Royal Princess Marina Deck..cabin 607

[Nonio]

OK...My first time on Princess..

 

.First time using Imagine as a travel agent. Don't think I'll repeat that experience, given the unfortunate advice given so far.

 

I booked a guaranteed grade BC (having been told by the TA at Imagine travel that this was several grades up from lowest grade balcony). I sd I don't mind if fore, aft or middle, just wanted a quiet location. Now I've discovered I've been allocated a cabin under the Lido deck, under Horizon... Mid aft starboard. I'll be on deck 15, the Lido deck is 16.

 

Has anyone had a cabin under Horizon &, if so, what was it like for noise?

 

I'm trying to convince myself that it will be handy for food and getting outside for better views. At least it is close to the laundrette!

 

I've just seen a photo of the balconies that another cruiser has posted. Wow they are small! Good job I am small and travelling alone!

[modes]

OK...My first time on Princess..

 

.First time using Imagine as a travel agent. Don't think I'll repeat that experience, given the unfortunate advice given so far.

 

I booked a guaranteed grade BC (having been told by the TA at Imagine travel that this was several grades up from lowest grade balcony). I sd I don't mind if fore, aft or middle, just wanted a quiet location. Now I've discovered I've been allocated a cabin under the Lido deck, under Horizon... Mid aft starboard. I'll be on deck 15, the Lido deck is 16.

 

Has anyone had a cabin under Horizon &, if so, what was it like for noise?

 

I'm trying to convince myself that it will be handy for food and getting outside for better views. At least it is close to the laundrette!

 

I've just seen a photo of the balconies that another cruiser has posted. Wow they are small! Good job I am small and travelling alone!

It is definately not the place to be.

Edited April 28, 2015 by modes

[Lulubelle45]

I booked a GTY on another cruise line and ended up under the galley and just down from the kids center. I anticipated a noisy cruise but was actually pleasantly surprised. My cabins configuration made it feel larger and it wasnt that noisey at all. I heard the engine thruster once but nothing from the galley. I was so tired each night I just crashed. You are on a cruise, enjoy!!! The good will outweigh the bad.

Edited April 28, 2015 by Lulubelle45

[Nonio]

It is definately not the place to be.

 

Modes...does your comment mean that you've had a cabin on deck 15 under Horizon, or simply that you are surmising that it would not be your selection due to noise risk?

 

If the former then as much detail as possible about the disruption would help me argue my case for a different location.

 

Lulu belle refers to her experience of being under the galley and near the children's area & I shall have to check where that is in relation to my cabin, but it sounds as if she wasn't troubled by galley noise.

 

BTY what is "GTY"?

[Nonio]

Ooops! I've just been checking & I cannot see where the children's play area is (it is probably called something different but I don't know the ship). I seem to be somewhere between (underneath) the Horizon Bistro or Court..maybe towards the Court. Not sure of the difference between the two, just that their opening hours seem very long.

 

I am out to enjoy myself, but know that a bad night's sleep is not a good recipe for me.

[Pam in CA]

It is definately not the place to be.

I agree. I was in M633 for a trans-Atlantic and it was awful. Awful. Awful. The noise started above my head at 3:30am every single morning, loud enough to wake me up from a sound sleep. Banging, crashing, things dropping... who knows what was being done at that hour? It would go on for hours.

 

You can always ask to be moved to a different cabin in the same category or lower as long as one is available.

 

A "GTY" is a "Guaranteed" booking whereby you agree to accept any cabin Princess assigns you as long as it's the category you booked or better. Some people book GTYs hoping to be upgraded to a better location. It's based on supply and demand. Often, there's no price difference between booking a GTY or a specific cabin. If you book a specific cabin, you're also eligible to receive a free upgrade unless you ask not to be. Princess' idea of a "better" cabin may not be your idea of one. It's a gamble.

[Nonio]

I agree. I was in M633 for a trans-Atlantic and it was awful. Awful. Awful. The noise started above my head at 3:30am every single morning, loud enough to wake me up from a sound sleep. Banging, crashing, things dropping... who knows what was being done at that hour? It would go on for hours.

 

You can always ask to be moved to a different cabin in the same category or lower as long as one is available.

 

A "GTY" is a "Guaranteed" booking whereby you agree to accept any cabin Princess assigns you as long as it's the category you booked or better. Some people book GTYs hoping to be upgraded to a better location. It's based on supply and demand. Often, there's no price difference between booking a GTY or a specific cabin. If you book a specific cabin, you're also eligible to receive a free upgrade unless you ask not to be. Princess' idea of a "better" cabin may not be your idea of one. It's a gamble.

 

Thanks, Pam.

 

I have written to Princess asking for a quiet cabin and explaining why. It is such a shame. the BALTIC States have been on my bucket list for a while, but now I am dreading the holiday. I'm used to direct booking with Cunard and get good advice from my personal cruise specialist.

 

This was just an attempt to try a different cruise line. I normally travel with five others who were curious about trying something new. I sd I would experiment first on their behalf.

 

In fact I think if the noise is as bad as you say there is an argument that they have not provided adequate accommodation for sleeping..not fit for purpose. We will see how they respond. Well, I hope. I have found a member of Princess staff who has been responsive with the provision of good information. Hope he will help here too.

[Nonio]

I agree. I was in M633 for a trans-Atlantic and it was awful. Awful. Awful. The noise started above my head at 3:30am every single morning, loud enough to wake me up from a sound sleep. Banging, crashing, things dropping... who knows what was being done at that hour? It would go on for hours.

 

You can always ask to be moved to a different cabin in the same category or lower as long as one is available.

 

A "GTY" is a "Guaranteed" booking whereby you agree to accept any cabin Princess assigns you as long as it's the category you booked or better. Some people book GTYs hoping to be upgraded to a better location. It's based on supply and demand. Often, there's no price difference between booking a GTY or a specific cabin. If you book a specific cabin, you're also eligible to receive a free upgrade unless you ask not to be. Princess' idea of a "better" cabin may not be your idea of one. It's a gamble.

 

 

H Pam

Can I ask whether you tried complaining to Guest Services? If so what happened? Or did you just put up with it?

[Colo Cruiser]

We had friends in the same location and I agree its noisy.....

 

You may want to call Princess, it may take awhile for you to get a response.

I see you are sailing in June.

Knowing ahead of time that there may be a noise problem I would not wait until you are onboard to complain. There is nothing they will do about people in the HC eating and noise from galley/chairs etc.

[Pam in CA]

Can I ask whether you tried complaining to Guest Services? If so what happened? Or did you just put up with it?

No, I didn't complain since I knew there was little they could do. Staff have to clean the buffet and set up for 18 hours of use.

 

My sister was down the hall in M525, an inside, and she had constant day and night rumbling from carts being rolled through the Horizon Court. Again, nothing to be done.

 

Personally, I thought that the sound insulation in the ceiling was very, very poor or non-existent. It shouldn't be so loud that it's as though they were in your cabin. I could tolerate muffled sounds but these were loud and clear.

[Nonio]

thank you SO VERY MUCH Pam, Modes and Colo

 

I spoke to both Imagine Crusing (Amy) & Princess (Matthew Lebburn) & explained why I was bothered that the cabin allocation would mean that noise would prevent reasonable sleep given the provided information.

 

They really did listen and I've been allocated a cabin on deck 10 which is both above and below a 'residential' rather than eating and partying deck.

 

I don't think I would have been able to explain as well, and maybe would not have taken action without your help.

 

I am so grateful to you all...and to Matthew from Princess and Amy from Imagine Cruising. I'm enjoying my holiday already. The planning is the start, isn't it?

 

THANK YOU +++++. Fionna

[Pam in CA]

Glad to hear you were able to change your cabin location. Good move!