PH8 Posted February 27, 2012 Author #401 Share Posted February 27, 2012 AD Adventure of the Seas -Fernando (Reshma on vacation 12/18/11-2/19/12) AL Allure of the Seas--(Concierge)-Fernando/Rahim (Diamond)-Dexter Fraser BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11) EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12) EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12) FR Freedom of the Seas (Concierge)-Willie (Diamond)-Verdine (Rahul Barua on vacation 02/12) GR Grandeur of the Seas - none ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12) (Diamond) -Coumella Arandia JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 ) LG Legend of the Seas -none LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD (Diamond)--Nicola Baker MJ Majesty of the Seas- none MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation) MN Monarch of the Seas- none NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12) OA Oasis of the Seas (Concierge)Allan/Natalia (Diamond) Roberto RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12 (Diamond)Silvia Abreu De Gasperi(till March 6th,returning in May) RH Rhapsody of the Seas -Amit(date TBD) SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation SP Splendour of the Seas – Diego Tripaldi(till 04/22/12) VI Vision of the Seas - none VY Voyager of the Seas -Israel Sanchez(till 03/12) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com On ships with Diamond lounge concierge,add the word diamond in front of concierge i.e FR_DiamondConcierge@rccl.com On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com Link to comment Share on other sites More sharing options...
Missus Makkem Posted February 27, 2012 #402 Share Posted February 27, 2012 Raj Bhugwath - Ken is back on the 22nd April Then you will find Raj back on guest relations where he is still a charmer! Link to comment Share on other sites More sharing options...
Cruising Fool Posted February 28, 2012 #403 Share Posted February 28, 2012 Reshma definitely came back to the AD on 2/19/12. Link to comment Share on other sites More sharing options...
PH8 Posted February 28, 2012 Author #404 Share Posted February 28, 2012 Reshma definitely came back to the AD on 2/19/12. Thanks! Link to comment Share on other sites More sharing options...
PH8 Posted February 28, 2012 Author #405 Share Posted February 28, 2012 AD Adventure of the Seas -Reshma (Fernando on vacation 2/19/12) AL Allure of the Seas--(Concierge)-Fernando/Rahim (Diamond)-Dexter Fraser BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11) EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12) EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12) FR Freedom of the Seas (Concierge)-Willie (Diamond)-Verdine (Rahul Barua on vacation 02/12) GR Grandeur of the Seas - none ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12) (Diamond) -Coumella Arandia JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 ) LG Legend of the Seas -none LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD (Diamond)--Nicola Baker MJ Majesty of the Seas- none MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation) MN Monarch of the Seas- none NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12) OA Oasis of the Seas (Concierge)Allan/Natalia (Diamond) Roberto RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12 (Diamond)Silvia Abreu De Gasperi(till March 6th,returning in May) RH Rhapsody of the Seas -Amit(date TBD) SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation SP Splendour of the Seas – Diego Tripaldi(till 04/22/12) VI Vision of the Seas - none VY Voyager of the Seas -Israel Sanchez(till 03/12) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com On ships with Diamond lounge concierge,add the word diamond in front of concierge i.e FR_DiamondConcierge@rccl.com On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com Link to comment Share on other sites More sharing options...
redcrown Posted February 28, 2012 #406 Share Posted February 28, 2012 Just off the Oasis of the Seas and Ricardo was in the CL and Hayley De Vos Luzio was in the diamond. Link to comment Share on other sites More sharing options...
PH8 Posted February 28, 2012 Author #407 Share Posted February 28, 2012 Just off the Oasis of the Seas and Ricardo was in the CL and Hayley De Vos Luzio was in the diamond. Thanks so much!! Any chance you have Ricardos last name?:) Link to comment Share on other sites More sharing options...
PH8 Posted February 28, 2012 Author #408 Share Posted February 28, 2012 AD Adventure of the Seas -Reshma (Fernando on vacation 2/19/12) AL Allure of the Seas--(Concierge)-Fernando/Rahim (Diamond)-Dexter Fraser BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11) EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12) EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12) FR Freedom of the Seas (Concierge)-Willie (Diamond)-Verdine (Rahul Barua on vacation 02/12) GR Grandeur of the Seas - none ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12) (Diamond) -Coumella Arandia JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 ) LG Legend of the Seas -none LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD (Diamond)--Nicola Baker MJ Majesty of the Seas- none MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation) MN Monarch of the Seas- none NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12) OA Oasis of the Seas (Concierge)Ricardo (Diamond) Hayley De Vos Luzio RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12 (Diamond)Silvia Abreu De Gasperi(till March 6th,returning in May) RH Rhapsody of the Seas -Amit(date TBD) SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation SP Splendour of the Seas – Diego Tripaldi(till 04/22/12) VI Vision of the Seas - none VY Voyager of the Seas -Israel Sanchez(till 03/12) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com On ships with Diamond lounge concierge,add the word diamond in front of concierge i.e FR_DiamondConcierge@rccl.com On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com Link to comment Share on other sites More sharing options...
Puffinater Posted February 28, 2012 #409 Share Posted February 28, 2012 Thanks so much!! Any chance you have Ricardos last name?:) If it is the same Ricardo the last name is Mock. Link to comment Share on other sites More sharing options...
redcrown Posted February 28, 2012 #410 Share Posted February 28, 2012 Thanks so much!! Any chance you have Ricardos last name?:) No sorry. I only dealt with him for the cabana. I spent my time in the DL as we had friends that could only go in there. Link to comment Share on other sites More sharing options...
PH8 Posted February 28, 2012 Author #411 Share Posted February 28, 2012 If it is the same Ricardo the last name is Mock. Thats what I was thinking...........just didnt want to assume;) Link to comment Share on other sites More sharing options...
PAFC Posted February 29, 2012 #412 Share Posted February 29, 2012 Thanks so much!! Any chance you have Ricardos last name?:) It is Mock Link to comment Share on other sites More sharing options...
redcrown Posted February 29, 2012 #413 Share Posted February 29, 2012 The other posters are correct it is Ricardo Mock. I just received an email from him. Link to comment Share on other sites More sharing options...
SherriZ366 Posted February 29, 2012 #414 Share Posted February 29, 2012 On Freedom, will Rahul return by mid-April? Has anyone had Verdine as a Diamond Concierge? Is Verdine a lady or gentleman? Link to comment Share on other sites More sharing options...
PH8 Posted March 1, 2012 Author #415 Share Posted March 1, 2012 AD Adventure of the Seas -Reshma (Fernando on vacation 2/19/12) AL Allure of the Seas--(Concierge)-Fernando/Rahim (Diamond)-Dexter Fraser BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11) EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12) EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12) FR Freedom of the Seas (Concierge)-Willie (Diamond)-Verdine (Rahul Barua on vacation 02/12) GR Grandeur of the Seas - none ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12) (Diamond) -Coumella Arandia JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 ) LG Legend of the Seas -none LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD (Diamond)--Nicola Baker MJ Majesty of the Seas- none MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation) MN Monarch of the Seas- none NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12) OA Oasis of the Seas (Concierge)Ricardo Mock (Diamond) Hayley De Vos Luzio RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12 (Diamond)Silvia Abreu De Gasperi(till March 6th,returning in May) RH Rhapsody of the Seas -Amit(date TBD) SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation SP Splendour of the Seas – Diego Tripaldi(till 04/22/12) VI Vision of the Seas - none VY Voyager of the Seas -Israel Sanchez(till 03/12) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com On ships with Diamond lounge concierge,add the word diamond in front of concierge i.e FR_DiamondConcierge@rccl.com On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com Link to comment Share on other sites More sharing options...
PH8 Posted March 1, 2012 Author #416 Share Posted March 1, 2012 It is Mock The other posters are correct it is Ricardo Mock. I just received an email from him.Thanks to the two of you! On Freedom, will Rahul return by mid-April? Has anyone had Verdine as a Diamond Concierge? Is Verdine a lady or gentleman? I read where Verdine was the DL........not sure if it is a man or woman..........thought woman,but looked up the name and it seems to be a man's name..... Link to comment Share on other sites More sharing options...
loudbmw Posted March 1, 2012 #417 Share Posted March 1, 2012 We were on the Freedom of the Seas 2/19/12 sailing. It was Verdine's (female) first week in the Diamond Lounge and she did a fantastic job. She handled a couple of issues for us and did some extra special things for us as it was our 32nd anniversary. We're Diamond+ but spent every evening in the Diamond Lounge versus the Concierge lounge, mostly due to her and fellow guests. I think her assignment is temporary as she is providing vacation coverage. We gave her a wow card and noted on the guest comment survey that she should be considered for the next permanent opening. Lou & Cindy Link to comment Share on other sites More sharing options...
suzyluvs2cruise Posted March 1, 2012 #418 Share Posted March 1, 2012 Israel Sanchez will be taking the Voyager to Singapore and will finish his contract on June 2. Link to comment Share on other sites More sharing options...
PH8 Posted March 1, 2012 Author #419 Share Posted March 1, 2012 (edited) Israel Sanchez will be taking the Voyager to Singapore and will finish his contract on June 2. Wow.he'll be on a lot longer than planned!:eek::eek: ( I just read that on FB!) and thanks for the Verdine info Lou and Cindy! Edited March 1, 2012 by PH8 Link to comment Share on other sites More sharing options...
PH8 Posted March 1, 2012 Author #420 Share Posted March 1, 2012 AD Adventure of the Seas -Reshma (Fernando on vacation 2/19/12) AL Allure of the Seas--(Concierge)-Fernando/Rahim (Diamond)-Dexter Fraser BR Brilliance of the Seas - Betsy Medrano(Edson Rosa on vacation 12/11/11) EN Enchantment of the Seas - Reyno Varkevisser (Charmaine Femandas on vacation 01/16/12) EX Explorer of the Seas -Carlos Javier Ortiz(Mario Reyes as of 4/9/12) FR Freedom of the Seas (Concierge)-Willie (Diamond)-Verdine (Rahul Barua on vacation 02/12) GR Grandeur of the Seas - none ID Independence of the Seas (Concierge)Raj Bhugwath-(Ken Boodoo-on vacation till 04/22/12) (Diamond) -Coumella Arandia JW Jewel of the Seas - Nedere Reid-till April 28th (Jasmin on vacation12/10/11 ) LG Legend of the Seas -none LB Liberty of the Seas (Concierge)-Oana Popa(from 2/04/ to 4/9--returning to Diamond Lounge 4/10 to 4/28) Carlos Ortiz TBD (Diamond)--Nicola Baker MJ Majesty of the Seas- none MA Mariner of the Seas -Luca Lorgio(Nadia Gruber on vacation) MN Monarch of the Seas- none NV Navigator of the Seas – Karen Hernandez(starts vacation 04/12) OA Oasis of the Seas (Concierge)Ricardo Mock (Diamond) Hayley De Vos Luzio RD Radiance of the Seas-(Concierge) Juan Diego Miranda-Allen(till 4/05/12) Steven as of 4/05/12 (Diamond)Silvia Abreu De Gasperi(till March 6th,returning in May) RH Rhapsody of the Seas -Amit(date TBD) SR Serenade of the Seas -Francois Roux (till 07/04/12-returning in Sept)-Victor on vacation SP Splendour of the Seas – Diego Tripaldi(till 04/22/12) VI Vision of the Seas - none VY Voyager of the Seas -Israel Sanchez(till 06/02/12) To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com On ships with Diamond lounge concierge,add the word diamond in front of concierge i.e FR_DiamondConcierge@rccl.com On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com Link to comment Share on other sites More sharing options...
Cruiser21 Posted March 5, 2012 #421 Share Posted March 5, 2012 I am trying to email the diamond concierge on Oasis and the email OA_Concierge02@rccl.com keeps coming back Undeliverable Message. Is there another one I could use. Thanks for your help. Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 5, 2012 #422 Share Posted March 5, 2012 We were on the Freedom of the Seas 2/19/12 sailing. It was Verdine's (female) first week in the Diamond Lounge and she did a fantastic job. She handled a couple of issues for us and did some extra special things for us as it was our 32nd anniversary. We're Diamond+ but spent every evening in the Diamond Lounge versus the Concierge lounge, mostly due to her and fellow guests. I think her assignment is temporary as she is providing vacation coverage. We gave her a wow card and noted on the guest comment survey that she should be considered for the next permanent opening. Lou & Cindy Thats for the info. Verdine sounds fantastic. Link to comment Share on other sites More sharing options...
redcrown Posted March 5, 2012 #423 Share Posted March 5, 2012 (edited) I am trying to email the diamond concierge on Oasis and the email OA_Concierge02@rccl.com keeps coming back Undeliverable Message. Is there another one I could use. Thanks for your help. That email is for Ricardo in the CL. To email Hayley in the Diamond, you do OA underscore DiamondConcierge@rccl.com OA_DiamondConcierge@RCCL.COM Edited March 5, 2012 by redcrown Link to comment Share on other sites More sharing options...
Cruiser21 Posted March 5, 2012 #424 Share Posted March 5, 2012 That email is for Ricardo in the CL. To email Hayley in the Diamond, you do OA underscore DiamondConcierge@rccl.com OA_DiamondConcierge@RCCL.COM Thanks, it worked. Have you had Hayley and if so what were your thoughts? Thanks again. Link to comment Share on other sites More sharing options...
Rare Texed Posted March 5, 2012 #425 Share Posted March 5, 2012 Israel Sanchez will be taking the Voyager to Singapore and will finish his contract on June 2. Thanks for the info. That means he will still be on Voyager for our March 10th cruise. :) Link to comment Share on other sites More sharing options...
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