Clarea Posted October 4, 2012 #1051 Share Posted October 4, 2012 Just returned today from our second cruise on Enchantment this year. Reyno is still Concierge. This is such a great room, as previously stated. Right at the Centrum, a comfortable room with comfortable chairs aligned for meeting/greeting friends, lots of windows, and plenty of room for making drinks and displaying food. So sad Enchantment will be repositioned to Port Canaveral for the 3/4 night runs next year. That schedule's got to take a toll on a ship and staff after awhile. What's the Concierge Lounge like on sister/non-stretched Grandeur? She's replacing Enchantment in Baltimore when Enchantment leaves. It's been moved up into one side of the Viking Crown area. If it's similar to Rhapsody, which we experienced back in June, it is separated from Viking Crown by a partition with openings at the top and bottom. Unfortunately, this allows smoke from the smoking area of Viking Crown to migrate into the CL. Link to comment Share on other sites More sharing options...
KarlS Posted October 4, 2012 #1052 Share Posted October 4, 2012 It's been moved up into one side of the Viking Crown area. If it's similar to Rhapsody, which we experienced back in June, it is separated from Viking Crown by a partition with openings at the top and bottom. Unfortunately, this allows smoke from the smoking area of Viking Crown to migrate into the CL. Rats!! We've discovered having a CL is a really important perk for us when we decide whether to book one of the suites that allows CL access,... but my wife and I aren't smokers. We've only been up to the Viking Crown a few times on the RCI ships we've sailed, but even in the daytime when it's quiet and abandoned, it's really smoky. :( Link to comment Share on other sites More sharing options...
Yorkshire Voyagers Posted October 4, 2012 #1053 Share Posted October 4, 2012 It's been moved up into one side of the Viking Crown area. If it's similar to Rhapsody, which we experienced back in June, it is separated from Viking Crown by a partition with openings at the top and bottom. Unfortunately, this allows smoke from the smoking area of Viking Crown to migrate into the CL. The top is open on the Grandeur - didn't experience any problem with smoking but in the evening the cooking smell from the Asian restaurant, Izumi, drifts over occasionally Link to comment Share on other sites More sharing options...
Clarea Posted October 4, 2012 #1054 Share Posted October 4, 2012 I'm in agreement with Gina on this one. The location of Enchantment's CL is very convenient. The CL on Rhapsody was out of the way, up in Viking Crown. Lots of time spent waiting for the elevator. Bob Link to comment Share on other sites More sharing options...
cruisenfever Posted October 4, 2012 #1055 Share Posted October 4, 2012 I'm in agreement with Gina on this one. The location of Enchantment's CL is very convenient. The CL on Rhapsody was out of the way, up in Viking Crown. Lots of time spent waiting for the elevator. Bob The CL on EN is also being relocated up off the VCL when it goes in for her enhancements. Link to comment Share on other sites More sharing options...
Clarea Posted October 4, 2012 #1056 Share Posted October 4, 2012 The CL on EN is also being relocated up off the VCL when it goes in for her enhancements. Too bad, it's one of the nicest (and most convenient) in the fleet. More staterooms I'm guessing? Link to comment Share on other sites More sharing options...
cruisenfever Posted October 4, 2012 #1057 Share Posted October 4, 2012 (edited) Too bad, it's one of the nicest (and most convenient) in the fleet. More staterooms I'm guessing? You're right, it is one of the nicest and most convenient lounges. Here is a list of what is being done on Enchantment courtesy of Reyno.... DECK 4.........Totally demolishing the marble - making it flat and adding new R BAR!!!! DECK 6.........Loyalty desk is moving to where the art program is right now.... Deck 6..........Opposite Cafe Latitudes will be the internet cafe/library shelves Deck 7..........8 CABINS will replace what was the library/loyalty areas Deck 8..........8 CABINS will replace what was concierge/i-cafe Deck 9..........BIG FLAT SCREEN on Pool Deck Deck 11........Concierge will now be at the back part of VCL Deck 11.........Diamond Concierge * will now be at top part of VCL * If you look on the deck plans it currently shows the DL going in Deck 6 at the front of The Spotlight Lounge. Edited October 4, 2012 by cruisenfever Link to comment Share on other sites More sharing options...
Clarea Posted October 4, 2012 #1058 Share Posted October 4, 2012 You're right, it is one of the nicest and most convenient lounges. Here is a list of what is being done on Enchantment courtesy of Reyno.... DECK 4.........Totally demolishing the marble - making it flat and adding new R BAR!!!! DECK 6.........Loyalty desk is moving to where the art program is right now.... Deck 6..........Opposite Cafe Latitudes will be the internet cafe/library shelves Deck 7..........8 CABINS will replace what was the library/loyalty areas Deck 8..........8 CABINS will replace what was concierge/i-cafe Deck 9..........BIG FLAT SCREEN on Pool Deck Deck 11........Concierge will now be at the back part of VCL Deck 11.........Diamond Concierge * will now be at top part of VCL * If you look on the deck plans it currently shows the DL going in Deck 6 at the front of The Spotlight Lounge. Thanks Patti. Bob Link to comment Share on other sites More sharing options...
Debde Posted October 4, 2012 #1059 Share Posted October 4, 2012 I'm in agreement with Gina on this one. The location of Enchantment's CL is very convenient. The CL on Rhapsody was out of the way, up in Viking Crown. Lots of time spent waiting for the elevator. Bob I agree also. I felt this way from the first time I heard about the new CL location on Radiance. I'm sorry to hear Enchantment is loosing its CL current location and maybe some letter writing might help but I'm thinking not. As a suite guest, I do know I will not book ships that have it in these upper locations. Link to comment Share on other sites More sharing options...
PH8 Posted October 5, 2012 Author #1060 Share Posted October 5, 2012 So sad Enchantment will be repositioned to Port Canaveral for the 3/4 night runs next year. Not sad for me.......going with a group next Sept and will get to meet "Clarea":D:D:D Link to comment Share on other sites More sharing options...
cruising granddad Posted October 5, 2012 #1061 Share Posted October 5, 2012 You're right, it is one of the nicest and most convenient lounges. Here is a list of what is being done on Enchantment courtesy of Reyno.... DECK 4.........Totally demolishing the marble - making it flat and adding new R BAR!!!! DECK 6.........Loyalty desk is moving to where the art program is right now.... Deck 6..........Opposite Cafe Latitudes will be the internet cafe/library shelves Deck 7..........8 CABINS will replace what was the library/loyalty areas Deck 8..........8 CABINS will replace what was concierge/i-cafe Deck 9..........BIG FLAT SCREEN on Pool Deck Deck 11........Concierge will now be at the back part of VCL Deck 11.........Diamond Concierge * will now be at top part of VCL Patti, I hope they get the air conditioning right for the cabins.They were always working on the air in the CL and had a fan there most of the time! Not sad for me.......going with a group next Sept and will get to meet "Clarea":D:D:DKathy, go with us on the Independance OTS December 8th and you can meet Clarea this year. Why wait!!;) Then, we can meet YOU!:D Link to comment Share on other sites More sharing options...
kimberley Posted October 6, 2012 #1062 Share Posted October 6, 2012 (edited) We met Raj in March on Independence but after reading the earlier posts re Israel having taken over as Concierge on Indie after Ken left I am now a little disappointed as we have never sailed with Israel before and I wanted to know what all the fuss was about:D.Looks like they did a straight swap, wasn't Raj on Grandeur for a while? Hi Heather When you meet Israel you will know what the fuss is about. And he is very kind on the eyes :-P xxxxxx Edited October 6, 2012 by kimberley Link to comment Share on other sites More sharing options...
PH8 Posted October 6, 2012 Author #1063 Share Posted October 6, 2012 (edited) Kathy, go with us on the Independance OTS December 8th and you can meet Clarea this year. Why wait!!;) Then, we can meet YOU!:D So many cruises,so little $$$:( I would if I could.. Edited October 6, 2012 by PH8 Link to comment Share on other sites More sharing options...
mommabean Posted October 6, 2012 #1064 Share Posted October 6, 2012 So many cruises,so little $$$:( I would if I could.. I had wanted to do that one, too. I didn't book when it was cheap and I have it on my $1 watch list. But now it's too late since we won't be home until the 9th. Gina Link to comment Share on other sites More sharing options...
PH8 Posted October 7, 2012 Author #1065 Share Posted October 7, 2012 I would love to do the ID in Jan.......the only one that will go to Costa Maya.. Link to comment Share on other sites More sharing options...
suzyluvs2cruise Posted October 9, 2012 #1066 Share Posted October 9, 2012 We're home after two wonderful weeks on Allure. Dexter Fraser left yesterday for vacation and was anxiously looking forward to spending time with his beautiful daughter. Rahim Fraoui is now sharing the Concierge desk with Fernando. Link to comment Share on other sites More sharing options...
tinkerme1 Posted October 9, 2012 #1067 Share Posted October 9, 2012 What a duo, Rahim and Fernando!:D Link to comment Share on other sites More sharing options...
PH8 Posted October 9, 2012 Author #1068 Share Posted October 9, 2012 AD Adventure of the Seas -Silvia Abreu De Gasperi AL Allure of the Seas--(Concierge)- Fernando Ugalde Nadal and Rahim Fraoui (Dexter Fraser on vacation as of 10/07/12) (Diamond)-Anayansy Jimenez BR Brilliance of the Seas -Betsy Medrano-till 12/8/12 EN Enchantment of the Seas -Reyno Varkevisser as of 09/06/12(Sneh Patell) EX Explorer of the Seas -Mario Reyes as of 4/12/12- FR Freedom of the Seas (Concierge)- Willie Salaya as of 09/16/12 (Diamond)-Rahul Barua till 11/04/12 GR Grandeur of the Seas -(Suite Concierge)- Israel Sanchez (Diamond) Ruth Romo ID Independence of the Seas (Concierge)Raj Bhugwath (Diamond) -Columella Arandia as of 06/30/12 JW Jewel of the Seas -Fernando Cataldo(Jasmin Villajuan) LG Legend of the Seas -none till 2/7/13 LB Liberty of the Seas (Concierge)-Carlos Ortiz (Diamond)--Oana Popa till mid Dec(Nicola Baker) MJ Majesty of the Seas- none MA Mariner of the Seas -(Concierge)-Erik Lafitte (Luca Iorio) (Diamond)-Marion De Moura (Erik Lafitte as of 11/2/12) MN Monarch of the Seas- none NV Navigator of the Seas –Ricardo Mock(Alexandra Elena Nica) OA Oasis of the Seas (Concierge)Allan Fajardo and Charmaine (Diamond)Francis Calimag (Hayley De Vos Luzio) RD Radiance of the Seas-(Concierge)Juan Diego Miranda-Allen-as of 06/01/12 (Diamond) Gazetty James(Andrew Finegold till10/26/12 ( Gazetty James) RH Rhapsody of the Seas-(Concierge) Amit Chattopadhyay till 10/14/12(Pretty Shamu 10/14/12-1/23/13) (Diamond)Pretty Shamu(Baris 10/14/12-03/13) SR Serenade of the Seas -Francois Roux till mid December(Daniel Ascol) SP Splendour of the Seas – Diego Tripaldi as of 05/02/12 (Diamond)Telma Santos VI Vision of the Seas - none till 10/23/13 VY Voyager of the Seas -Yangyang Qi To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
PH8 Posted October 9, 2012 Author #1069 Share Posted October 9, 2012 We're home after two wonderful weeks on Allure. Dexter Fraser left yesterday for vacation and was anxiously looking forward to spending time with his beautiful daughter. Rahim Fraoui is now sharing the Concierge desk with Fernando. Thanks for the info!!:D Link to comment Share on other sites More sharing options...
CanuckCruizer Posted October 13, 2012 #1070 Share Posted October 13, 2012 I was told by RCCL that the Concierge on the Adventure will be "Sucel Nickings" - anyone ever heard or him/her? Thanks, Canuck Link to comment Share on other sites More sharing options...
PH8 Posted October 13, 2012 Author #1071 Share Posted October 13, 2012 I was told by RCCL that the Concierge on the Adventure will be "Sucel Nickings" - anyone ever heard or him/her? Thanks, Canuck Sorry,I never heard of him/her?? When will that person be the concierge(if not already)??:confused: Link to comment Share on other sites More sharing options...
CanuckCruizer Posted October 13, 2012 #1072 Share Posted October 13, 2012 Sorry,I never heard of him/her?? When will that person be the concierge(if not already)??:confused: PH8 - Received an e-mail from RCCL re our upcoming T/A on AOS on November 3rd and it said that Sucel Nickings would be the Concierge. I am guessing that it is a she? I have never heard of this person either. Canuck Link to comment Share on other sites More sharing options...
PH8 Posted October 13, 2012 Author #1073 Share Posted October 13, 2012 Thanks.......maybe we'll find out more on this mysterious person soon..:) Link to comment Share on other sites More sharing options...
I Church Posted October 14, 2012 #1074 Share Posted October 14, 2012 Just off the Brilliance of the Seas and had Betsy Medrano as Concierge! Did not impress any of us, she never greeted anyone that came into the room. She sat most of the time reading her e-mail. Hope all of you had a better time in the Concierge Lounge with her than we did. Take care... Irene & Miles Link to comment Share on other sites More sharing options...
WarmH2OSailing Posted October 14, 2012 #1075 Share Posted October 14, 2012 We just finished the Vancouver to Honolulu run with Rhapsody and have only good things to say about Amit. "Big A" (at 5' 8") was really one of the most proactive Concierges we've had. I wonder if he (they) were twins...he was always available and handled any request we had with aplomb and efficiency. If anyone has his services, they will enjoy their cruise. WWS Link to comment Share on other sites More sharing options...
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