peteukmcr Posted August 12, 2011 #1 Share Posted August 12, 2011 What the heck is happening now? Try and select 'Already Booked' and 'Begin' and you get the page of top 20 FAQ's. Select 'Your Cruise Account' and you get the page of the top 20 FAQ's. Select 'Countdown to Cruise' and login to 'My Cruises' and then get a message The requested reservation is currently being modified. Please try again later. What the heck is going on? Getting a little tired of RCI website issues. Link to comment Share on other sites More sharing options...
jillyfish Posted August 12, 2011 #2 Share Posted August 12, 2011 Maybe the upgrade fairy is working on your reservation. ;) I agree, their website certainly has a lot of glitches. :rolleyes: Link to comment Share on other sites More sharing options...
English_in_Spain Posted August 12, 2011 #3 Share Posted August 12, 2011 I am having the same problem with the UK site. Whatever I try to do it just takes me to FAQ page. Link to comment Share on other sites More sharing options...
Goes Cruising Posted August 12, 2011 #4 Share Posted August 12, 2011 It's definitely scrambled right now. I was trying to do a price check, and searching for my TA in May 2012, it came up with over 600 options. None of the selection criteria is working at all. I'm surprised it's even responding. Link to comment Share on other sites More sharing options...
Missus Makkem Posted August 12, 2011 #5 Share Posted August 12, 2011 What the heck is happening now? Try and select 'Already Booked' and 'Begin' and you get the page of top 20 FAQ's. Select 'Your Cruise Account' and you get the page of the top 20 FAQ's. Select 'Countdown to Cruise' and login to 'My Cruises' and then get a message The requested reservation is currently being modified. Please try again later. What the heck is going on? Getting a little tired of RCI website issues. The present RCI web site is rubbish, who have they got making their web program, or is a ploy to get you to call? Link to comment Share on other sites More sharing options...
peteukmcr Posted August 12, 2011 Author #6 Share Posted August 12, 2011 No better this morning and there used to be contact details for website issues, but I can't find these anymore. I don't know who tests this system before release but they don't deserve their job IMHO. Attention to detail is obviously non-existent these days as I also got notification from 'My Cruise Photos' who work in conjunction with RCI yesterday saying our sailing was available on their website, but guess what, the link didn't work! The nearer we get to our sailing the worse this website gets. It's totally unacceptable. Link to comment Share on other sites More sharing options...
Thoie Posted August 12, 2011 #7 Share Posted August 12, 2011 Their site has been horrible - forgetting my country/currency choice constantly (even when logged in), and just generally being rubbish. I managed to get to the page where I could book shore excursions etc. the other day, but decided to hold off, and am now faced with the FAQs as well :( Link to comment Share on other sites More sharing options...
sidari Posted August 12, 2011 #8 Share Posted August 12, 2011 And i thought the Costa website was crap! this is even worse. Link to comment Share on other sites More sharing options...
English_in_Spain Posted August 12, 2011 #9 Share Posted August 12, 2011 I don't know what is happening. The last time I managed to get in they had Mariner OTS in 2 different places at once - clever trick that :D They had 2nd September leaving Civitavecchia at 19.00 and also leaving Genoa at 19.00. I have a 24 hour hold on the Civitavecchia cruise but I want to check it out before confirming. It is difficult for me to call as I am currently in Spain and cannot call 0800 numbers so I usually use the internet. Link to comment Share on other sites More sharing options...
Missus Makkem Posted August 12, 2011 #10 Share Posted August 12, 2011 I don't know what is happening. The last time I managed to get in they had Mariner OTS in 2 different places at once - clever trick that :D They had 2nd September leaving Civitavecchia at 19.00 and also leaving Genoa at 19.00. I have a 24 hour hold on the Civitavecchia cruise but I want to check it out before confirming. It is difficult for me to call as I am currently in Spain and cannot call 0800 numbers so I usually use the internet. sadly they changed the 0800 no,s to 0844 a payment number, crafty or what , should I say money making? Link to comment Share on other sites More sharing options...
Caribbeandancer Posted August 12, 2011 #11 Share Posted August 12, 2011 Royals website is a joke for a company that size. They need to replace the IT department for sure. I have extreme difficulties trying to book on-line shore excursions for our group. I called, and waited on the phone forever, then got the run around, when I finally emailed my complaint I got things sorted out. They need a bigger server for the amount of traffic, and someone with the knowledge to run it. Link to comment Share on other sites More sharing options...
Elizanessie Posted August 12, 2011 #12 Share Posted August 12, 2011 What the heck is happening now? Try and select 'Already Booked' and 'Begin' and you get the page of top 20 FAQ's. Select 'Your Cruise Account' and you get the page of the top 20 FAQ's. Select 'Countdown to Cruise' and login to 'My Cruises' and then get a message The requested reservation is currently being modified. Please try again later. What the heck is going on? Getting a little tired of RCI website issues. I believe the issues experienced today on the UK RCCL website have now been fixed....don't know if they have fixed all the issues but at least now the FAQ's dont come up when clicking on the Already Booked - Begin, link. Link to comment Share on other sites More sharing options...
Puffinater Posted August 12, 2011 #13 Share Posted August 12, 2011 There are several cruises I price check and for the Oasis & Allure dates I have been getting this for over a week now. To say their site need some work is an extreme understatement. <SCRIPT LANGUAGE="JavaScript" src="js Link to comment Share on other sites More sharing options...
LarryL Posted August 12, 2011 #14 Share Posted August 12, 2011 Maybe the upgrade fairy is working on your reservation. ;) I wish!:p I got the same thing yesterday when I was on. Link to comment Share on other sites More sharing options...
peteukmcr Posted August 12, 2011 Author #15 Share Posted August 12, 2011 I believe the issues experienced today on the UK RCCL website have now been fixed....don't know if they have fixed all the issues but at least now the FAQ's dont come up when clicking on the Already Booked - Begin, link.Thanks Liz for the info and update. Now takes you to Countdown to Cruise, but at least you get the option to login from there to 'My Cruises'. Link to comment Share on other sites More sharing options...
Bestbubba Posted August 13, 2011 #16 Share Posted August 13, 2011 I just tried to log on (for the umpteenth time) and still getting the crazy Australian page with the banner "Page not found"...have found it impossible to navigate around this page...I am always on the lookout for a new cruise (got to love this retirement lark;)) but have had such trouble with the RC - UK site that I am just giving up and looking elsewhere ....what a way to run a company in this economic climate. Sue Link to comment Share on other sites More sharing options...
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