Viking River Cruises excellent treatment

[jotabecu]

We had been scheduled to sail on Viking Kirov 8/22/10 Moscow to St. Petersburg, and due to an accident that a barge had with the Kirov, the previous sailing was cut short and our trip and future ones were cancelled.

We were already in Europe and were notified when on a short stay in Paris and had to rearrange and replan our trip in its entirety for the main element (river cruise) had dissapeared from it.

Our travel agent and Viking personnel behaved in a very professional manner throughout, our flights and other expenses which were non refundable, have been refunded entirely and promptly by Viking, as well as our cruise fare along with a credit voucher for future cruises.

We wished to take this opportunity to acknowledge the fact that Viking has treated us like wanting us to keep being their customers and we intend to do so.

[cassie cruiser]

That is good to know. We are on Viking Paris to Normandy next year.

 

So glad it didn't ruin your entire trip. Happy travels!

[nordski]

No doubt you're own positive attitude helped.

 

Looks like one for the memory book.

[Shopinpat]

We are taking Viking next Sept and had read some negative comments about the line. Nice to know some positive happenings with Viking.

Thanks for the info.

[H2Otstr]

Our first river cruise was with Viking and we are taking another trip with them in March 2011 to China for 17 days.

[Maggie Mae]

That is good to know. We are on Viking Paris to Normandy next year.

 

So glad it didn't ruin your entire trip. Happy travels!

 

Cassie

We have booked the Paris to Normandy trip with Viking as well. We leave the end of March 2011, how about you?

Have river cruised once before, but not with Viking so it was nice to read a favorable review.

Bette

[roothy123]

Our Viking Danube trip last year had some blips because of lock and water problems. Viking handled everything (reroutings, hotels, etc.) beautifully, so it's no surprise to hear that you were pleased with their response to you! Viking is great!

[brownblonde]

Our first river cruise was with Viking and we are taking another trip with them in March 2011 to China for 17 days.

We did Viking China in 2006 and it was great. I'm sure you will enjoy. The hotels were the B EST boat was nice also. I think you'll get tired of the Chinese food. We never ate alot of it and haven't had any in the 4yrs. It isn't like the strip store resturants here in USA

[no fuss travel]

Our first river cruise was with Viking and we are taking another trip with them in March 2011 to China for 17 days.

 

The China cruise is fantastic. You will enjoy it. That was our first cruise with Viking.

[cassie cruiser]

Cassie

We have booked the Paris to Normandy trip with Viking as well. We leave the end of March 2011, how about you?

Have river cruised once before, but not with Viking so it was nice to read a favorable review.

Bette

 

We are on the May 15 trip. This will be our first river cruise, and first time in Paris also!

 

(We had a West Highland White Terrier named Maggie May - she went to doggie heaven 3 years ago. :( )

[Maggie Mae]

We are on the May 15 trip. This will be our first river cruise, and first time in Paris also!

 

(We had a West Highland White Terrier named Maggie May - she went to doggie heaven 3 years ago. :( )

 

 

Maggie Mae is my yellow lab's name!

This will be my first Paris visit so hopefully I can give you info after our trip.

[cassie cruiser]

That would be great. Are you staying in Paris before or after the cruise? We are planning to stay for 3 or 4 days after.

[Pinoytraveler]

We just booked our first river cruise with Viking! We are excited! WEealso tok the Prage pre-cruise with them. Has anyone been on Romantic Danube with Viking? Any advice? Any your advice regarding shore excursions? Thanks.

 

Rosana:)

[janetcbl]

We just booked our first river cruise with Viking! We are excited! WEealso tok the Prage pre-cruise with them. Has anyone been on Romantic Danube with Viking? Any advice? Any your advice regarding shore excursions? Thanks.

 

Rosana:)

We just returned today from the Viking Danube trip and it exceeded all expectations! This was our 2nd Viking cruise. We did the Prague pre extension and added 3 days more days ourselves to Prague before the extension and even that wasn't enough time in that fantastic city. The towns/cities along the Danube were all interesting and in Budapest you had the option of a bus city tour or "roughing it" (with a guide) using public transportation and walking to explore the city---a great way to discover the town! Guides were all good. The food ws excellent including wine with dinner. You had the option of a lighter lunch on some days if didn't want a heavy meal in the middle of the day. Don't miss the evening concert in Vienna! We also greatly enjoyed the day In Chesky Krumlov. And, believe it or not, but WE HAD PERFECT WEATHER the entire trip!!!! Sunny and warm (55 - 70) every single day. Enjoy!