nancynana9950 Posted July 20, 2015 #101 Share Posted July 20, 2015 Got an email today from vacatogo that NCL had changed arrival and departure times on our 10/18/15 Breakaway to Bermuda cruise. Very unhappy with this. Really affects plans we had made with previous docking times. This may be the last straw for us with NCL. I've lost count of all the changes since booking last December. Link to comment Share on other sites More sharing options...
Ilovesailing Posted July 20, 2015 Author #102 Share Posted July 20, 2015 (edited) You all want to be Debbie downers? Flailing and whining about doom and gloom? Fine. Does this mean your leaving. Because so far on this thread you have said nothing logical, nor added anything positive. I forgot to add that your starting to show your immaturity. Edited July 20, 2015 by Ilovesailing Link to comment Share on other sites More sharing options...
Ilovesailing Posted July 20, 2015 Author #103 Share Posted July 20, 2015 Got an email today from vacatogo that NCL had changed arrival and departure times on our 10/18/15 Breakaway to Bermuda cruise. Very unhappy with this. Really affects plans we had made with previous docking times. This may be the last straw for us with NCL. I've lost count of all the changes since booking last December. If it's not enough that they got Bermuda Gov't to allow gambling after 9 pm now they are shortening port times. Link to comment Share on other sites More sharing options...
minnesotamamafish Posted July 20, 2015 #104 Share Posted July 20, 2015 (edited) Delete, sorry! Edited July 20, 2015 by minnesotamamafish Link to comment Share on other sites More sharing options...
Cruzn Bills Fan Posted July 20, 2015 #105 Share Posted July 20, 2015 I'm not as concerned with the port time changes as I am with all the cumulative changes that have been taking place over the last few months. I have 2 cruises booked, one on Star in Jan for my DW's 50th (air is already booked) and another in Nov 2016 on Gem out of San Juan (others are going with us). If not for the air (1st class *splurge*) and others joining us I would seriously consider cancelling both of them. Link to comment Share on other sites More sharing options...
happy cruzin Posted July 20, 2015 #106 Share Posted July 20, 2015 I'm not as concerned with the port time changes as I am with all the cumulative changes that have been taking place over the last few months. I have 2 cruises booked' date=' one on Star in Jan for my DW's 50th (air is already booked) and another in Nov 2016 on Gem out of San Juan (others are going with us). If not for the air (1st class *splurge*) and others joining us [b']I would seriously consider cancelling both of them.[/b] I think there a lot of others that feel the same way! :o Link to comment Share on other sites More sharing options...
crazydoglady1 Posted July 20, 2015 #107 Share Posted July 20, 2015 Just sent an e-mail (spoke to NCL last night, got nowhere) regarding our upcoming cruise to Bermuda.... Link to comment Share on other sites More sharing options...
brookie848 Posted July 21, 2015 #108 Share Posted July 21, 2015 My husband just spoke with our PCC. She didn't have an answer (we didn't expect her to), but she is h going to look into it tomorrow and call back. She is pretty good at dealing with us, so I will post if she calls tomorrow (I work from home tomorrow so will be here). Sent from my KFTHWI using Tapatalk Link to comment Share on other sites More sharing options...
cruisegirl1963 Posted July 21, 2015 #109 Share Posted July 21, 2015 My husband just spoke with our PCC. She didn't have an answer (we didn't expect her to), but she is h going to look into it tomorrow and call back. She is pretty good at dealing with us, so I will post if she calls tomorrow (I work from home tomorrow so will be here). Sent from my KFTHWI using Tapatalk It's good to hear you got at least a seemingly receptive response from someone at NCL. Sounds like others aren't getting that. I fact, I called months ago asking why the St John excursions were so short since we HAD10 hours in port and I got a curt response with a kind of "I just work here" attitude. Now I'm wondering if they already knew that we wouldn't have that long in port.. hmmm... :confused: Link to comment Share on other sites More sharing options...
BrendiniOne Posted July 21, 2015 #110 Share Posted July 21, 2015 A wheelchair accessible stateroom opened up on Liberty of the Seas for the same week as our Jade cruise, so I jumped ship. Just too many changes. We will keep the 35 day Transatlantic and Mediterranean we booked for next April and May because it has the ports we really want to visit. Hope things settle down with NCL by then. Link to comment Share on other sites More sharing options...
Ilovesailing Posted July 21, 2015 Author #111 Share Posted July 21, 2015 Day two and still NO word from NCL. Link to comment Share on other sites More sharing options...
SissasMomE Posted July 21, 2015 #112 Share Posted July 21, 2015 Day two and still NO word from NCL. Ditto. Link to comment Share on other sites More sharing options...
HarpHarp Posted July 21, 2015 #113 Share Posted July 21, 2015 Just talked to both my PCC and a lady from the PR dept. The change for St. Thomas was a mistake-supposed to be 7-3 for Tortola. Color me happy:D Link to comment Share on other sites More sharing options...
hpecorari Posted July 21, 2015 #114 Share Posted July 21, 2015 Just talked to both my PCC and a lady from the PR dept. The change for St. Thomas was a mistake-supposed to be 7-3 for Tortola. Color me happy:D Mine shows Tortola 8 to 4 p.m. I hope your info is correct.....but it's hard for me to believe what one person says from NCL. Harriet Link to comment Share on other sites More sharing options...
Fido Chuckwagon Posted July 21, 2015 #115 Share Posted July 21, 2015 Just talked to both my PCC and a lady from the PR dept. The change for St. Thomas was a mistake-supposed to be 7-3 for Tortola. Color me happy:D PCC's and NCL's customer service are notoriously wrong about these things when changes are first made (see: room service charges, increases in gratuities, etc.). I wouldn't rely on what they told you just yet. Link to comment Share on other sites More sharing options...
happy cruzin Posted July 21, 2015 #116 Share Posted July 21, 2015 Mine shows Tortola 8 to 4 p.m. I hope your info is correct.....but it's hard for me to believe what one person says from NCL. Harriet Exactly! :cool: Link to comment Share on other sites More sharing options...
twoznuff2 Posted July 21, 2015 #117 Share Posted July 21, 2015 Pearl - October 18, 2015 sailing - Puerto Limon, Cost Rica was 8 a.m. to 6 p.m NOW 10 a.m. to 6 p.m. Escape - January 23, 2016 sailing - St. Thomas - was 8 a.m. to 6 p.m. NOW 7 a.m. to 3 p.m Nassau - was 10 a.m. to 6 p.m. NOW noon to 7 p.m. Gem - April 30, 2016 sailing - Port Canaveral - was noon to 9:30 p.m. NOW noon to 9 p.m. So far my other cruises haven't changed. Harriet Jewel September 11,2015 Victoria - was 2:30pm - 9:30pm Now 5:00pm - 11:59pm Link to comment Share on other sites More sharing options...
qa4ever Posted July 21, 2015 #118 Share Posted July 21, 2015 I didn't read all the posts, but our Sept 12 Getaway changed Tortola from 8-4 to 7-3. I would actually be ok with this if we got into Nassau earlier but that is still 12-7. Link to comment Share on other sites More sharing options...
Chris4205 Posted July 21, 2015 #119 Share Posted July 21, 2015 Escape cruise 2/13/16 now shows St Thomas 7-3 Was 8-6 originally. Link to comment Share on other sites More sharing options...
jmele999 Posted July 21, 2015 #120 Share Posted July 21, 2015 Just talked to both my PCC and a lady from the PR dept. The change for St. Thomas was a mistake-supposed to be 7-3 for Tortola. Color me happy:D If this is true, NCL has two big problems in their hands and I am not sure why one is bigger - IT and PR. Link to comment Share on other sites More sharing options...
HarpHarp Posted July 21, 2015 #121 Share Posted July 21, 2015 Mine shows Tortola 8 to 4 p.m. I hope your info is correct.....but it's hard for me to believe what one person says from NCL. Harriet My PCC was confused yesterday, which is why he could not give me a definitive answer. He had info that the Tortola times were going to be 7-3 & St Thomas was still 8-6. Of course that is not what the web site said. I also have a follow up confirmation e-mail with the correct port times. I also had a second call from the PR lady who was very apologetic about the mixup. It's a done deal, with no big changes. Stuff like this happens when you make mass changes to a database, & it's always on a weekend when the people who can fix it aren't there. I remember losing half of our library catalog one Saturday while I was at the reference desk Very happy sailing with NCL on their new ship, though the alternative sailing I looked at on Celebrity had some attractive features. Happy Cruising Cindy Link to comment Share on other sites More sharing options...
NancyL2 Posted July 21, 2015 #122 Share Posted July 21, 2015 Hi everyone, We are looking into these itinerary changes and were wondering if you could provide the exact ships that are being affected by the changes, and what ports have been adjusted. (Time in port has been shortened as well?) Thank you! ~Cruise Critic staff Just noticed that our ship the Jewel is affected by this also. Our port time in Victoria, BC has changed from 2:30pm -9:30pm TO 5:00pm - 11:59. Glad we hadn't booked any excursions for this port. Link to comment Share on other sites More sharing options...
vacation44 Posted July 21, 2015 #123 Share Posted July 21, 2015 My PCC was confused yesterday, which is why he could not give me a definitive answer. He had info that the Tortola times were going to be 7-3 & St Thomas was still 8-6. Of course that is not what the web site said. I also have a follow up confirmation e-mail with the correct port times.I also had a second call from the PR lady who was very apologetic about the mixup. It's a done deal, with no big changes. Stuff like this happens when you make mass changes to a database, & it's always on a weekend when the people who can fix it aren't there. I remember losing half of our library catalog one Saturday while I was at the reference desk Very happy sailing with NCL on their new ship, though the alternative sailing I looked at on Celebrity had some attractive features. Happy Cruising Cindy So you have confirmation that St. Thomas is back to 8 a.m. to 6 p.m.? Link to comment Share on other sites More sharing options...
HarpHarp Posted July 21, 2015 #124 Share Posted July 21, 2015 So you have confirmation that St. Thomas is back to 8 a.m. to 6 p.m.? Yes, that is what my new e-mail confirmation says, also confirmed by 2 phone calls from 2 different NCL departments. This former St Thomas resident is very happy:D Link to comment Share on other sites More sharing options...
vacation44 Posted July 21, 2015 #125 Share Posted July 21, 2015 Yes, that is what my new e-mail confirmation says, also confirmed by 2 phone calls from 2 different NCL departments. This former St Thomas resident is very happy:D Thank you very much for the great news!!!! Link to comment Share on other sites More sharing options...
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