ladylikes2cruise Posted June 1, 2012 #1 Share Posted June 1, 2012 Anyone know the guest resolutions phone number? Link to comment Share on other sites More sharing options...
rlkubi Posted June 1, 2012 #2 Share Posted June 1, 2012 I believe this number will work. Good luck! 800-819-3902 x 83369 Link to comment Share on other sites More sharing options...
pe4all Posted June 1, 2012 #3 Share Posted June 1, 2012 Did you look on your cruise docs? My obc sometimes "disappears" from my booking page, and gets moved to the cruise docs page. Link to comment Share on other sites More sharing options...
ladylikes2cruise Posted June 1, 2012 Author #4 Share Posted June 1, 2012 Thank you, for your quick reply:D Link to comment Share on other sites More sharing options...
ladylikes2cruise Posted June 1, 2012 Author #5 Share Posted June 1, 2012 Did you look on your cruise docs? My obc sometimes "disappears" from my booking page, and gets moved to the cruise docs page. That's my problem:( I had printed them out 5/14, they were there, perfect Wanted to make a second copy this morning, poof, gone! Link to comment Share on other sites More sharing options...
pe4all Posted June 1, 2012 #6 Share Posted June 1, 2012 Don't worry! When you call, they will probably tell you they see your obc from their end. Bring your "old" copy of your docs to show they were there! Link to comment Share on other sites More sharing options...
mondello Posted June 1, 2012 #7 Share Posted June 1, 2012 Seen others post their OBC "disappears" when they've put in for changes like price match upgrades? Link to comment Share on other sites More sharing options...
serene56 Posted June 1, 2012 #8 Share Posted June 1, 2012 I have read where people were not entitlted to it and they took it back. where did the OBC come from Link to comment Share on other sites More sharing options...
Boony2 Posted June 1, 2012 #9 Share Posted June 1, 2012 Just scan your copy to make your 2nd copy. Link to comment Share on other sites More sharing options...
ladylikes2cruise Posted June 1, 2012 Author #10 Share Posted June 1, 2012 Took 2 hrs:eek:, but I think its fixed (at least right now) Now I'm going to become an*l, and be checking everyday, maybe more:p Thanks to all, for your suggestions. luckily I keep all payments and correspondense(sp) from the get go. Glad I caught it before I cruise, cuz, it would have been a PIA to get it straightenout onboard:eek: Link to comment Share on other sites More sharing options...
mondello Posted June 1, 2012 #11 Share Posted June 1, 2012 They were real good about crediting OBC from my online TA, even putting duplicate announcements in my cabin. Link to comment Share on other sites More sharing options...
ladylikes2cruise Posted June 1, 2012 Author #12 Share Posted June 1, 2012 I have read where people were not entitlted to it and they took it back. where did the OBC come from Price drops, made final payment (paid in full) way before it was due. Also a $50 FCC OBC Link to comment Share on other sites More sharing options...
ladylikes2cruise Posted June 1, 2012 Author #13 Share Posted June 1, 2012 Would like to write a letter to Carnival about the great CS who painstakingly took the time to help me..... An address, if anyone knows.......... TIA Link to comment Share on other sites More sharing options...
Vmalcolm Posted June 3, 2012 #14 Share Posted June 3, 2012 I used a Future Cruise Certificate on my last cruise. The $100 was immediately applied to my payments, but $100 OBC never showed up on any of my docs. Called PVP and she told me twice that she could see it in her system, but I wouldn't see it. While on my cruise, by midweek it still hadn't shown up. Went to customer service and they said it wasn't in their system and they'd have to contact Carnival HQs. I had the paperwork with me and brought them a copy. Three days later it finally showed up. If you are expecting an OBC, be sure to take any documentation with you! Not a huge hassle, but still time better spent doing something else. Link to comment Share on other sites More sharing options...
ItsAllAboutTheSass Posted June 3, 2012 #15 Share Posted June 3, 2012 Would like to write a letter to Carnival about the great CS who painstakingly took the time to help me.....An address, if anyone knows.......... TIA http://lmgtfy.com/?q=carnival+cruise+lines+address Link to comment Share on other sites More sharing options...
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