mrsfefe Posted March 30, 2013 #1 Share Posted March 30, 2013 When booking an Oceania cruise with included "Free Prepaid Gratuities" does that only cover the daily cabin gratuity, or does it also include the 18% added to drinks and spa treatments? How is it accounted for during the cruise? Is it added as you go and then deducted from the final bill or do they use some other method to apply it? Thanks.:) Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 30, 2013 #2 Share Posted March 30, 2013 It is only for Room stewards & waitstaff Link to comment Share on other sites More sharing options...
JimandStan Posted March 30, 2013 #3 Share Posted March 30, 2013 As stated in the "Frequently asked questions" section of the Oceania Website: Q: What is Oceania's gratuity policy? A: FOR SAILINGS PRIOR TO THE 2013-14 WINTER SEASON: How much you choose to tip is a personal matter and completely at your discretion. For your convenience the following gratuities are automatically added to your shipboard account. For guests occupying staterooms, gratuities of $14.50 per guest, per day will be added. For guests occupying Penthouse, Oceania, Vista or Owner's Suites where Butler Service is provided, gratuities of $20.50 per guest, per day will be added. In addition, an 18% service gratuity is automatically added to all beverage purchases, spa services and dinner at La Reserve. Naturally, guests may adjust gratuities while onboard the vessel at their sole discretion. FOR SAILINGS BEGINNING WITH THE 2013-14 WINTER SEASON: How much you choose to tip is a personal matter and completely at your discretion. For your convenience the following gratuities are automatically added to your shipboard account. For guests occupying staterooms, gratuities of $15.00 per guest, per day will be added. For guests occupying Penthouse, Oceania, Vista or Owner's Suites where Butler Service is provided, gratuities of $22.00 per guest, per day will be added. In addition, an 18% service gratuity is automatically added to all beverage purchases, spa services and dinner at La Reserve. Naturally, guests may adjust gratuities while onboard the vessel at their sole discretion. It should be noted that gratuities are already included in both the House Select and Prestige Beverage Packages, which are priced at $34.95 and $54.95 per person per day respectively. On the accounting front, prepaid gratuities appear as a credit to one's shipboard account as the voyage begins, and the "daily tip amount" is debited day by day. Hope that this helped, please enjoy your cruise ! Link to comment Share on other sites More sharing options...
kuldalai Posted March 30, 2013 #4 Share Posted March 30, 2013 Except for Oceania Cruises sold in Australia where it is illegal to sell a product at one price and then add on extra charges afterwards . So Australian travellers have pre-paid grauities included in their fare, but pay the % on charge for bar purchases. Link to comment Share on other sites More sharing options...
Jancruz Posted March 30, 2013 #5 Share Posted March 30, 2013 When booking an Oceania cruise with included "Free Prepaid Gratuities" does that only cover the daily cabin gratuity, or does it also include the 18% added to drinks and spa treatments? How is it accounted for during the cruise? Is it added as you go and then deducted from the final bill or do they use some other method to apply it? Thanks.:) When your gratuities are included, the suggested amount is paid for you daily and you may not adjust them downward as the FAQ seems to suggest.. Jancruz1 Link to comment Share on other sites More sharing options...
cdn.cruiser Posted March 30, 2013 #6 Share Posted March 30, 2013 Am I correct in assuming there is no 18% service charge on free non alcoholic drinks? E.g. If I go to the bar and ask for a virgin pina colada, will I be charged a service charge? Thanks. Link to comment Share on other sites More sharing options...
globevest Posted March 31, 2013 #7 Share Posted March 31, 2013 Am I correct in assuming there is no 18% service charge on free non alcoholic drinks? E.g. If I go to the bar and ask for a virgin pina colada, will I be charged a service charge? Thanks. You are correct. Link to comment Share on other sites More sharing options...
cdn.cruiser Posted March 31, 2013 #8 Share Posted March 31, 2013 Thank you. Link to comment Share on other sites More sharing options...
muth cruiser Posted April 4, 2013 #9 Share Posted April 4, 2013 Can anyone tell me what happens when you book a cruise early or with a TA that offers free gratuities and you are at the silver level in the Oceania Club, which means you get complimentary pre-paid gratuities twice. Do you get an on-board credit for the extra gratuities? Link to comment Share on other sites More sharing options...
Jancruz Posted April 4, 2013 #10 Share Posted April 4, 2013 Can anyone tell me what happens when you book a cruise early or with a TA that offers free gratuities and you are at the silver level in the Oceania Club, which means you get complimentary pre-paid gratuities twice. Do you get an on-board credit for the extra gratuities? Exactly, you get obc for the 2nd set of gratuities! Jancruz1 Link to comment Share on other sites More sharing options...
vaitape Posted April 4, 2013 #11 Share Posted April 4, 2013 Exactly, you get obc for the 2nd set of gratuities!Jancruz1 Jan, Let me see if I have this correctly: Our promo offer from O includes free gratuities. We are at the silver level which now includes gratuities. So, in addition to the other things included in O's promo, we will also receive an OBC equal to the amount of the promo gratuities because we already receive free gratuities? If I'm understanding you correctly Jancruz1, I'm a happy pax! Link to comment Share on other sites More sharing options...
Jancruz Posted April 4, 2013 #12 Share Posted April 4, 2013 I did not see you said silver level..I am checking now with the person who put this in effect.. Jancruz1 Link to comment Share on other sites More sharing options...
Jancruz Posted April 4, 2013 #13 Share Posted April 4, 2013 Jan, Let me see if I have this correctly: Our promo offer from O includes free gratuities. We are at the silver level which now includes gratuities. So, in addition to the other things included in O's promo, we will also receive an OBC equal to the amount of the promo gratuities because we already receive free gratuities? If I'm understanding you correctly Jancruz1, I'm a happy pax! OK..here is your answer... If you were a Silver member as of 12/31/12 yes; you O grandfathered those folks who had the benefit. If you turned silver after that date Oceania no longer provide gratuities twice. Jancruz1 Link to comment Share on other sites More sharing options...
Rare LHT28 Posted April 4, 2013 #14 Share Posted April 4, 2013 That is unfair ....to punish loyal O cruisers :eek: If they are offering perks to anyone who books then the OC status/perks should still hold for all that qualify Disappointed in Oceania :mad: Link to comment Share on other sites More sharing options...
orchestrapal Posted April 4, 2013 #15 Share Posted April 4, 2013 That is unfair ....to punish loyal O cruisers :eek: If they are offering perks to anyone who books then the OC status/perks should still hold for all that qualify Disappointed in Oceania :mad: Agree with you! Are they favoring the newcomers with free gratuties which we had to earn and then not giving us anything in their place. Not fair. :mad: Link to comment Share on other sites More sharing options...
vaitape Posted April 4, 2013 #16 Share Posted April 4, 2013 How does on find out what date one turned silver? Link to comment Share on other sites More sharing options...
Rare LHT28 Posted April 5, 2013 #17 Share Posted April 5, 2013 How does on find out what date one turned silver? You turn Silver when you board the ship for your 10th cruise i think that is how it works You can go to Oceania Club & sign in then look at your past cruises Lyn Link to comment Share on other sites More sharing options...
spook1 Posted April 5, 2013 #18 Share Posted April 5, 2013 how does on find out what date one turned silver? mirror mirror on the wall whi is the silverest of them all. Link to comment Share on other sites More sharing options...
spook1 Posted April 5, 2013 #19 Share Posted April 5, 2013 you are correct. okay. Give me the math on zero cost tip. Link to comment Share on other sites More sharing options...
vaitape Posted April 5, 2013 #20 Share Posted April 5, 2013 You turn Silver when you board the ship for your 10th cruise i think that is how it worksYou can go to Oceania Club & sign in then look at your past cruises Lyn Except we had some cruises that received double cruise credits and I don't remember which ones those were. And then O changed how the cruise credits were calculated somewhere along the way and I don't remember when that happened either. Come on!....if one is silver, one gets the OBC equivalent if gratuities are offered in a promo or by a TA. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted April 5, 2013 #21 Share Posted April 5, 2013 Except we had some cruises that received double cruise credits and I don't remember which ones those were. And then O changed how the cruise credits were calculated somewhere along the way and I don't remember when that happened either. Come on!....if one is silver, one gets the OBC equivalent if gratuities are offered in a promo or by a TA. Do you remember what cruise you got your silver pin?? Maybe contact Oceania Cruise club ambassador ..he should know Lyn Link to comment Share on other sites More sharing options...
vaitape Posted April 5, 2013 #22 Share Posted April 5, 2013 Do you remember what cruise you got your silver pin??Maybe contact Oceania Cruise club ambassador ..he should know Lyn Thanks Lyn....I'll do that. We don't pay much attention to pins, etc so can't use that as a point of reference. Will call O. Link to comment Share on other sites More sharing options...
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