oceanxbreeze89 Posted October 14, 2010 #1 Share Posted October 14, 2010 Hi! My friend and I are sailing the CB Princess to the Southern Caribbean on Jan 2nd out of SJU and we basically filled out all of our paperwork. However, we put in our flight information and the flight from JFK-SJU on Delta Airlines says that "the flight information is wrong" and to edit it. I have checked 2, 3, 4, 5+ times and I have all of the right information. Can anyone tell me if they experienced this problem as well and if I should worry about it and/or how we can fix it? I have already re-typed the info in and that didn't work. Thanks! Helen Link to comment Share on other sites More sharing options...
lovevacadays Posted October 14, 2010 #2 Share Posted October 14, 2010 Hi, I've never entered my independent flight info and haven't had a problem. Try taking it out and see what happens. Link to comment Share on other sites More sharing options...
oceanxbreeze89 Posted October 14, 2010 Author #3 Share Posted October 14, 2010 Thanks! I tried taking it out and re-entering it but came out with the same problem. Apparently the system thinks it is the "wrong flight number" but it is the right flight number...the returning flight from SJU back to JFK went through and was confirmed so idk what to do. Link to comment Share on other sites More sharing options...
can786 Posted October 14, 2010 #4 Share Posted October 14, 2010 I've had that happen and I simply called Princess and they magically got the system to accept my info. Link to comment Share on other sites More sharing options...
oceanxbreeze89 Posted October 14, 2010 Author #5 Share Posted October 14, 2010 Thank you! I will do that in the morning! Link to comment Share on other sites More sharing options...
hillslife Posted October 14, 2010 #6 Share Posted October 14, 2010 Happens to me every time. I worried the first time, but nothing happened. So now I enter it and make sure it is right per my documents and then just leave it there - even if it says it is wrong.... No worries - Enjoy;) Link to comment Share on other sites More sharing options...
caribill Posted October 14, 2010 #7 Share Posted October 14, 2010 It happened to me once. Turned out that the airline had changed the flight number and time, but had neglected to inform me. However, it did tell the Princess computer that what I had entered was no longer accurate. Link to comment Share on other sites More sharing options...
Mindy43 Posted October 14, 2010 #8 Share Posted October 14, 2010 We had the same problem. I called Princess and they fixed the problem. The problem was: we had a change of planes and they only want the last leg of the flight -- Airline and flight #. Link to comment Share on other sites More sharing options...
juggles Posted October 14, 2010 #9 Share Posted October 14, 2010 Because I always book flights independently, I have never filled in a flight number. and nothing has been said by Princess. I think I just tick 'no' for are Princess arranging flights?....or something, sorry I can't recall but I do know I never enter flight details Link to comment Share on other sites More sharing options...
bhopal21 Posted October 14, 2010 #10 Share Posted October 14, 2010 Thanks! I tried taking it out and re-entering it but came out with the same problem. Apparently the system thinks it is the "wrong flight number" but it is the right flight number...the returning flight from SJU back to JFK went through and was confirmed so idk what to do. That has happened several times with our flights and as long as you have verified it, just ignore the message from Princess. Mike:) Link to comment Share on other sites More sharing options...
lostdolphin Posted October 14, 2010 #11 Share Posted October 14, 2010 I just encounter this yesterday. I just changed on my flight number, where on my confirmation it said US0447, I just removed US and put in 0447 and it took it. Not sure if that will help you or not! Link to comment Share on other sites More sharing options...
garden2 Posted October 14, 2010 #12 Share Posted October 14, 2010 If you are not traveling on the day of embarkation or disembarkation--does not like the flight infomration, also. Just call Princess for that also! We always fly in 2 days early & leave on the day of disembarking via a Princess transfer to the Airport. Princess only really cares if you are using their Transfers, I have been told. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted October 14, 2010 #13 Share Posted October 14, 2010 If you are not traveling on the day of embarkation or disembarkation--does not like the flight infomration, also. Just call Princess for that also! We always fly in 2 days early & leave on the day of disembarking via a Princess transfer to the Airport. Princess only really cares if you are using their Transfers, I have been told. Putting in flight information helps onboard for assignment of proper luggage tags at disembarkation. It is good that Princess has access to this info whether you book flights through Princess or not. :) We usually come in a day or two early and never have issues entering flight info. Link to comment Share on other sites More sharing options...
DrivesLikeMario Posted October 14, 2010 #14 Share Posted October 14, 2010 We had the same problem. I called Princess and they fixed the problem.The problem was: we had a change of planes and they only want the last leg of the flight -- Airline and flight #. That is exactly why I got that notice - they do not want your originating flight information. They want the information for the flight that takes you into the embarkation port. Example: SAN to ORD = one flight ORD to FCO = second flight (This isthe one they want) FCO = final airport for embarkation of ship Link to comment Share on other sites More sharing options...
Colo Cruiser Posted October 14, 2010 #15 Share Posted October 14, 2010 That is exactly why I got that notice - they do not want your originating flight information. They want the information for the flight that takes you into the embarkation port. Example: SAN to ORD = one flight ORD to FCO = second flight (This isthe one they want) FCO = final airport for embarkation of ship Yes we had the same issue and after fiddling with it for awhile I finally figured out that they needed that (2nd) flight that laded at the port city. ;) Link to comment Share on other sites More sharing options...
gingera Posted October 14, 2010 #16 Share Posted October 14, 2010 I tried entering my flight number 2 days before embarkation b/c we were coming in early and it wouldn't take the info.... So, I just added my info for debarkation b/c we fly out the same day. It took the info just fine. Link to comment Share on other sites More sharing options...
oceanxbreeze89 Posted October 14, 2010 Author #17 Share Posted October 14, 2010 Thank you everyone! I called Princess and they fixed the problem. They said that the Record Locator ID was giving them problems so they removed it. Problem solved! Thanks again! Helen Link to comment Share on other sites More sharing options...
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