sollan Posted November 29, 2013 #1 Share Posted November 29, 2013 :mad:Hi I haven't been able to access deck plans for any of X's ships for quite some time now. :mad: Someone else having this problem??? Link to comment Share on other sites More sharing options...
Rare MVPinBoynton Posted November 29, 2013 #2 Share Posted November 29, 2013 No problem at all using both Firefox and IE. Link to comment Share on other sites More sharing options...
We're The Groupnors Posted November 29, 2013 #3 Share Posted November 29, 2013 No problem with Windows Explorer, either. Link to comment Share on other sites More sharing options...
Theologator Posted November 29, 2013 #4 Share Posted November 29, 2013 No trouble seeing them using Safari on my iPhone either. You might checking your pop-up blocker or JavaScript since the deck plans do have a pop-up option. Sent using the Cruise Critic forums app Link to comment Share on other sites More sharing options...
Fouremco Posted November 29, 2013 #5 Share Posted November 29, 2013 No problem with Chrome on a Mac either. I agree with previous post: look at your pop-up blocker settings. Link to comment Share on other sites More sharing options...
sollan Posted November 29, 2013 Author #6 Share Posted November 29, 2013 No - it's not any pop-up blocker problems. Celebritys web site apologize as follows.... We Apologize for the Error The page you are looking for can not be found. It could be that the page has moved, the page has been eliminated, or the web address entered could be incorrect. To navigate away from this error page, click here Celebrity Cruises website . Do I have to say that the link leads to the same error page.... Link to comment Share on other sites More sharing options...
Fouremco Posted November 29, 2013 #7 Share Posted November 29, 2013 No - it's not any pop-up blocker problems. Celebritys web site apologize as follows.... We Apologize for the Error The page you are looking for can not be found. It could be that the page has moved, the page has been eliminated, or the web address entered could be incorrect. To navigate away from this error page, click here Celebrity Cruises website . Do I have to say that the link leads to the same error page.... Hmmm. How are you trying to access the deck plans? Try: http://www.celebritycruises.com/ Home Plan A Cruise Ships (Pick your ship) Deck Plans If that doesn't work, clear your history and cache to ensure that you aren't recycling through an earlier cached version from a time when there were problems, then try again. Hope it works for you! Link to comment Share on other sites More sharing options...
Theologator Posted November 29, 2013 #8 Share Posted November 29, 2013 No - it's not any pop-up blocker problems. Celebritys web site apologize as follows.... We Apologize for the Error The page you are looking for can not be found. It could be that the page has moved, the page has been eliminated, or the web address entered could be incorrect. To navigate away from this error page, click here Celebrity Cruises website . Do I have to say that the link leads to the same error page.... Hmmm. I just this moment checked deck plans on Reflection without trouble. Please try this link, which I just copied: http://www.celebritycruises.com/explore/ships/detail.do?shipCode=RF#deck_plans/explore/ships/deckPlans.do%3FshipCode=RF I hope you find a way! Sent using the Cruise Critic forums app Link to comment Share on other sites More sharing options...
Lsimon Posted November 29, 2013 #9 Share Posted November 29, 2013 (edited) I've noticed that some pages do not work with Internet Explorer 11. I tried the link above and got the error message as well. If I try it on another browser it works fine. I no longer have Internet Explorer version prior to 11 loaded so I can't test that but I have no issues with Firefox or Chrome. Unfortunately, Celebrity has had some serious problems in the department that does their web site and has had terrible site problems the past 2 or 3 years. There has been a recent rash of severe problems as they did some back end changes that left lots of issues with their web site front end (for example many people having problems viewing or booking excursions). Now it appears that the programming they are doing seems to be incompatible with different web browsers. Edited November 29, 2013 by Lsimon Link to comment Share on other sites More sharing options...
RTLS Posted November 30, 2013 #10 Share Posted November 30, 2013 I've noticed that some pages do not work with Internet Explorer 11. I tried the link above and got the error message as well. If I try it on another browser it works fine. I no longer have Internet Explorer version prior to 11 loaded so I can't test that but I have no issues with Firefox or Chrome. Unfortunately, Celebrity has had some serious problems in the department that does their web site and has had terrible site problems the past 2 or 3 years. There has been a recent rash of severe problems as they did some back end changes that left lots of issues with their web site front end (for example many people having problems viewing or booking excursions). Now it appears that the programming they are doing seems to be incompatible with different web browsers. I have the exact same problem and have Internet Explorer 11.1. I'm going to try with google chrome. Link to comment Share on other sites More sharing options...
RTLS Posted November 30, 2013 #11 Share Posted November 30, 2013 Works just fine with Google Chrome. Thanks for the tip Link to comment Share on other sites More sharing options...
tunaman2011 Posted November 30, 2013 #12 Share Posted November 30, 2013 Greetings If you are using IE 11 just go to the cog wheel in the top right of the browser and click "compatibility view settings" then add the Celebrity web site. I was having similar problems with the site. Good Sailing Tom Link to comment Share on other sites More sharing options...
RTLS Posted November 30, 2013 #13 Share Posted November 30, 2013 Greetings If you are using IE 11 just go to the cog wheel in the top right of the browser and click "compatibility view settings" then add the Celebrity web site. I was having similar problems with the site. Good Sailing Tom That doesn't work for me. But using google Chrome does Link to comment Share on other sites More sharing options...
Lsimon Posted November 30, 2013 #14 Share Posted November 30, 2013 Greetings If you are using IE 11 just go to the cog wheel in the top right of the browser and click "compatibility view settings" then add the Celebrity web site. I was having similar problems with the site. Good Sailing Tom Thanks for the tip! Works fine on IE-11 now. Link to comment Share on other sites More sharing options...
sollan Posted December 1, 2013 Author #15 Share Posted December 1, 2013 Greetings If you are using IE 11 just go to the cog wheel in the top right of the browser and click "compatibility view settings" then add the Celebrity web site. I was having similar problems with the site. Good Sailing Tom Thanks!!! Link to comment Share on other sites More sharing options...
Theologator Posted December 1, 2013 #16 Share Posted December 1, 2013 Thanks!!! Glad this is working better for you now. I gave up on IE earlier this year when it crashing repeatedly on my home and works computers. Google Chrome seems far more nimble, no crashing and just works better (to my tastes.) Happy cruising! Sent using the Cruise Critic forums app Link to comment Share on other sites More sharing options...
celle Posted December 1, 2013 #17 Share Posted December 1, 2013 There's another site you can use, to look at cruise deck plans of most cruise ships. cruise deck plans dot com Write it without the spaces. Link to comment Share on other sites More sharing options...
shoreham01 Posted December 1, 2013 #18 Share Posted December 1, 2013 There's another site you can use, to look at cruise deck plans of most cruise ships. cruise deck plans dot com Write it without the spaces. Yes, I always use this site instead of Celebrity, far clearer than the Celebrity one and it always works :) Link to comment Share on other sites More sharing options...
jgnova Posted December 1, 2013 #19 Share Posted December 1, 2013 One of the best ways I have found to get deck plans is from the online brochures. You can download PDFs of just the pages for the ship you want. I have done that for every sailing to print and take with us as the little hand-out maps no longer have any detail. j Link to comment Share on other sites More sharing options...
zoncom Posted December 1, 2013 #20 Share Posted December 1, 2013 I search on several discount online cruise agencies. The deck plans are extra large. X sites too small. Link to comment Share on other sites More sharing options...
Rare MVPinBoynton Posted December 1, 2013 #21 Share Posted December 1, 2013 I enjoy using the free Shipmate iPhone app that has deck plans for all the ships. Very handy. Link to comment Share on other sites More sharing options...
Shermcruiser Posted December 1, 2013 #22 Share Posted December 1, 2013 Greetings If you are using IE 11 just go to the cog wheel in the top right of the browser and click "compatibility view settings" then add the Celebrity web site. I was having similar problems with the site. Good Sailing Tom That worked for me. THANKS!!! Link to comment Share on other sites More sharing options...
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