dustedice Posted December 5, 2014 #1 Share Posted December 5, 2014 (edited) Hello everyone. :) I am trying to order chocolate covered strawberries online through Gifts & Gear and I cannot find how to add them to my "cart" or "bag". I have tried different browers on two different computers. Am I missing something or is the website just wacky?? Has anyone else had a problem ordering online? Thank you for reading my mundane question. :) Edited December 5, 2014 by dustedice Link to comment Share on other sites More sharing options...
Cruzin Carol Posted December 5, 2014 #2 Share Posted December 5, 2014 I had issues too. It's easier to just call. Link to comment Share on other sites More sharing options...
WaveSplasher Posted December 5, 2014 #3 Share Posted December 5, 2014 Same issue too I called and they say that either the sail date is too far out or i should try buying them on-board. They won't even accept orders over the phone... :( Link to comment Share on other sites More sharing options...
royzer76 Posted December 5, 2014 #4 Share Posted December 5, 2014 Don't bother. Tried to order cupcakes for 2 different sailings ... both times cupcakes never turned up. Won't be trying a third time. Link to comment Share on other sites More sharing options...
tjdj Posted December 5, 2014 #5 Share Posted December 5, 2014 I had some truffles delivered to my FIL on our cruise a few years ago with no problems (he was footing the bill for the entire family) . I've also ordered wine and cheese to be in our storeroom when we leave on our next cruise in January. Hopefully there won't be a problem. Sent from my KFAPWI using Tapatalk Link to comment Share on other sites More sharing options...
Toddcan Posted December 5, 2014 #6 Share Posted December 5, 2014 I've ordered Gifts and Gear items for all 3 of my Royal cruises, and they all were perfectly delivered. However - I never place the order online - I always call and talk to a person. I've read way too many stories of people ordering online, only to have nothing show up when they get on the ship. Link to comment Share on other sites More sharing options...
ryano Posted December 5, 2014 #7 Share Posted December 5, 2014 (edited) The only things I have ordered from Gifts and Gear is chocolates covered strawberries/champagne and pre purchased OBC............Never a problem but I called and ordered over the phone. Their new cruise planner is a damn joke :mad: Edited December 5, 2014 by ryano Link to comment Share on other sites More sharing options...
NightOne Posted December 5, 2014 #8 Share Posted December 5, 2014 My cruise planner doesn't even have a button to click to see any gifts/gear. Not sure why. Link to comment Share on other sites More sharing options...
PCWalton1 Posted December 5, 2014 #9 Share Posted December 5, 2014 I have used it to order flowers and room decorations without a problem. If you are trying to order them for your upcoming Serenade cruise you are definitely close enough so I would do as the others have suggested and just call in the order. Enjoy your cruise. :) Link to comment Share on other sites More sharing options...
NightOne Posted December 5, 2014 #10 Share Posted December 5, 2014 I have used it to order flowers and room decorations without a problem. If you are trying to order them for your upcoming Serenade cruise you are definitely close enough so I would do as the others have suggested and just call in the order. Enjoy your cruise. :) Yes, this is for my Serenade cruise which is <100 days away. I am not even sure of all the things I could buy. :) Guess I would have to go digging throught main web site to see if the items are listed there. Link to comment Share on other sites More sharing options...
dustedice Posted December 5, 2014 Author #11 Share Posted December 5, 2014 Thank you, everyone! It helps a lot. I was able to call and order them successfully. It will be a fun little surprise for DH. Sorry to hear others had problems. :-\ I think it is worth a shot trying! Link to comment Share on other sites More sharing options...
Toddcan Posted December 5, 2014 #12 Share Posted December 5, 2014 Yes, this is for my Serenade cruise which is <100 days away. I am not even sure of all the things I could buy. :) Guess I would have to go digging throught main web site to see if the items are listed there. http://www.royalcaribbean.com/giftcatalog/home.do Link to comment Share on other sites More sharing options...
NightOne Posted December 5, 2014 #13 Share Posted December 5, 2014 http://www.royalcaribbean.com/giftcatalog/home.do Where's the beer gifts? :D Link to comment Share on other sites More sharing options...
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