was fast. Loving RCCL !!!!

[newbiecruiser09]

They were really fast when I mailed it in too. I think it was less than 1.5 weeks (over the holidays no less!) from when I mailed it to when it was applied.

[cruizinmimi]

Two days ago I faxed my savings certififcate to RCCL . Today I recieved an email telling me my certificate has been applied. Wow that was fast. Loving RCCL !!!!

 

 

I'm very happy for you:) And yes, that was good customer service.

[roysmith99]

We had a similar experience a copupe of yeras ago too, even from the UK I was able to email my voucher through, admittedly to the UK office, but it was applied very fast. In my experience though the UK tend to be more repsonsive, mainly because their team is not as large - but well done Royal Caribbean.

 

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[nubble88]

Royal Caribbean's Customer Service is fantastic! The company goes to the extreme to make sure you are getting the best out of your vacation...it is certainly money well spent.

[Arizona Cruz Chic]

Ours were always applied quickly too, but your takes the cake. That was fast!

 

 

 

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[FLCRUISINGCPL]

Last one I mailed took 4 months to apply, but having said that, the cruise was still more than 12 months out from the date they applied it.

[resordanis]

We have also found (even from Australia) that when we have emailed Royal Carribeaan in Miami, that we have had wonderful customer service.....yeh!!!!!!!!!:)

[Sunkissed Mommy]

I need to check if mine has been applied, I mailed it Monday and I live near Miami.

 

Go you!!

[trixietx]

Royal Caribbean's Customer Service is fantastic! The company goes to the extreme to make sure you are getting the best out of your vacation...it is certainly money well spent.

 

I couldn't agree more!:)

[LBumb]

Great news, good for you.

[Priusprof]

I mailed my certificate in to C&A and they received it quickly. I discovered that since I was using a travel agent it needed their approval prior to implementation. The reason is because it impacts their commission. There was no issue in my TA sending approval but this is a FYI for all.