Cruzbear24 Posted August 3, 2014 #1 Share Posted August 3, 2014 I have just cancelled an online booking with RCI after reading about the new BOGOHO sale. Managed to secure the next door cabin at a much better price and have paid new deposit. When I cancelled the old booking I got a reference number but nothing was mentioned about how I get my old deposit back. Has anybody had experience of this and do I need to do anything else? Thanks. Link to comment Share on other sites More sharing options...
christodan Posted August 3, 2014 #2 Share Posted August 3, 2014 It will show up on your credit card in about a week. I did the same thing. I meant to book two cabins together but I booked them on opposite sides of the deck and when I rebooked one cabin to fix it, it was a lot cheaper. I was glad I made that mistake.:) Link to comment Share on other sites More sharing options...
icat2000 Posted August 3, 2014 #3 Share Posted August 3, 2014 RCL are pretty quick at refunding the deposit. Did you take a screen grab? Link to comment Share on other sites More sharing options...
Cruzbear24 Posted August 3, 2014 Author #4 Share Posted August 3, 2014 Not sure how to do a screen grab. I'll keep an eye on the credit card balance. Thanks. Link to comment Share on other sites More sharing options...
Cruise_me_Crazy Posted August 3, 2014 #5 Share Posted August 3, 2014 Congrats on getting the bargain!:) Link to comment Share on other sites More sharing options...
Miamia65 Posted August 3, 2014 #6 Share Posted August 3, 2014 I have just cancelled an online booking with RCI after reading about the new BOGOHO sale. Managed to secure the next door cabin at a much better price and have paid new deposit. When I cancelled the old booking I got a reference number but nothing was mentioned about how I get my old deposit back. Has anybody had experience of this and do I need to do anything else? Thanks. Cruzbear - I hope you read the fine print (Terms and Conditions) RCI does not usually give a refund if you cancel a booking and then re-book the same ship and same sail date. It could be why it did not mention how you would get your deposit back. If you want to book a cruise with the BOGO promotion you will have to either change ship or change the date you are cruising. All of the promotions have special Ts and Cs. I hope this is not the case for you. Link to comment Share on other sites More sharing options...
Cruzbear24 Posted August 3, 2014 Author #7 Share Posted August 3, 2014 When I cancelled the box said that there would be no penalty. If I were to lose my deposit I would have thought it would have said. Link to comment Share on other sites More sharing options...
The_Big_M Posted August 3, 2014 #8 Share Posted August 3, 2014 You shouldn't lose your deposit (as long as it's outside the standard cancellation period). It's just whether they adjust the new booking's pricing to reflect the old. Link to comment Share on other sites More sharing options...
Miamia65 Posted August 4, 2014 #9 Share Posted August 4, 2014 Sorry cruzbear24, what I mean is RCI might not let you cancel the same cruise ship and date and re-book it at a lower price based on the Terms and conditions. You will get your deposit back but they might not let you re-book. Link to comment Share on other sites More sharing options...
Cruzbear24 Posted August 4, 2014 Author #10 Share Posted August 4, 2014 Will keep you posted on the outcome. Thanks all for the advice. Link to comment Share on other sites More sharing options...
Cruzbear24 Posted August 12, 2014 Author #11 Share Posted August 12, 2014 An update to my deposit refund. The monies have been credited back to my credit card in full and there doesn't seem to be any issues with my new booking under BOGOHO. It has been a stressful week though so I won't do that again in a hurry :-) Link to comment Share on other sites More sharing options...
dancinman66 Posted August 12, 2014 #12 Share Posted August 12, 2014 That's great if you treat them nicely and talk civilly you usually can get good responses I have found Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
dizzy1948 Posted August 12, 2014 #13 Share Posted August 12, 2014 An update to my deposit refund. The monies have been credited back to my credit card in full and there doesn't seem to be any issues with my new booking under BOGOHO. It has been a stressful week though so I won't do that again in a hurry :-) Well done. Sit back relax - start planning your cruise now :p Link to comment Share on other sites More sharing options...
Miamia65 Posted August 13, 2014 #14 Share Posted August 13, 2014 An update to my deposit refund. The monies have been credited back to my credit card in full and there doesn't seem to be any issues with my new booking under BOGOHO. It has been a stressful week though so I won't do that again in a hurry :-) Great news Link to comment Share on other sites More sharing options...
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