Where to send NCL feedback?

[Mirrasi]

I would like to send feedback about the cruise we just came off of. I can't find a form or email on their site. Does anyone have a link or the email?

[meatball_nyc]

http://www.ncl.com/about/contact-us

 

Hope this helps.

[mking8288]

I think NCL selectively/randomly pick pax for their online post cruise e-surveys, check your email address on file in the next 24 to 48 hours ... we got ours within that timeframe, including a welcome home, one for the survey, one for the ShoreEx we took/booked; and, also there was one from Bank of America for the NCL affinity card that came later on.

 

You might or might not get some of them - if you have used a TA, it might be going to them & they should forward to you. You might also get one from your (regular/assigned) PCC if one was used as a sales followup & "prompt" to do a new booking since they know whether you have any FCR in the account profile.

 

And, by all means - use the ones by Robin/meatball_nyc.

 

Last but not least, twitter & FB groups and even ShipMate Apps has links to get their "attention."

[Mirrasi]

Thanks so much guys!

 

If I get the one in the email I want to call attention to some of the employees that really made things great.

 

I did find a general feedback thanks to your posts so wrote my grievance one separate since it was more of NCL's general new stuff verses the actual ship which was great.

[www3traveler]

You could always write a letter to Norwegian:

Norwegian Cruise Line

ATT: Guest Relations

7665 Corporate Circle Drive

Miami, Florida 33126

[EyeSeaEwe]

If you want to email them, I have found that the social media group is an excellent contact point. socialmedia@ncl.com

[newmexicoNita]

If you are randomly seledted to take part in the on line survey you will be notified about a week or less after sailing. I think you have now been given addresses and emails to post your comments, whether pro or con. I will forewarn you, do not expect a response if your comments are too negative. Objective suggested, pros and cons, etc will get the attention of the management.