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what if you don't spend all your onboard credit.


jjdmom8
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  • 1 year later...
your cruise documents will tell you the type(s) of OBC you have, refundable or non-refundable.

 

I can't see where it differentiates between refundable and non-refundable obc on my cruise docs. Says: Onboard Credit: $xxx.xx

 

$100 is from stockholders credit and the rest if from price drops after final payment (booked ES)

 

Am I assuming correctly that the $100 from stock is non refundable but the rest from price drops is refundable? And I can get that amount of of the kiosk some how?

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They will use the "refundable" OBC first...then, the non-refundable comes into play. You cannot redeem the Non-refundable OBC....use it, or lose it.

 

 

Your first part of your post is totally wrong based on my experience. The non-refundable credits were used first and then the refundable credits. I have looked at my account while on the ship and it showed what I have posted.

 

I don't know where you get the wrong info you post repeatedly. My last cruise was in October 2015 and unless there were changes made, you are wrong again.

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They actually use the non-refundable first which is to the passengers' benefit.

 

That has been our experience as well. On one cruise we had both refundable and non-refundable OBC and received cash from Guest Services to refund a small positive balance. We usually don't prepay our gratuities so that we can use OBC to cover them.

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