Crusin Karen Posted April 14, 2016 #26 Share Posted April 14, 2016 I would use Cosol, Ambrose stuck use in a taxi and still charged full price. Worst company I have ever dealt with Did the van and/or boat break down? We did the land, sea, beach with him a few weeks ago and it was one of the BEST excursions we have ever done. Link to comment Share on other sites More sharing options...
Stinger-pr Posted April 16, 2016 #27 Share Posted April 16, 2016 Did the van and/or boat break down? We did the land, sea, beach with him a few weeks ago and it was one of the BEST excursions we have ever done. Very interested in this response as well because I have used Spencer twice and his operation has been nothing short of excellent. Actually, aiming for a third go-round this Autumn. What were the specifics of your tour? Link to comment Share on other sites More sharing options...
pghsteelerfan Posted April 16, 2016 #28 Share Posted April 16, 2016 We've done two different tours with Spencer Ambrose and both times we've had great experiences. We were so happy with our tour while visiting on a cruise in 2013 that we booked another of their tours in 2015 and definitely plan to book another next time we get back. I'm also curious for a response. Link to comment Share on other sites More sharing options...
Shekim Posted April 17, 2016 #29 Share Posted April 17, 2016 (edited) Which tour? And why? Did he give you a reason for why you went in a cab rather than boat? Did you have the other inclusions, ie lunch, etc? It started off on the wrong foot; they had no record of our reservation of the West Coast Delight tour. If I hadn't had the email who knows what would have happened. Then the tour guide walked off without us; I had another guide call Spencer. Then it was just misunderstanding after misunderstanding. We spent over 1/2 the day riding in a van. Had 2 stops with vendors, the volcano then the waterfall then lunch. finally at lunch we were provided with an ice chest of beverages. I don't know why or how things got messed up but it did and we had a miserable time. Edited April 17, 2016 by Shekim Link to comment Share on other sites More sharing options...
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