Problems With Priceline!

[dmk]

I'm wondering if anybody else has had a similiar problem to mine. I received an email saying that I had bonus $ to use on my next request. I decided to use it on a future hotel booking.

After goig through the tedious bidding process, I find out that the bonus $ were never added by Priceline to my bids.

I tried to start again and was told the bonus had expired????:eek:

[JohninDC]

The very few times I have used Priceline, the answers to all of my questions were found at www.betterbidding.com Have you checked there? :confused:

[dmk]

The very few times I have used Priceline, the answers to all of my questions were found at www.betterbidding.com Have you checked there? :confused:

 

Thank you for your suggestion!

While I have used betterbidding frequently. I had not realized that they had FAQs which covered many areas.

I checked and it seems I'm not the only one who has had problems with the Bonus $ rewards. So I'll just leave it at that.

[eandj]

I've been succesful in the past.

If your booking met their guidelines to the offer, I'd call and see if you can get the adjustment. Doesn't hurt asking. And if you got the offer, you are a regular customer they should keep happy. Good luck.

[dmk]

I've been succesful in the past.

If your booking met their guidelines to the offer, I'd call and see if you can get the adjustment. Doesn't hurt asking. And if you got the offer, you are a regular customer they should keep happy. Good luck.

 

While I didn't call, I sent an email. But they wouldn't accomodate me.

[eandj]

While I didn't call, I sent an email. But they wouldn't accomodate me.

 

Humpf...they aren't known for their cutomer service , are they? :rolleyes: Hopefully you got a good price, needless. Enjoy your trip.

[dmk]

I received another Bonus cash reward today. Good unti 11:59 p.m. tonight.

After my first bid using this reward I was told...Sorry! You have used this before????

How could I have used it if it was just sent out today??

Is it only me that this problem is happening to?

I have emailed priceline again to tell them of this problem. I am interested to see what their response will be this time.