No RoadRunner e-mail on princess

[OleSalt]

My 500 "free" minutes is useless because i cannot access my principal e-mail account (RoadRunner+TW Cable) According to the IT guy on board this is a fleet wide problem.

Can anyone figure out the problem and/or give a workaround? I am surprised this hasn't been posted as it has been a problem fro several months.

[chrysalis]

It has been posted....by you, and there were solutions suggested...

 

http://boards.cruisecritic.com/showthread.php?t=1939930&highlight=roadrunner

[Love.II.Cruise]

It has been posted....by you, and there were solutions suggested...

 

http://boards.cruisecritic.com/showthread.php?t=1939930&highlight=roadrunner

 

Why start a new thread when others have already tried to help you. :rolleyes:

[OleSalt]

I poster this because the previous attempts showed aas "not sent for technical reasons". Foolishly I believed that.

Thanks for your guidance.

[usviking]

Our local internet provider's email service was extremely slow on Princess ships. At the suggestion of one of the internet managers, I now forward my email to a Gmail account when cruising. Using Gmail significantly cut the time it takes to check my email.

.

[FritzG]

When we had RR I just had all of our email forwarded to my Yahoo account. It worked perfectly, and I eventually stopped using RR and stayed with Yahoo or Outlook mail.

[san diego sue]

While on ship go to:

mail2web.com then put in your road runner account and password and you are fine. Works every time.

I still prefer to use Yahoo mail while on board for my personal email. It comes

up very quickly.When I go to my RR account, no filters for junk and I get too many emails. At home, it is filtered out.

Try the website at home and see how you can get into RR. Then you will know that it works.

[Times Prince]

My 500 "free" minutes is useless because i cannot access my principal e-mail account (RoadRunner+TW Cable) According to the IT guy on board this is a fleet wide problem.

Can anyone figure out the problem and/or give a workaround? I am surprised this hasn't been posted as it has been a problem fro several months.

I have RoadRunner and get email very consistently when onboard ship. You first need to make sure you have webmail enabled (I think this was in your Manage My Account setup - it's been a long time).

 

When onboard ship, log into the internet services and then go directly to http://webmail.nyc.rr.com You will then get a logon screen that requires you to know your email address (should be no problem), and the password that you set up in your local account management page. For me this is the main password for account management.

 

Works almost every time. You can test it first at home. The webmail RR application does not have access to your computer resident address book, so you might want to populate the online address book with critical addresses from home first. Also be aware that if you delete emails from the online webmail account during the cruise before you have downloaded them to your home computer, then your home computer will never see them.

 

Going through a separate email service like mail2web is NOT required.

 

https://webmail.hot.rr.com/ is the login page url from the RR Manage My Account page - haven't tried this onboard.

Edited November 16, 2013 by Times Prince
added application info

[Woobstr112G]

I had this problem in March on the Sapphire. Last month on the Royal however I was able to log on to my RR email with no issues whatsoever.....:)

 

Bob