Royalwatcher Posted February 18, 2010 #1 Share Posted February 18, 2010 I have noticed in the latest update of HAL's web site that they no longer indicate an offering of personalized stationary in the staterooms of their Penthouse or Deluxe Verandah passengers. Is this another "perk" that they have cut back on? Just wondering. Cheers! Link to comment Share on other sites More sharing options...
lastlook Posted February 18, 2010 #2 Share Posted February 18, 2010 On the 1/31 sailing of the Ryndam, we were in a regular verandah cabin and received some personalized stationary. Link to comment Share on other sites More sharing options...
ore-ee-gun Posted February 18, 2010 #3 Share Posted February 18, 2010 We were in a superior suite last month, and we had personalized stationery then. Frankly, this is a perk I wouldn't really miss if it went away. Plain paper and envelopes work well enough for me.... Link to comment Share on other sites More sharing options...
Capital Cruiser Posted February 18, 2010 #4 Share Posted February 18, 2010 Personally, I have no problem if they want to save a few dollars (cents?) by cutting back on the stationery. The first time we got it, it was kind of a kick, but it just ended up in my photo album along with other cruise mementos, and I've wondered why HAL kept on giving it out. It is just one more thing the stewards have to worry about distributing on embarkation day. Link to comment Share on other sites More sharing options...
Royalwatcher Posted February 18, 2010 Author #5 Share Posted February 18, 2010 We were in a superior suite last month, and we had personalized stationery then. Frankly, this is a perk I wouldn't really miss if it went away. Plain paper and envelopes work well enough for me.... I kind of agree! Probably nice for the "First Timer"; makes them feel kind of "special" but would rather see HAL put their efforts into more "appropriate" levels of service. Looking forward to upcoming cruises and seeing old friends again! Cheers! Link to comment Share on other sites More sharing options...
Tillylovesseabourn Posted February 18, 2010 #6 Share Posted February 18, 2010 Personalized stationery in Eurodam penthouse 30/01/10. Link to comment Share on other sites More sharing options...
sail7seas Posted February 18, 2010 #7 Share Posted February 18, 2010 We had the stationary as usual our cruises on Eurodam the last two weeks. We used all of ours and requested more from the concierge and she ran off more sheets for us right away. We appreciate having it to use for thank you notes and messages. Comes in handy. Link to comment Share on other sites More sharing options...
May4 Posted February 18, 2010 #8 Share Posted February 18, 2010 I have noticed in the latest update of HAL's web site that theyno longer indicate an offering of personalized stationary in the staterooms of their Penthouse or Deluxe Verandah passengers. Is this another "perk" that they have cut back on? Just wondering. Cheers! Let me just pop in to corroborate. I absolutely do use the personalized stationery. It has been provided each time we have had a stateroom in which it was supposed to appear. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted February 18, 2010 #9 Share Posted February 18, 2010 I rarely have any use for the personalized stationary. Just one sheet goes into my scrap album -- the rest I use for notes. Link to comment Share on other sites More sharing options...
Rare Copper10-8 Posted February 18, 2010 #10 Share Posted February 18, 2010 It was still around on Westerdam DEC/JAN but really serves no purpose; plain paper works just a good Link to comment Share on other sites More sharing options...
yojohn Posted February 18, 2010 #11 Share Posted February 18, 2010 It is included in the Superior Suite Package which you will get in the Deluxe Suite Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted February 18, 2010 #12 Share Posted February 18, 2010 It is included in the Superior Suite Package which you will get in the Deluxe Suite OP asked if it has been discontinued as the newest description on HAL's site no longer lists this perk. Link to comment Share on other sites More sharing options...
Royalwatcher Posted February 18, 2010 Author #13 Share Posted February 18, 2010 We had the stationary as usual our cruises on Eurodam the last two weeks.We used all of ours and requested more from the concierge and she ran off more sheets for us right away. We appreciate having it to use for thank you notes and messages. Comes in handy. That part of the perk is certainly appreciated by many. Most of my clientage use their own personalized stationary and include a personal calling/business card and monetary thoughfulness to attribute their thanks and appreciation for services well rendered. Cruise staff work very hard for everyone on-board and personalized forms of appreciation are always appreciated...espcially by those who will serve them again on future sailings. Link to comment Share on other sites More sharing options...
yojohn Posted February 18, 2010 #14 Share Posted February 18, 2010 It is in the description for the Superior Suite which is included in Deluxe and Penthouse Suites I Was just on Hal website Link to comment Share on other sites More sharing options...
Royalwatcher Posted February 18, 2010 Author #15 Share Posted February 18, 2010 It is in the description for the Superior Suite which is included in Deluxe and Penthouse Suites I Was just on Hal website Found it! Ahh, was just wondering! I was looking at the "R" Class ships... primarily the Deluxe/Penthouse Suite discriptions on the Rotterdam and did not find it listed...as I had in earlier HAL Web Postings and other promotional materials that HAL sends out. I know that things change rapidly in this day and age and always have to have the most up-to-date info that I can possess. I Thank You! Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted February 18, 2010 #16 Share Posted February 18, 2010 This is what HAL now lists for the Deluxe Suites: STATEROOMS Print page shown Deluxe Suite Lower beds convertible to 1 king-size bed, a large sitting area, dressing room, private verandah, 1 sofa bed for 2 persons, floor-to-ceiling windows, no-host mini-bar and walk-in closet*, (488-700 sq. ft. with verandah*). *Refer to Deck Plans for specific information Include all the Deluxe Suite amenities, plus: Complimentary laundry, pressing and dry cleaning throughout your cruise Premium duvet, oversize bath towels and soft, cotton bathrobes and slippers Gorgeous corsages and boutonnieres for the first formal night Hors d'oeuvres served before dinner each evening on request Binoculars and umbrellas for your use on the cruise Cocktail party with ship officers Priority boarding for tender ports of call Special disembarkation service Priority dining and seating requests Exclusive daily breakfast service for suite guests only High tea service in suite on request A special Suite guest lunch event on cruises over 7 days in length A very special amenity exclusively for guests cruising in a Deluxe Verandah Suite or Penthouse Verandah Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and wi-fi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed. There is no listing for Personalized Stationary anymore. Also I do not see the bottle of champagne -- compliments of the captain and hotel manager -- listed anymore. Link to comment Share on other sites More sharing options...
yojohn Posted February 18, 2010 #17 Share Posted February 18, 2010 This is what is printed for the Superior Suites which is included in the deluxe and penthouse suites 2 lower beds convertible to 1 queen-size bed, bathroom with dual sink vanity, full-size whirlpool bath, shower and additional shower stall, large sitting area, private verandah, 1 sofa bed for 1 person, floor-to-ceiling windows. Approximately 389 sq. ft. with verandah Include all the stateroom amenities, plus: * A variety of firm, medium and soft pillows * No-host mini-bar for easy entertaining * Personalized cruise stationery * Oversized bath towels * One-touch telephone concierge service * Fresh flowers * Complimentary DVD library Link to comment Share on other sites More sharing options...
Royalwatcher Posted February 18, 2010 Author #18 Share Posted February 18, 2010 This is what is printed for the Superior Suites which is included in the deluxe and penthouse suites 2 lower beds convertible to 1 queen-size bed, bathroom with dual sink vanity, full-size whirlpool bath, shower and additional shower stall, large sitting area, private verandah, 1 sofa bed for 1 person, floor-to-ceiling windows. Approximately 389 sq. ft. with verandah Include all the stateroom amenities, plus: * A variety of firm, medium and soft pillows * No-host mini-bar for easy entertaining * Personalized cruise stationery * Oversized bath towels * One-touch telephone concierge service * Fresh flowers * Complimentary DVD library I see! Thank You! I received hard copies of HAL's sailing schedule for the 2010 Alaska season back in Sept., 2009 and compared them with what their Web site enumerated for the Deluxe/Penthouse /Suite offerings at that time. Now I notice that their Web site (as many do these days) has been reorganized and repositioned to differ from what they initially indicated as confirmed offerings. Not complaining, by ANY means! a VERY confirmed HAL customer, cruiser and recommender of HAL as the cruise line of choice both for me personally and to my contacts who enjoy premium cruising. I like to use this critique space as a sounding board because so many of you are more expert in this field than I am and, if there is any big difference of opinion...then I will contact HAL directly to settle the difference. Just don't want to constantly bother HAL Customer Service with questions that cannot be otherwise settled among professional cruisers! Your responses are VERY well received and appreciated! Cheers! Link to comment Share on other sites More sharing options...
yojohn Posted February 18, 2010 #19 Share Posted February 18, 2010 I see! Thank You! I received hard copies of HAL's sailing schedule for the 2010 Alaska season back in Sept., 2009 and compared them with what their Web site enumerated for the Deluxe/Penthouse /Suite offerings at that time. Now I notice that their Web site (as many do these days) has been reorganized and repositioned to differ from what they initially indicated as confirmed offerings. Not complaining, by ANY means! a VERY confirmed HAL customer, cruiser and recommender of HAL as the cruise line of choice both for me personally and to my contacts who enjoy premium cruising. I like to use this critique space as a sounding board because so many of you are more expert in this field than I am and, if there is any big difference of opinion...then I will contact HAL directly to settle the difference. Just don't want to constantly bother HAL Customer Service with questions that cannot be otherwise settled among professional cruisers! Your responses are VERY well received and appreciated! Cheers! You are very welcome I just wanted Krazy to see where it was listed Link to comment Share on other sites More sharing options...
kjw869 Posted February 19, 2010 #20 Share Posted February 19, 2010 There is no listing for Personalized Stationary anymore. Also I do not see the bottle of champagne -- compliments of the captain and hotel manager -- listed anymore. Champagne was not listed on HAL's website for the SA cabins shortly before for our cruise last month on the Eurodam. However, when we got into our cabin last month, a bottle was on a shelf with a note from the HM. There was also a tall glass bottle of water that we never opened. Link to comment Share on other sites More sharing options...
sail7seas Posted February 19, 2010 #21 Share Posted February 19, 2010 We just returned from two weeks on Eurodam and both weeks we received Welcome Aboard Champagne from Captain and Hotel Manager..... same as always. part of the perk is certainly appreciated by many.Most of my clientage use their own personalized stationary and include a personal calling/business card and monetary thoughfulness to attribute their thanks and appreciation for services well rendered. Cruise staff work very hard for everyone on-board and personalized forms of appreciation are always appreciated...espcially by those who will serve them again on future sailings. :) We are so "UnRoyal", the commoner letter paper provided by HAL for our use serves our purpose fine. We're (sadly ?) among those who try to limit how much 'stuff' we lug along with us on our cruises. ;) Link to comment Share on other sites More sharing options...
Pettifogger Posted February 19, 2010 #22 Share Posted February 19, 2010 I kind of like the personalized stationery and I doubt that it costs HAL very much. If it did, I'd be on the other side. Link to comment Share on other sites More sharing options...
ore-ee-gun Posted February 19, 2010 #23 Share Posted February 19, 2010 We did use the stationery, and it's a nice touch, but, as I said, plain paper would serve just as well.... I didn't realize, however, that superior suites receive fresh flowers. There were no flowers in our cabin last cruise, but since I didn't know they were part of the "package", I never missed them. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted February 19, 2010 #24 Share Posted February 19, 2010 Champagne was not listed on HAL's website for the SA cabins shortly before for our cruise last month on the Eurodam. However, when we got into our cabin last month, a bottle was on a shelf with a note from the HM. There was also a tall glass bottle of water that we never opened. That Voss water -- we have gotten it quite a few times -- Artisian well water -- we never drink it either. Link to comment Share on other sites More sharing options...
sail7seas Posted February 19, 2010 #25 Share Posted February 19, 2010 I don't drink the Voss water..... for me, the tap water on ships is fine. DH likes that bottle though and always drinks it. Link to comment Share on other sites More sharing options...
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