imperialwizard Posted April 20, 2015 #1 Share Posted April 20, 2015 When you pay your gratuity in advance of your cruise,does this get indicated anywhere on your paperwork from either NCL or your travel agent.?I can see the value on my TA invoice but no mention of what the value refers to.On my NCL web account I can see no mention.Is this normal? Link to comment Share on other sites More sharing options...
garnet115 Posted April 20, 2015 #2 Share Posted April 20, 2015 When you pay your gratuity in advance of your cruise,does this get indicated anywhere on your paperwork from either NCL or your travel agent.?I can see the value on my TA invoice but no mention of what the value refers to.On my NCL web account I can see no mention.Is this normal? It should be in the Vacation Summary on MyNCL. What happens if you click on the area to prepay gratuities? Does it indicate that they are still available to prepay? If you are unsure, ask your TA to get you an Amenities Sheet - it will show all your promos, TA perks, and prepaid items (grats, shore excursions, etc.). Link to comment Share on other sites More sharing options...
hawkeyetlse Posted April 20, 2015 #3 Share Posted April 20, 2015 Yes, if it's not already somewhere on your invoice you should ask your TA to give you written confirmation (either a document that they produce, or a document that they get from NCL and pass on to you). This is just in case wires get crossed and the daily service charge ends up appearing on your on board account. You will want to have some paperwork to show that you have already paid it. Link to comment Share on other sites More sharing options...
SquishTheWhale Posted April 20, 2015 #4 Share Posted April 20, 2015 Sorry to jump in on someone elses topic, but I can't see where on MyNcl you can pay for gratuities- can I not see this because I selected not to pre-pay when I booked? I thought it might let me change my mind and pay them online- maybe I have to call! My OH wouldn't let me choose to pre-pay when we booked 'because what if we get bad service' :rolleyes: but I'd rather pre-pay so our on board bill isn't so big! Link to comment Share on other sites More sharing options...
maywell Posted April 20, 2015 #5 Share Posted April 20, 2015 Sorry to jump in on someone elses topic, but I can't see where on MyNcl you can pay for gratuities- can I not see this because I selected not to pre-pay when I booked? I thought it might let me change my mind and pay them online- maybe I have to call! My OH wouldn't let me choose to pre-pay when we booked 'because what if we get bad service' :rolleyes: but I'd rather pre-pay so our on board bill isn't so big! Its the tab in Vacation Summary that says 'Pre-pay Service Charges'. Sent from my SGH-T399 using Tapatalk Link to comment Share on other sites More sharing options...
SquishTheWhale Posted April 20, 2015 #6 Share Posted April 20, 2015 Its the tab in Vacation Summary that says 'Pre-pay Service Charges'. Sent from my SGH-T399 using Tapatalk Thanks, doesn't seem to be there for me though. There's a 'payment' tab but it just shows how much I have paid. Link to comment Share on other sites More sharing options...
peg013 Posted April 20, 2015 #7 Share Posted April 20, 2015 Thanks, doesn't seem to be there for me though. There's a 'payment' tab but it just shows how much I have paid. I think that may be because you are in the UK. Did you book thru the US or UK? Link to comment Share on other sites More sharing options...
Trevor Fountain Posted April 20, 2015 #8 Share Posted April 20, 2015 Thanks, doesn't seem to be there for me though. There's a 'payment' tab but it just shows how much I have paid. Not available to UK cruisers. I tried to prepay when they increased the daily charge but could not. Link to comment Share on other sites More sharing options...
SquishTheWhale Posted April 20, 2015 #9 Share Posted April 20, 2015 I think that may be because you are in the UK. Did you book thru the US or UK? I booked on the UK site- so I guess we might have a different 'MyNCL' interface! Link to comment Share on other sites More sharing options...
maywell Posted April 20, 2015 #10 Share Posted April 20, 2015 I booked on the UK site- so I guess we might have a different 'MyNCL' interface! If that's the case, give the UK branch or your travel agent a call to see if it was or at least make a payment beforehand. Sent from my SGH-T399 using Tapatalk Link to comment Share on other sites More sharing options...
ExpatBride Posted April 20, 2015 #11 Share Posted April 20, 2015 I also booked through the UK and would like to prepay, please let me know if/how you manage to sort it out. Link to comment Share on other sites More sharing options...
Barb Nahoumi Posted April 20, 2015 #12 Share Posted April 20, 2015 Thank you. I went to Vacation Summary and found my pre-paid gratuities listed. I was also concerned about that. Link to comment Share on other sites More sharing options...
Rare dshefter Posted April 20, 2015 #13 Share Posted April 20, 2015 I prepaid as well and it did show up in my Vacation Summary. Link to comment Share on other sites More sharing options...
fennessydan Posted April 20, 2015 #14 Share Posted April 20, 2015 Is it possible to pre-pay my own gratuities, but not the other 2 in my party (I don't think they wanna do that)? Every time I try it wants the whole $288 for 3 of us and I can't find the option to do just mine Link to comment Share on other sites More sharing options...
CasinoCruzGirl Posted April 20, 2015 #15 Share Posted April 20, 2015 Is it possible to pre-pay my own gratuities, but not the other 2 in my party (I don't think they wanna do that)? Every time I try it wants the whole $288 for 3 of us and I can't find the option to do just mine I think your better off calling for that Link to comment Share on other sites More sharing options...
CasinoCruzGirl Posted April 20, 2015 #16 Share Posted April 20, 2015 If that's the case, give the UK branch or your travel agent a call to see if it was or at least make a payment beforehand. Sent from my SGH-T399 using Tapatalk When did u get so knowledgable about cruising NCL. Your a wealth of information lol Link to comment Share on other sites More sharing options...
monkeybone Posted April 20, 2015 #17 Share Posted April 20, 2015 Is it possible to pre-pay my own gratuities, but not the other 2 in my party (I don't think they wanna do that)? Every time I try it wants the whole $288 for 3 of us and I can't find the option to do just mine You will have to call for that or pay onboard. The system would not allow me to do that either. Link to comment Share on other sites More sharing options...
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