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For those that left; what will it take to convince you to come back?


LMaxwell
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I don't intend this to come off as rude, genuinely, but I thought I explained that live music and nightly entertainment is important to me on a vacation. I certainly didn't love everything about Carnival, because I booked with others. And I have cruises on Celebrity as well but find that line to be a bit more "biz cas" then I want on vacation.

 

I listened to the RC costs more speech a million times, then I went and booked 3 RC cruises, two of them for cheaper than anything Carnival had running at the similar time/itineraries. Why should I sacrifice being entertained when I spend EVERY night at home base, so to speak, and only a few hours of a few days in port?

 

I really have to wonder in all these forum posts when people (not specifically aimed at you, but included) claim they don't care that this was cut, they don't care that that was cut, they don't care, it makes no difference, who cares, blah blah blah. Well then what DO you care about?

 

But, not to go too far off track, there have been some good suggestions made in here. I can put up with a lot of cut backs if there are some good tunes and a show to dazzle me. Carnival used to offer a great all around product and I don't feel like they do anymore. Incorporating a deck band (when there is already bandstands for them) and more shows when a theater already exists isn't like asking them to completely re-model a ship or add new infrastructure that would be costly/downtime.

 

I like nightlife and entertainment, nothing not to get. Someone said put the comedians in the theatre. 100% agree! Maybe a steel drummer for sail away. The DJ can waterski behind...

 

If Carnival were half the price of RC I'd look the other way, but they really aren't. In fact in a lot of cases they are more expensive. So even the old rules of thumb are changing.

 

 

I dont know how you got so lucky and booked with RC at the same cost as Carnival! Ive never seen anything close to balcony pricing. Right now go do a mock booking and there is a 1000 diff in prices for two ppl. That to me is a HUGE difference in pricing! Yes Ive looked at other lines BUT im a more cost cautious person So kudos to you booking cheaper with RCCL! I would love it to cruise other lines but I love Carnival also so i wouldn't give up on them

 

Example. RCCL 2 ppl Balcony 2585. Carnival. 2 ppl Balcony 1600.. Same itinerary

Edited by lilmizz
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DW and I haven't left CCL, but can now say they will not be our 1st choice when booking our next cruise. We sailed 3 times this year, 2 times on CCL and 1 on RCCL. Our RCCL cruise on Freedom of the Seas (7 nights) cost more than our 2 cruises combined on CCL Fascination. We sailed in a Jr. Suite on Freedom, and OV on Fascination.

 

Our last cruise 11/30 on Fascination we returned with an almost empty feeling. Nothing awful happened, just was a lackluster cruise. Room Steward did not deliver our Platinum gift, we went to Guest Services to ask about it. Did not receive chocolate delight in room which is supposed to be a Platinum perk. DW talked to Room Steward 1 time on the 2nd day, while I never saw or met the person. Was wait listed for early dining and ended up with late dining (went from guaranteed times to priority under new Platinum benefits).:( Only ate in MDR 2 nights due to late dining times. MDR service was pitiful due to staff having too many people to serve. Entertainment in evenings on Promenade at Stars Bar was almost nonexistent. We like to drink wine and dance here nightly, but only had music 1 night for this to happen.

 

I could go on, but I think I have mad the point for us. There is nothing wrong with CCL for many, but we have either cruised out or Carnival (d) out. I think it is the latter for the present time.

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I dont know how you got so lucky and booked with RC at the same cost as Carnival! Ive never seen anything close to balcony pricing. Right now go do a mock booking and there is a 1000 diff in prices for two ppl. That to me is a HUGE difference in pricing! Yes Ive looked at other lines BUT im a more cost cautious person So kudos to you booking cheaper with RCCL! I would love it to cruise other lines but I love Carnival also so i wouldn't give up on them

 

Example. RCCL 2 ppl Balcony 2585. Carnival. 2 ppl Balcony 1600.. Same itinerary

 

lilmizz, I'll give you an example. DW and I sailed on RCCL Freedom of the Seas in September this year. We also looked and priced CCL Dream for the same dates and routes. Both sailed the Western Caribbean, Dream on Saturday and Freedom on Sunday, and both sailed from Port Canaveral. Our cruise was actually $50 pp cheaper on RCCL, due to a $100 Crown & Anchor Certificate for past guest, and a Senior rate. So while it may be rare, CCL is not always the cheapest.

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DW and I haven't left CCL, but can now say they will not be our 1st choice when booking our next cruise. We sailed 3 times this year, 2 times on CCL and 1 on RCCL. Our RCCL cruise on Freedom of the Seas (7 nights) cost more than our 2 cruises combined on CCL Fascination. We sailed in a Jr. Suite on Freedom, and OV on Fascination.

 

Our last cruise 11/30 on Fascination we returned with an almost empty feeling. Nothing awful happened, just was a lackluster cruise. Room Steward did not deliver our Platinum gift, we went to Guest Services to ask about it. Did not receive chocolate delight in room which is supposed to be a Platinum perk. DW talked to Room Steward 1 time on the 2nd day, while I never saw or met the person. Was wait listed for early dining and ended up with late dining (went from guaranteed times to priority under new Platinum benefits).:( Only ate in MDR 2 nights due to late dining times. MDR service was pitiful due to staff having too many people to serve. Entertainment in evenings on Promenade at Stars Bar was almost nonexistent. We like to drink wine and dance here nightly, but only had music 1 night for this to happen.

 

I could go on, but I think I have mad the point for us. There is nothing wrong with CCL for many, but we have either cruised out or Carnival (d) out. I think it is the latter for the present time.

 

That's a fair comment . What I find with Carnival , just the fact that it has become much lesser of a cruise line that what it was in the past. We have experienced the same as you that I highlighted . I'm beginning to think Carnival has trained its staff to recognize / honor Diamond members only for their loyalty, everyone else is just another card. It certainly shows when your cruising on a Carnival ship.

 

Platinum members are a dime a dozen these days .

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I dont know how you got so lucky and booked with RC at the same cost as Carnival! Ive never seen anything close to balcony pricing. Right now go do a mock booking and there is a 1000 diff in prices for two ppl. That to me is a HUGE difference in pricing! Yes Ive looked at other lines BUT im a more cost cautious person So kudos to you booking cheaper with RCCL! I would love it to cruise other lines but I love Carnival also so i wouldn't give up on them

 

Example. RCCL 2 ppl Balcony 2585. Carnival. 2 ppl Balcony 1600.. Same itinerary

 

It is all timing and watching the pricing. Leaving on Allure tomorrow. Originally paid $939 pp for an inside room. Watched and waited, D1 Hump extended balcony dropped from 1600 down to 949 for a weekend, so I made the upgrade. Soon after that the price went back to 1600 and then up to 2100 per person. This actually SAVED me money in the end because I was able to use my Crown and Anchor emerald level balcony discount. I could have kept my inside room and spent $649pp, or had a boardwalk view for around $749, but since the money was spent and I got the balcony discount it made sense to get the balcony on Allure. All in with insurance, taxes, and pre-paid gratuities I was right around 2K for both of us.

 

Recently sailed solo on Vision of the Seas on a 2 night preview cruise. Rate was $89 for outside view; solo supplement was only 15%. Also received double cruise credits for sailing solo.

 

Booked Freedom of Seas at 369 for a Promenade view cabin during a sale. Many others not only got that sale but there was a coupon for certain dates good for another $75 off per cabin. I could not take advantage of the coupon, but right after I booked the price went to $669 and is now $700 pp for the same room.

 

Legend of the Seas 10 nighter is 779 for a guarantee. I paid $850 pp for a room of my choosing and my TA kicked me back generous OBC for doing so; better than taking the 779 guarantee. The overall cost per day with the kickback is very, very low. 8 day Breeze would be significantly more. (at least at the time of looking at it it was) Breeze is a newer ship with more to do than Legend of the Seas, so I will concede that point. If I had booked early I could have had oceanview for about the same price. Now oceanview is astronomical. No deal.

 

RC runs lots of sales and promotions and if you watch prices it isn't hard to go on RC for the same, less, or just marginally more than Carnival for the same weeks.

 

I'm not very particular about my rooms, I'll take the best overall deal unless an upgrade is of insignifcant cost. I use a website about cruising, that I "fished" around for on google to track prices. Super useful site. I hope everyone uses it to their advantage.

 

*IF* you will only sail balcony rooms, yes, I will concede RC is usually more expensive. Given that many people have to factor in a lot of other costs (that aren't going to be very different; airfare, alcohol hotel, food while travelling, insurance, taxes, tips etc) that the only difference is the base rates and in the end you're probably not going to have more than 10% overall difference in total vacation expenditure.

 

After my next cruise I make it to Diamond on RCI so I will receive nightly free cocktails and the balcony discount increases to $225 off per room. That is certainly a real cost anywhere and represents, to me, a savings. If me and my partner have 3 free cocktails per night that is a $25-35 savings, per day, for each of us. There is $350-450 for a week right there in savings.

Edited by LMaxwell
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What I am mostly seeing on this thread is there are different strokes for different folks so I thought I would add my two cents.

 

Many moved on because they found Carnival boring. We, on the other hand are boring old folks close to retirement so Carnival suits us. We stopped going to the shows years ago (and even participated in a few in our early years) but we didn't cruise for the shows. We prefer to spend our evenings in the casino so not feeling compelled to have to see the show just gives us more time to do what we most enjoy.

 

We have been to almost all the ports multiple times and have done all the excursions we care to do, and we now have our favorite restaurants, bars, or cigar stores in various ports and will get off the ship when we feel like it, not because an excursion puts us on a timeline. To be honest, a cruise with all sea days wouldn't be a problem for us.

 

We cruise to relax. We get up when we want, go to bed when we want, eat when we want. We dress up when we want or dress down if we choose.

 

We have also sailed Princess and RCCL. We found the food better on Carnival overall but of course food tastes are subjective.

 

What really stands out for us on Carnival above the rest is the friendly staff. The staff over the past few years has become more sparse and the service is not what it used to be, but the crew are providing the best they can under those circumstances and have in our experience, remained as friendly as ever.

 

Carnival is our comfort zone. Carnival feels like our vacation home. We could actually sail for less on other lines because on Carnival we tend to upgrade our experience by getting suits, chef's table, wine packages etc. If we branched out we would so busy with the new experiences we wouldn't be spending so much time in the casinos, which would save us loads, but on the other hand, that is what we enjoy, so why?

 

We don't rule out ever going on another lines, we just like what we have on Carnival. Sure we would prefer tablecloths,(but to be honest, the new menu looks very appealing and a good trade in my opinion) We loved the steel drums, but in all honesty only listened to them a couple of hours on a cruise and never missed them until they were gone. We hate the DJ but don't spend a lot of time on Lido anyway. We have already seen all the line dances, the hairy chest contest, and don't use the pool.

 

We would like to see the number of service people increase, that is the one thing that would eventually drive us away from our vacation home. Meanwhile, we truly appreciate that the staff that are working still seem to do it with a smile and a greeting regardless of how overworked they seem to be. That is what brings us back time and time again. That is was makes us comfortable. You can't relax if you aren't comfortable, and that is why we cruise, to relax.

 

To those that have others reasons to cruise, such as for the varied ports or the décor or amenities on the ship, they have every reason to be disappointed and choose other venues. If Carnival didn't meet our needs, we would do the same.

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What I am mostly seeing on this thread is there are different strokes for different folks so I thought I would add my two cents.

 

Many moved on because they found Carnival boring. We, on the other hand are boring old folks close to retirement so Carnival suits us. We stopped going to the shows years ago (and even participated in a few in our early years) but we didn't cruise for the shows. We prefer to spend our evenings in the casino so not feeling compelled to have to see the show just gives us more time to do what we most enjoy.

 

We have been to almost all the ports multiple times and have done all the excursions we care to do, and we now have our favorite restaurants, bars, or cigar stores in various ports and will get off the ship when we feel like it, not because an excursion puts us on a timeline. To be honest, a cruise with all sea days wouldn't be a problem for us.

 

We cruise to relax. We get up when we want, go to bed when we want, eat when we want. We dress up when we want or dress down if we choose.

 

We have also sailed Princess and RCCL. We found the food better on Carnival overall but of course food tastes are subjective.

 

What really stands out for us on Carnival above the rest is the friendly staff. The staff over the past few years has become more sparse and the service is not what it used to be, but the crew are providing the best they can under those circumstances and have in our experience, remained as friendly as ever.

 

Carnival is our comfort zone. Carnival feels like our vacation home. We could actually sail for less on other lines because on Carnival we tend to upgrade our experience by getting suits, chef's table, wine packages etc. If we branched out we would so busy with the new experiences we wouldn't be spending so much time in the casinos, which would save us loads, but on the other hand, that is what we enjoy, so why?

 

We don't rule out ever going on another lines, we just like what we have on Carnival. Sure we would prefer tablecloths,(but to be honest, the new menu looks very appealing and a good trade in my opinion) We loved the steel drums, but in all honesty only listened to them a couple of hours on a cruise and never missed them until they were gone. We hate the DJ but don't spend a lot of time on Lido anyway. We have already seen all the line dances, the hairy chest contest, and don't use the pool.

 

We would like to see the number of service people increase, that is the one thing that would eventually drive us away from our vacation home. Meanwhile, we truly appreciate that the staff that are working still seem to do it with a smile and a greeting regardless of how overworked they seem to be. That is what brings us back time and time again. That is was makes us comfortable. You can't relax if you aren't comfortable, and that is why we cruise, to relax.

 

To those that have others reasons to cruise, such as for the varied ports or the décor or amenities on the ship, they have every reason to be disappointed and choose other venues. If Carnival didn't meet our needs, we would do the same.

Nice well thought out post.

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What I am mostly seeing on this thread is there are different strokes for different folks so I thought I would add my two cents.

 

Many moved on because they found Carnival boring. We, on the other hand are boring old folks close to retirement so Carnival suits us. We stopped going to the shows years ago (and even participated in a few in our early years) but we didn't cruise for the shows. We prefer to spend our evenings in the casino so not feeling compelled to have to see the show just gives us more time to do what we most enjoy.

 

We have been to almost all the ports multiple times and have done all the excursions we care to do, and we now have our favorite restaurants, bars, or cigar stores in various ports and will get off the ship when we feel like it, not because an excursion puts us on a timeline. To be honest, a cruise with all sea days wouldn't be a problem for us.

 

We cruise to relax. We get up when we want, go to bed when we want, eat when we want. We dress up when we want or dress down if we choose.

 

We have also sailed Princess and RCCL. We found the food better on Carnival overall but of course food tastes are subjective.

 

What really stands out for us on Carnival above the rest is the friendly staff. The staff over the past few years has become more sparse and the service is not what it used to be, but the crew are providing the best they can under those circumstances and have in our experience, remained as friendly as ever.

 

Carnival is our comfort zone. Carnival feels like our vacation home. We could actually sail for less on other lines because on Carnival we tend to upgrade our experience by getting suits, chef's table, wine packages etc. If we branched out we would so busy with the new experiences we wouldn't be spending so much time in the casinos, which would save us loads, but on the other hand, that is what we enjoy, so why?

 

We don't rule out ever going on another lines, we just like what we have on Carnival. Sure we would prefer tablecloths,(but to be honest, the new menu looks very appealing and a good trade in my opinion) We loved the steel drums, but in all honesty only listened to them a couple of hours on a cruise and never missed them until they were gone. We hate the DJ but don't spend a lot of time on Lido anyway. We have already seen all the line dances, the hairy chest contest, and don't use the pool.

 

We would like to see the number of service people increase, that is the one thing that would eventually drive us away from our vacation home. Meanwhile, we truly appreciate that the staff that are working still seem to do it with a smile and a greeting regardless of how overworked they seem to be. That is what brings us back time and time again. That is was makes us comfortable. You can't relax if you aren't comfortable, and that is why we cruise, to relax.

 

To those that have others reasons to cruise, such as for the varied ports or the décor or amenities on the ship, they have every reason to be disappointed and choose other venues. If Carnival didn't meet our needs, we would do the same.

 

Great post :)

 

Sent from my GT-S5830D using Forums mobile app

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What I am mostly seeing on this thread is there are different strokes for different folks so I thought I would add my two cents.

 

Many moved on because they found Carnival boring. We, on the other hand are boring old folks close to retirement so Carnival suits us. We stopped going to the shows years ago (and even participated in a few in our early years) but we didn't cruise for the shows. We prefer to spend our evenings in the casino so not feeling compelled to have to see the show just gives us more time to do what we most enjoy.

 

We have been to almost all the ports multiple times and have done all the excursions we care to do, and we now have our favorite restaurants, bars, or cigar stores in various ports and will get off the ship when we feel like it, not because an excursion puts us on a timeline. To be honest, a cruise with all sea days wouldn't be a problem for us.

 

We cruise to relax. We get up when we want, go to bed when we want, eat when we want. We dress up when we want or dress down if we choose.

 

We have also sailed Princess and RCCL. We found the food better on Carnival overall but of course food tastes are subjective.

 

What really stands out for us on Carnival above the rest is the friendly staff. The staff over the past few years has become more sparse and the service is not what it used to be, but the crew are providing the best they can under those circumstances and have in our experience, remained as friendly as ever.

 

Carnival is our comfort zone. Carnival feels like our vacation home. We could actually sail for less on other lines because on Carnival we tend to upgrade our experience by getting suits, chef's table, wine packages etc. If we branched out we would so busy with the new experiences we wouldn't be spending so much time in the casinos, which would save us loads, but on the other hand, that is what we enjoy, so why?

 

We don't rule out ever going on another lines, we just like what we have on Carnival. Sure we would prefer tablecloths,(but to be honest, the new menu looks very appealing and a good trade in my opinion) We loved the steel drums, but in all honesty only listened to them a couple of hours on a cruise and never missed them until they were gone. We hate the DJ but don't spend a lot of time on Lido anyway. We have already seen all the line dances, the hairy chest contest, and don't use the pool.

 

We would like to see the number of service people increase, that is the one thing that would eventually drive us away from our vacation home. Meanwhile, we truly appreciate that the staff that are working still seem to do it with a smile and a greeting regardless of how overworked they seem to be. That is what brings us back time and time again. That is was makes us comfortable. You can't relax if you aren't comfortable, and that is why we cruise, to relax.

 

To those that have others reasons to cruise, such as for the varied ports or the décor or amenities on the ship, they have every reason to be disappointed and choose other venues. If Carnival didn't meet our needs, we would do the same.

 

Great post :)

 

 

GO MIZZOU!!!!!!!

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There are several things that Carnival should do to attract past passengers as well as to continue to be the best cruise for the money.

 

1) Do not concentrate on having the most passengers in the least amount of space.

2) Improve the service in the MDR. Decrease the number of tables the waiter and ass't waiter have to service.

3) Increase the quality of the food in the MDR

4) Increase the variety. Bring back a real steak such as a sirloin as a daily choice

5) Improve the entertainment. Increase the number of performers as well as the length of their shows.

6) Increase Buffet hours to cut down on crowding. One line should be open 24 hours/day

7) Decrease the number of cabins the steward has to service.

8) bring back live bands instead of DJ's

9) Increase benefits for Platinum Level Cruisers

10) Carnival should stress the message that they will be the best cruise for the money. Stress quality, not price.

11) The ships should become more innovative like NCL and RCCL. On the smaller ships have more themed cruises with lecturers on various topics

 

These are a few changes that Carnival could and should make.

 

Only read the first page. But this message stood out. All of these cost money. They would need many more people to work on their ship to light the load of the waiters and stewards. Bands are 3 or 4 people, not one. Every single thing he mentioned costs money.

 

If they did all those things this thread would be "Why is my cruise so expensive!!"

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We were on the Valor last January and it was my least favorite cruise. I can't say it was particularly bad, but it was the loudest ship I've ever been on. Trivia, Name that Tune, Karaoke, constant sales pitches all at full volume. Our cabin was on deck 7, and we could hear music from the lobby bar on deck 3. There was just no escaping the noise, the beds were like concrete, the crowds were everywhere, the food was mediocre at best. Instead of feeling relaxed, I felt more stressed. I just was turned off to the point that we're not cruising this year. I am sure I'll cruise again, but my next cruise will not be on Carnival. I want to try RCL and I really like NCL. That doesn't mean I'll never cruise Carnival again though.

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Because people who leave Carnival (or say that they did) tend to come back to stir the pot a little bit. Sad for them really, but we all have our needs in life I guess.

 

Actually, it's educational to read on all of the various boards. I even read on the Celebration board sometimes. Did you even know there is such a thing? Are you aware of some of the controversy that dogs that cruise line and their marketing methods? There just seems to be more feelings of inadequacy and defensiveness on the Carnival board. Who even knows why? ;)

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People that are willing to pay the same or more and get less, then say they could care less. Well, if you could care less then you must care some to start with. Why do you blindly accept paying the same as other lines and getting less. Takes me 10 seconds to find cheaper prices on RCI and NCL. CCL is NOT always the cheapest line. Heck, finding cheaper prices for Princess or HAL isn't much of a stretch either depending when you select.

 

Believe me, if you want nothing but the cheapest fare, which isn't a huge deal when you factor everything else in, Carnival WILL eventually make that their model and give it to you. Some have said the MDR may become a buffet; I'd never set foot on a CCL ship again if that were true. You'll start finding that everything is a for pay fee and you will see less and less open public areas as CCL tries to market them for a fee. If people don't ask for feature parity when there is price parity you're going to get less and less. Cheapest cost is not always best value.

 

Anyone who says they don't want live music and entertainment; who are you trying to kid, come on?[/QUOTE]

 

I was discussing this thread with DH at breakfast yesterday. He doesn't read CC so it is interesting to get his take. When I mentioned people complaining because the Lido bands were gone on CCL he looked at me and said "I didn't even realize they were gone"....We just sailed in August on Freedom and they were not there, the DJ was. DH feels as I do...the bands on the Lido are just back ground noise. I don't think he was trying to "kid" me by saying he didn't even notice they were gone :rolleyes:. Not everyone feels the same as you do about live entertainment.

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This is a perfect example of different strokes for different folks. Making all balconies non-smoking will bring you back - but it will keep others away. I could see having maybe one side of the ship completely smoke free, but trust me, there are many people who have switched TO Carnival because they still allow smoking on balconies - so how do they please everyone, and who's to say which person should be pleased?

 

This is a big reason we are trying Celebrity. The balcony smoking wasn't too bad the first couple cruises but as smoking has been banned in other areas and on other lines smokers have flocked to Carnival balconies which increases likelihood of issues if smoke bothers you.

 

It has been almost two years since our last Carnival cruise (our last cruise period) but I've followed the changes. None of them really bother me and I enjoyed the 2.0 upgrades on Liberty. We weren't even looking to change but Celebrity had an offer that included their beverage program (which is superior to Carnival's) and that brought the price in line with what we've paid on Carnival.

 

We have to fly to port and can't drop everything to take last minute cruises due to fairly intense work schedules so any cruise we take is likely to be close to 'full price' due to booking so far in advance and less flexibility so that means Carnival is usually cheapest. To get the most bang for our trek to the ship we want a balcony cabin. So, unless we can afford a spa cabin on Carnival it is very possible we won't be back unless they make a change in that area.

 

It's not exactly a 'what Carnival needs to bring back to get us back as customers' answer but it's my reason for trying a different line. At the same time I don't think Carnival cares about me nor do I feel slighted if they don't. In the grand scheme of things these grievances at best are a waste of negative energy. One thread someone was talking about it being the last straw and it was time for us to rise up to force changes. What is this, Les Miserables? There are far more important and serious issues out there that warrant that kind of action. No one forces us to cruise much less tells us which line to cruise on. And no one who makes Carnival decisions cares what a tiny group of complainers on a message board have to say. Those on CC make up what, 1-2% of all cruisers? And those who complain incessantly about Carnival make up what % of that number? It has gotten beyond silly. Just happened to see this thread in the 'latest' posts as I stopped checking the Carnival boards because of these kinds of posts. Not sure why but couldn't help myself in posting just this one time. Flame away...doubt I'll check back anyway.

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Do you hear the people sing? Singing the song of angry men. It is a music of a people who will not be slaves of the lido deck DJ? Will you join in our crusade? Will you be fed up with no tablecloths in the dining room? There is bingo about to start when tomorrow comes....

 

What???????????????:confused:

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Because people who leave Carnival (or say that they did) tend to come back to stir the pot a little bit. Sad for them really, but we all have our needs in life I guess.

 

DW and I haven't left CCL, but they are no longer our 1st choice. I post here when I have a comment, feel I can respond to a question, or post my opinion on a subject. As for pot stirring, I guess by your definition, I am guilty by posting here. Please don't feel sad for me, and place me in your category.

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