Kissyfur19 Posted June 23, 2015 #126 Share Posted June 23, 2015 Quick question regarding the OBC. Does anyone know if everyone affected by the Breeze/Magic switch was supposed to receive the $50pp OBC? We were originally on the Magic and now will be sailing on the Breeze. Very happy, as we have sailed on and loved them both, and it's definitely not a downgrade. That being said, if we are eligible for the OBC, we want to make sure we get it! Thanks in advance! Yes. It showed up on our payment information under cruise details when you log in on the carnival site. We even changed sailings (now on the Magic) and still get to keep the OBC. So we got a cheaper cruise and $50pp OBC. Enjoy the Breeze - she is our favorite ship and we were looking forward to sailing on her once more before she left FL. :) Link to comment Share on other sites More sharing options...
DJW8385 Posted June 23, 2015 #127 Share Posted June 23, 2015 I just looked at the dry dock schedule again and the Valor is now showing full 2.0 upgrades. The Splendor is only getting a couple new bars. Is there a link or picture to the drydock schedule for the Splendor? We're sailing on Splendor(Breeze was the original ship before the change) next summer. Link to comment Share on other sites More sharing options...
crusinpsychRN Posted June 23, 2015 #128 Share Posted June 23, 2015 We ended up getting an additional $100.00 OBC for the cabin ($50.00 for my wife and I) as an incentive to stay with the same cruise, but on the Sensation instead of the Victory. We were agreeable to the change with compensation offered by Carnival. That's not a very good shift... Link to comment Share on other sites More sharing options...
Disneyjunkie Posted June 23, 2015 #129 Share Posted June 23, 2015 We've decided to go with the Magic. I just can't pay the Breeze prices for the Splendor. We will miss out on 2 of the islands we were looking forward to, but that's OK. By sailing on the Magic, we may be able to squeeze in a few days at Disney World and/or Universal Studios after the cruise. I just looked at the dry dock schedule again and the Valor is now showing full 2.0 upgrades. The Splendor is only getting a couple new bars. What about the Magic? I'm hoping for Guy's Link to comment Share on other sites More sharing options...
familycruzinnewbie Posted June 23, 2015 Author #130 Share Posted June 23, 2015 The Magic is also supposed to be getting them. We were considering doing the Magic but we want our original itinerary. The Valor will give us that and then we have to decide what to do before or after in Port Canaveral. I don't think we need Disney, maybe Universal as we have never been. Link to comment Share on other sites More sharing options...
CaribbeanLVR Posted June 23, 2015 #131 Share Posted June 23, 2015 We were booked on the Magic out of Galveston for 6-12-16, because we had sailed her in 2013 we really liked her. Now we have the Breeze out of Galveston and since it's the same Dream class we kept the same 4 rooms on the Verandah. So actually a first time on Breeze for us so we're happy! Link to comment Share on other sites More sharing options...
TennesseeTater Posted June 23, 2015 #132 Share Posted June 23, 2015 We just moved our booking from the Splendor to the Magic. We booked the same Cove Balcony room we had originally booked on the Breeze before we were moved to Splendor. It's a closer drive to PC than to Miami and it's now a 7 day Magic vs a 6 day Breeze. I was hoping to sail the Breeze one more time before she moved to Texas, but I'm excited to sail the Magic. Link to comment Share on other sites More sharing options...
familycruzinnewbie Posted June 24, 2015 Author #133 Share Posted June 24, 2015 I have moved my reservation to the Valor same itinerary, a week early and about $70 more total for the 4 of us. Though a porthole room rather that a 4J. I think if I ever book again I will do it direct, it is such a mess. The TA doesn't have a dedicated person to talk to so was getting all kinds of different stories and then a rate $200 higher than the one on the screen. I sent her a screen shot, she called back and was then given a rate $300 less than the one on the screen. She goes to book and then the Carnival person realizes she didn't change the year. Link to comment Share on other sites More sharing options...
happy cruzin Posted June 24, 2015 #134 Share Posted June 24, 2015 I have moved my reservation to the Valor same itinerary, a week early and about $70 more total for the 4 of us. Though a porthole room rather that a 4J. I think if I ever book again I will do it direct, it is such a mess. The TA doesn't have a dedicated person to talk to so was getting all kinds of different stories and then a rate $200 higher than the one on the screen. I sent her a screen shot, she called back and was then given a rate $300 less than the one on the screen. She goes to book and then the Carnival person realizes she didn't change the year. Glad you found something that will work for you! It does get a little crazy when there is a TA involved - because Carnival will not speak with you - even though it's your booking - they will only desk with the TA. [emoji20] Link to comment Share on other sites More sharing options...
familycruzinnewbie Posted June 26, 2015 Author #135 Share Posted June 26, 2015 Has our OBC been applied and is it possible to see it? Link to comment Share on other sites More sharing options...
johnnyf0614 Posted June 26, 2015 #136 Share Posted June 26, 2015 Has our OBC been applied and is it possible to see it? I saw mine in the reservation email they sent. I think you can also see it on the payment page online too. Link to comment Share on other sites More sharing options...
cruiseangel2015 Posted June 27, 2015 #137 Share Posted June 27, 2015 Due to the change in ship, my ES deposit is now a future cruise credit and I'd rather have a refund. Anyone know how to request a policy exception? Link to comment Share on other sites More sharing options...
happy cruzin Posted June 27, 2015 #138 Share Posted June 27, 2015 Due to the change in ship, my ES deposit is now a future cruise credit and I'd rather have a refund. Anyone know how to request a policy exception? Did you book through a PVP?? Link to comment Share on other sites More sharing options...
cruiseangel2015 Posted June 28, 2015 #139 Share Posted June 28, 2015 I did not book through a PVP, just on the CCL website direct. Link to comment Share on other sites More sharing options...
cruiseangel2015 Posted June 28, 2015 #140 Share Posted June 28, 2015 Did you book through a PVP?? I just booked on the CCL website. Link to comment Share on other sites More sharing options...
happy cruzin Posted June 28, 2015 #141 Share Posted June 28, 2015 I did not book through a PVP, just on the CCL website direct. Have you asked about a refund - based on the circumstances?? Link to comment Share on other sites More sharing options...
Hawaiifrank Posted June 28, 2015 #142 Share Posted June 28, 2015 (edited) Due to the change in ship, my ES deposit is now a future cruise credit and I'd rather have a refund. Anyone know how to request a policy exception? I had a similar situation. When I received the cancelation email, I immediately stared looking for a replacement cruise. I was originally on the Breeze repo cruise on November 27, 2016 so our cruise was canceled outright instead of being switched to another ship. I found cruises for the Breeze on Nov 27 and Dec 4, 2016 listed on the Carnival website available for booking, exactly the same dates I had for the repo cruise except 2 days longer. I booked the same cabin for the b2b on the phone with an agent at Carnival. Since this was June16th, the same day the email came out, the booking agent was not able to apply my $50 OBC pp ($100 total) at that time. When I called back on Friday they applied my OBC with no problems and even said an additional $50 because I stayed on the same ship. The deposit from the canceled repo cruise wasn't able to transfer for some reason so they said that it would be credited to my credit card (original form of payment). I had already made another 2 x $500 deposits when booked the replacement cruises. Didn't you get an email saying that you could cancel with a full refund if your ship was changed? Edited June 28, 2015 by Hawaiifrank Link to comment Share on other sites More sharing options...
marcellusnraquel Posted June 28, 2015 #143 Share Posted June 28, 2015 I requested a refund and received it. I was also booked on a early saver rate. We booked the Allure for roughly the same price with the 30/30 rate. Link to comment Share on other sites More sharing options...
malcsmom Posted June 30, 2015 #144 Share Posted June 30, 2015 I am booked on the now Splendor cruise 6/12/16 and am getting married on there as well. So of course 2 days after I booked the cruise and the wedding--we get an email that the ship changed. My TA said they were planning some 2.0 upgrades and I found one site that has the Splendor listed to dry dock March 2016 but no specifics about upgrades....guess we shall see!!! Link to comment Share on other sites More sharing options...
mrbeurling Posted June 30, 2015 #145 Share Posted June 30, 2015 I am booked on the now Splendor cruise 6/12/16 and am getting married on there as well. So of course 2 days after I booked the cruise and the wedding--we get an email that the ship changed. My TA said they were planning some 2.0 upgrades and I found one site that has the Splendor listed to dry dock March 2016 but no specifics about upgrades....guess we shall see!!! Nice to see someone else in the same boat as me! I am getting married on the May 7th 2016 sailing, took a while to let go of the fact that it wouldn't be the breeze, but I am starting to accept it now :) Link to comment Share on other sites More sharing options...
malcsmom Posted July 5, 2015 #146 Share Posted July 5, 2015 Nice to see someone else in the same boat as me! I am getting married on the May 7th 2016 sailing, took a while to let go of the fact that it wouldn't be the breeze, but I am starting to accept it now :) Yes me too!!! We just have to keep the wedding and marrying our loves in the forefront of our minds......Congratulations and Happy Sailing!!! Link to comment Share on other sites More sharing options...
cruiseangel2015 Posted July 5, 2015 #147 Share Posted July 5, 2015 Have you asked about a refund - based on the circumstances?? I did request a refund back to OFOP instead of a FCC due to the circumstances. However 10 days has passed, no response. Sent email again. Just get a standard reply email saying I will get a reply in 7-10 days. Seems like a black hole! Link to comment Share on other sites More sharing options...
JABrown104 Posted July 5, 2015 #148 Share Posted July 5, 2015 If we would of booked for the ship i would be pissed. However, this time booked because of the port. So for a 7 day cruise in Oct we didn't have an option. We get the Dream. you've got 2 options. Cancel or enjoy the hand that your dealt. Personally, any day on the boat is better than not being on the boat! Hopefully it will work out for you! Link to comment Share on other sites More sharing options...
happy cruzin Posted July 5, 2015 #149 Share Posted July 5, 2015 I did request a refund back to OFOP instead of a FCC due to the circumstances. However 10 days has passed, no response. Sent email again. Just get a standard reply email saying I will get a reply in 7-10 days. Seems like a black hole! Not sure I'd wait any longer for them to contact you. I would call the 800 # and continue to request escalation to higher supervisors until you get resolution. It will take some time - and some of the reps/supervisors may tell you that there is nothing else then can do - so that is when you ask for their supervisor. Good luck - whatever you decide. Link to comment Share on other sites More sharing options...
jujuyou Posted July 8, 2015 #150 Share Posted July 8, 2015 We went on the splendor last year and the sunshine this year. We had a group of 27 last year and everyone had a great time. The splendor wasn't as fancy but it was easy to navigate and the staff was wonderful. When we got on the sunshine a few people in our group complained that they didn't like the ship as much as the splendor Link to comment Share on other sites More sharing options...
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