Celebrity Cruises: Site not working

[Orator]

Thought you'd like to know that I cannot online check in on the web page. Keeps returning to Home page. Only two of my 7 cruises show. I know that website problems are rare and thought you's like to know when problems occur.

[RiotAct]

" I know that website problems are rare"

 

with Celebrity... are you sure about that?

[wwcruisers]

LOL -- I think that Orator had his tongue firmly planted in his cheek, for that one! :D

 

And Charles, I'm not surprised at your report. Early yesterday, we received an e-mail that major changes had been made to our upcoming Silhouette British Isles cruise. The Holyhead, Wales stop is gone, we are now over-nighting in LeHavre -- and Dover has been moved from the first port stop, to the last. But, 24 hours later, what's coming up on the X website? You guessed it -- the old itinerary. Why not just take that sailing down (for inventory control) until it's fixed? :rolleyes:

[rnrcruzin]

I've had problems too but at least for me I've think I've found a solution. I tend to get different results if I use Internet Explorer vs Chrome. You may just want to try and see if you have the same luck

[DZalumni]

I've found that the site works bet in Google Chrome.

Site may be down for Mozilla but works in Googld Chrome.

SMH

[Orator]

I've found that the site works bet in Google Chrome.

Site may be down for Mozilla but works in Googld Chrome.

SMH

 

I tried with Mozilla and Chrome for several hours. Finally worked on Mozilla. My TA went awol again today, but I've printed the Xpress Pass yesterday.

[Desertbelle]

I was having problems this morning with Mozilla also. Just got Windows 10, so I will give it a try with Microsoft Edge (the new Explorer) and see if that helps.

 

15 minutes later.....nope, not any better! "sigh"

Edited September 4, 2015 by Desertbelle

[spearmint]

When I log in for "My Celebrity", up come our two b-2-b cruises in November, but that is as far as the site will go. I keep getting a red sentences saying something like our personal information is incomplete. I cannot access any of the list of options...manage reservations etc. It did work when I first bought the cruises a couple of weeks ago, and at that time, thank God, I did all that I needed, and printed off my Express Pass.:eek:

 

Also, I have been unable to register for the Connections Party (Meet and Mingle) for either cruise as the site just keeps bringing up a repeat page, after I have filled in all the required information.:(

 

A Captain's Club rep suggested I try Internet Explorer over Mozilla, and it worked while he was on the telephone with me. But when I tried the same thing again later, it did not.:mad:

 

Bill