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RCI SHore Excursion Cancellation Policy


hal2008

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Website is pretty clear that you can book up to 4 days before the sail date. But not clear about penalty-free cancellation.

 

Can you cancel on the first day after you board the ship for excusion prebooked previously that is taking place on 3rd or 5th day of the cruise?

 

Appreciate any info you might have encountered.

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RCI's T&C says that anything booked presail online, you have to cancel 10 days in advance.

Their excursion booklet conradicts it and says shoul dbe canceled 4days prior to saildate otherwise you will get onboard credit

Excusion booked on board, will have cancellation deadline conveyed at the time of on board booking.

 

Calling RCI results in a different variation of answers (including "once purchased can never be cancelled")!!

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RCI's T&C says that anything booked presail online, you have to cancel 10 days in advance.

Their excursion booklet conradicts it and says shoul dbe canceled 4days prior to saildate otherwise you will get onboard credit

Excusion booked on board, will have cancellation deadline conveyed at the time of on board booking.

 

Calling RCI results in a different variation of answers (including "once purchased can never be cancelled")!!

 

We booked online and cancelled the day we got on the ship. My nephew cut his forehead open the day before we left, so we had to cancel the snorkel tour we had booked weeks ahead of time. Excusion desk told us as long as it is cancelled 24 hours before, it is fine. They got an onboard credit for the price of the excursion, which was fine. Gave them extra $$ for the ship.

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