joekatie Posted January 20, 2014 #1 Share Posted January 20, 2014 I tried to log in to my booking for this coming April this morning and it says it is unable to access my booking. I know they have some issues over the weekends but is it normal on Monday to not be available? Anyone else have that issue this morning? Link to comment Share on other sites More sharing options...
Clarea Posted January 20, 2014 #2 Share Posted January 20, 2014 No problems accessing my bookings this morning. Link to comment Share on other sites More sharing options...
3CatsInMA Posted January 20, 2014 #3 Share Posted January 20, 2014 Working fine for me too... Link to comment Share on other sites More sharing options...
hgmizzou Posted January 20, 2014 #4 Share Posted January 20, 2014 Maybe it was a momentary glitch. I was able to access my booking with no problem. Link to comment Share on other sites More sharing options...
BND Posted January 20, 2014 #5 Share Posted January 20, 2014 I tried to log in to my booking for this coming April this morning and it says it is unable to access my booking. I know they have some issues over the weekends but is it normal on Monday to not be available? Anyone else have that issue this morning? If you have a travel agent and they have it open, you can't open it at the same time. DH and I have found that we both can't be in our booking at the same time either. It's possible that an RCI agent (or your TA if you have one) was in it. If the problem continues, contact RCI. They can see why you can't see it and help you. Link to comment Share on other sites More sharing options...
jimnck Posted January 20, 2014 #6 Share Posted January 20, 2014 working fine was just on and it was good yesterday did my online check-in. :D had a problem last month i couldn't get on but my wife could lasted about 2 days try calling them Link to comment Share on other sites More sharing options...
joekatie Posted January 20, 2014 Author #7 Share Posted January 20, 2014 I called them a few minutes ago and they said they were having website issues to try back in 15 minutes, and if I still can't to call back. I tried to bring it up and it now says the reservation is being modified to try back? Oh well I will wait a little later and try again. My TA isn't open yet. Link to comment Share on other sites More sharing options...
cruisenfever Posted January 20, 2014 #8 Share Posted January 20, 2014 I tried to log in to my booking for this coming April this morning and it says it is unable to access my booking. I know they have some issues over the weekends but is it normal on Monday to not be available? Anyone else have that issue this morning? See if you can access your account using this link Countdown to Cruise Link to comment Share on other sites More sharing options...
travelbuddies Posted January 21, 2014 #9 Share Posted January 21, 2014 (edited) My ta was unable to make changes to my booking. Both she & RCI were so frustrated that finlly RCI gave her a new booking number but nobody notified me. I was experiencing your same situation I called the ta & that's how i found out. I requested new documents be emailed to me under the new booking number to verify cabin number, pricing, and onboard credits were correct. I was also able to pull up my booking with the new booking number & now when I login my booking appears Edited January 21, 2014 by travelbuddies Link to comment Share on other sites More sharing options...
Clarea Posted January 21, 2014 #10 Share Posted January 21, 2014 My ta was unable to make changes to my booking. Both she & RCI were so frustrated that finlly RCI gave her a new booking number but nobody notified me. I was experiencing your same situation I called the ta & that's how i found out. I requested new documents be emailed to me under the new booking number to verify cabin number, pricing, and onboard credits were correct. I was also able to pull up my booking with the new booking number & now when I login my booking appears Interesting. Things must be really screwed up with their booking system when they have to delete the booking and start over. Glad it's working for you now. Link to comment Share on other sites More sharing options...
BLAMBKY Posted January 21, 2014 #11 Share Posted January 21, 2014 (edited) :rolleyes: It is yucky, cold & snowy here today, so I figured I would print off my cruise info. I tried to get into excursions to check them out. 1st time it let me but have yet to be able to get back into it, even tried to download brochure. :confused: There website is CrAzY!!! Edited January 21, 2014 by BLAMBKY Link to comment Share on other sites More sharing options...
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