Goodtime Cruizin Posted April 9, 2014 #1 Share Posted April 9, 2014 We just recv'd our refund for our 3/23 Navigator Cruise to the Carribean. It was out of the Port of Galveston which was filled w/ a major oil spill the day before we were scheduled to embark. Today the full refund came, along w/ a 3 day refund on the Premium Drink Pkg. Still to come is a 25% future cruise certiifcate. This is why we sail RCCL. They do take care of their guests or at least they did for us. Thank you again RCCL. Link to comment Share on other sites More sharing options...
Big_G Posted April 9, 2014 #2 Share Posted April 9, 2014 Very nice. Did you stay on the ship? Link to comment Share on other sites More sharing options...
BLCLAB Posted April 9, 2014 #3 Share Posted April 9, 2014 That's awesome Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
jc24cruiser Posted April 9, 2014 #4 Share Posted April 9, 2014 Nice to hear how they handle these situations, just in case it ever happens to us :) Enjoy your next cruise x Link to comment Share on other sites More sharing options...
Langley Cruisers Posted April 9, 2014 #5 Share Posted April 9, 2014 Sounds good, and in good time too - 2 1/2 weeks. Link to comment Share on other sites More sharing options...
ArbysSauce Posted April 9, 2014 #6 Share Posted April 9, 2014 Yeah, very nice way to make lemonade out of lemons!.... Sign me up for the free cruise to Cozumel and all inclusive hotel for 7 nights plus 25% off the next cruise! Sometimes crappy situations turn out great in the end, well except for the environmental disaster. That is not great at all.:( Link to comment Share on other sites More sharing options...
Goodtime Cruizin Posted April 9, 2014 Author #7 Share Posted April 9, 2014 Very nice. Did you stay on the ship? Yes. They cancelled the trip on Monday night but stated all could stay or come & go as they wish. The four in our group were all from Houston so we decided to stay on the ship until we grew tired. Then on Tueday afternoon they announced a one port cruise to Cozumel, complete with refund. We enjoyed the balance of the cruise and that refund arrived today. :D Link to comment Share on other sites More sharing options...
Kcruiser2014 Posted April 10, 2014 #8 Share Posted April 10, 2014 We just recv'd our refund for our 3/23 Navigator Cruise to the Carribean. It was out of the Port of Galveston which was filled w/ a major oil spill the day before we were scheduled to embark. Today the full refund came, along w/ a 3 day refund on the Premium Drink Pkg. Still to come is a 25% future cruise certiifcate. This is why we sail RCCL. They do take care of their guests or at least they did for us. Thank you again RCCL. I got my refund for the cruise fare and port charges on 4/7, but no partial refund for the drink package. Was that something you asked for onboard? We really couldn't get the full range if drinks until Wednesday, so I was hoping to get some of that back too. However, they have taken very good care of us and am very pleased so far! It was a great short cruise after the ups and downs of the first few days! Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
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