cruizers Posted August 28, 2015 #1 Share Posted August 28, 2015 I am happy to report that when I checked my preferences and upgrade requests this morning, they had returned after their long absence! There were some new choices, too, in the preference area. I hope all the rest of you experienced the same. It's good to know things are up and running! :) Link to comment Share on other sites More sharing options...
Janet524 Posted August 28, 2015 #2 Share Posted August 28, 2015 Thanks for the heads up! I was able to make the changes I wanted as well. Nice to see the RC IT people finally got something working right. Link to comment Share on other sites More sharing options...
Rare kernow Posted August 28, 2015 #3 Share Posted August 28, 2015 Thanks for posting. Just checked and ours are back too:) Link to comment Share on other sites More sharing options...
LorraineP Posted August 28, 2015 #4 Share Posted August 28, 2015 Finally, thank you for heads up. Link to comment Share on other sites More sharing options...
wolfganghowell Posted August 28, 2015 #5 Share Posted August 28, 2015 Thanks for the heads up. Just checked and changed our preference. We always get a bottle of wine but with a drink package, it's not really needed. Changed it for a beach towel! Now we have a "real" souvenir! :) Link to comment Share on other sites More sharing options...
cruisenfever Posted August 28, 2015 #6 Share Posted August 28, 2015 Unfortunately not everyone's Preferences have returned which is our case. Called C&A D+ desk and they were surprised. So report is being sent to IT Dept. Don't know if that's a good idea or bad idea. Link to comment Share on other sites More sharing options...
foxgoodrich Posted August 28, 2015 #7 Share Posted August 28, 2015 Unfortunately not everyone's Preferences have returned which is our case. Called C&A D+ desk and they were surprised. So report is being sent to IT Dept. Don't know if that's a good idea or bad idea. Laughing…I'm sorry, Patti, past experience with the IT Dept. says that might be a bad idea.:eek::rolleyes::p Judy Link to comment Share on other sites More sharing options...
cruizers Posted August 28, 2015 Author #8 Share Posted August 28, 2015 Unfortunately not everyone's Preferences have returned which is our case. Called C&A D+ desk and they were surprised. So report is being sent to IT Dept. Don't know if that's a good idea or bad idea. Ohhhhh, I was so hoping it was fixed for everyone! Hope yours is working soon! Caren Link to comment Share on other sites More sharing options...
BARNET Posted August 28, 2015 #9 Share Posted August 28, 2015 Laughing…I'm sorry, Patti, past experience with the IT Dept. says that might be a bad idea.:eek::rolleyes::pJudy Have to agree have updated mine before it all goes missing again, have paid for a cruises that leaves in 42 days and it still showing a balance owning of £760 call Royal to be told its a IT problem we will get it sorted that was 5 weeks ago still showing now. Should I hold my breath??? Link to comment Share on other sites More sharing options...
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